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Customer Service Administrative Assistant

Location:
Riverdale, GA
Posted:
February 08, 2016

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Resume:

**** ********* *****

Riverdale, GA

*****

770-***-****

mailto:actf32@r.postjobfree.com

Teal Smalls

Objective

I am a dedicated person who wants to use her skills and abilities to be part of the success in an environment of growth and excellence.

Experience

08-201*-**-**** Work Study Program-Interactive College of Technology-10 hrs. per week

Relieved Receptionist, greeted visitors

Updated ledger cards, made copies, faxed documents

Processed incoming and outgoing mail, filed

Called for references on applicants, set up appointments for interviews.

1996–2014 Budd Terrace at Emory Healthcare Atlanta, GA

Administrative Assistant/Office Manager

Maintained staff records for licenses, certifications and BLS.

Inputted and maintained employee records for 150+ employees.

Completed attendance records for 150+ employees; to include corrective action tracking as required.

Ordered office supplies using SCM program.

Typed all correspondence for the Director of Nursing and maintained her calendar.

Scheduled all appointments and interview set-up for the Director of Nursing.

Oriented all new hires to company policies and procedures.

Managed payroll for150+ employees using the (KRONOS system)

Handled incoming and outgoing calls for department

Sent and received faxes for department.

Distributed mail to Department Directors

Data entry

Maintained all office machines.

Prepared documentation yearly for DHR survey.

Relieved receptionist when needed

Reserved conference rooms and coordinated meetings

Managed Travel reimbursement forms.

Handled incoming and outgoing Fed-ex and UPS packaging.

Access coordinator for nursing department

Other duties as assigned.

1984 – 1995 Visiting Nurse Health System Atlanta, GA

Scheduling Coordinator/Team Secretary- 40 hrs. per week

Responsible for charging and updating weekly patient schedule and visit reports on a daily basis.

Trained and orientated new HHA’s on company policy and procedures.

Piloted the automation of scheduling program for 550 patients and 32 HHA.

Input & maintained employee schedules.

Pre-assigned patient visits to staff and posted visits to accounts receivable.

Monitored employee time cards and prepared payroll.

Followed up with customers and employees for feedback regarding schedule visits.

Handled incoming and outgoing calls for facility.

Responsible for distributing Physician orders to appropriate RN’s and PT’s daily.

Responsible for in-house mail distribution.

Mailed forms and verbal orders to Physician’s as required.

Processed billing data, received and recorded lab results as required.

Received and verified admission records for completion of patient charts.

Routed admission packages to managers for review.

Printed referrals and routed to mangers daily and as needed.

Other duties as assigned.

.

Education

2015 Interactive College of Technology Morrow, GA

1993 Clayton State College Atlanta, GA

1978 Savannah Vocational School Atlanta, GA

2015 Interactive College of Technology Morrow, GA

Microsoft Certified

Excel Certified

Software Services

Windows

Microsoft Word

Microsoft Excel

Outlook

Lotus Notes

Kronos

Ansos



Contact this candidate