Juvy M.dela Rosa

Contact no. +639*********

+639*********

actf3d@r.postjobfree.com

I am a self-motivated, conscientious and enthusiastic individual who has the drive to meet demanding challenges. I enjoy working under team environment and I am comfortable in communicating with people at all levels. I have keen ability to adopt and learn and explore new areas. I am sure that my sense of initiative will enable me to become a valuable member of any team.

My Career Objectives:

To obtain a career opportunity in an organization where I can apply my diversified background, knowledge and skills.

Professional Experience:

TELUS International Philippines

Customer service

March to October 2015

•Answering inbound calls

•Handling air conditioner and furnace issues.

•Providing fast and accurate solutions

•Updating data or request with the speed limit

•Good listener

•Arranging payments and informing the cycle of the payment.

•Escalating calls.

First Gulf Bank

Relationship Officer

July 2014 - 2015

• To help the customer either by answering question or providing a service such as opening a new card.

• Develops loan applications by evaluating applicant information and documentation.

• To evaluates loan and credit card applications and documentation by confirming credit worthiness.

• Proactively initiates a call to a prospective customer.

Dunia Finance

Relationship Officer

June 2013-2014

•To render a service to any client by asking a limited requirements.

•To evaluates credit card, auto loan, personal loan and company loan documentation by confirming credit worthiness.

Bowl FRZ L.L.C (Event Management Company)

Sales Executive cum Supervisor

June 2012-2013

•Preparing the invoice for the supplier

•Preparing the payroll for the approval/distributing.

•Inventory of the items

•Attendance of all the employees

•Accounts/Marketing

•Providing event management solutions

Mardan(Philippines)

Secretary

Sept.2009-2010

•Handling bank deposit

•Accounts

•Invoicing

•Preparing Quotations

Banco De Oro (Philippines)

Collection Officer

April2008-2009

•Proactively initiates a call to a customer.

•Mainly focusing in out-bound call

•Updating information into the system

•Reaching my target every month

•Handling Seven days defaulted customer

Educational Attainment:

College: Higher Diploma on Based computerized accounting

2005-2008

“AMA COMPUTER HIGH EDUCATION”

City of San Jose Del Monte Bulacan

Student registration No- 030*********

Certificate No- 060*******

Skills:

•Organizational skills and customer service orientation

•Adaptability and ability to work under pressure

•Initiator

•Analytical thinking, planning.

•Strong verbal and personal communication skills.

•Accuracy and Attention to details.

• Organization and prioritization skills.

•Problem analysis, use of judgment and ability to solve problems efficiently

Computer Skills:

•MS office packages. (Word, Excel, Power point)

•Internet and E- mail. Computer Hardware.

Extra-Curricular Activities:

•College prefect during 2005-2008

•Young member in Red cross society (RCS)

•Took part in many cultural, social events and sports.

Personal Information:

Name In full : Juvy M. Dela Rosa

Date of Birth : 19.9.1990.

Gender : Female.

Civil Status : Single.

Nationality : Filipino.

Non-Relative Reference:

Mrs. Ekta Zile Singh

Manager (Dunia finance)

055*******

Mr. Yousef

Team Leader (FGB)

050*******

Mr.Reagan Mariano

Supervisor (Telus)

+639*********

Juvy M. dela Rosa

Signature:

February 2,2016

Greetings,

To whom it may concern,

I am writing to enquire if you have any vacancies in your company. I enclose my CV for your information.

As you can see, I have had extensive work experience in office environments, the retail sector and service industries, giving me varied skills and the ability to work with many different types of people. I believe I could fit easily into your team.

I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I'm keen to work for a company with a great reputation and high profile.

I have excellent references and would be delighted to discuss any possible vacancy with you at your convenience. In case you do not have any suitable openings at the moment, I would be grateful if you would keep my CV on file for any future possibilities.

Yours sincerely,

Juvy M. dela Rosa

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