Rodney De Guzman Lobo
#*** ***** ******** ****. **** Paz
Antipolo City,Rizal
090******** / 6558852
actf2i@r.postjobfree.com
OBJECTIVE
To obtain a position in the Information Technology sector that will help me improve my skills and achieve personal and career growth.
WORK EXPERIENCE
Technical Support Engineer
JOLLIBEE FOODS CORPORATION
F. Ortigas Jr. Road (formerly Emerald Avenue)
Pasig City, Philippines
December 2015 – January 2016 (Project based)
Job Description :
• Provide level 1 onsite technical support to end-users of the client.
• Troubleshoot technical issues related to personal computers (desktop, laptop, netbook, and printer).
• Hardware and Software installation, configuration and troubleshooting.
• Perform and support IMACD (Install, Move,Add,Change and Decommision activities)
• Remedial and preventive maintenance.
EDUCATIONAL BACKGROUND
Tertiary:
AMA Computer College – East Rizal
Antipolo City. 2007 – 2015
Bachelor of Science in Information Technology
Secondary:
Galmi Christian Academy
Antipolo City 2003 – 2007
Primary:
Sta. Cruz Elementary School 1997 – 2003
Antipolo City
TECHNICAL SKILLS
• Network troubleshooting
• Hardware troubleshooting, repair and maintenance
• Systems analysis
• Database design and implementation
Operating Systems
• Microsoft Windows XP
• Microsoft Windows 7
• Microsoft Windows 8.1
Basic knowledge on : Java,HTML,C++ and Visual Basic
Applications: MS Office, Visual Studio and Photoshop
Database Systems: MySQL
QUALIFICATIONS
• Good oral and written communication skills
• High stress tolerance
• Works well with other people
• Willing to learn
SEMINARS ATTENDED
• GMA News Learniversity
AMACU Amphitheater, Quezon City
• Microsoft Dream Spark
AMAER Building, Marcos Highway, Antipolo City
• Cybercrime Law: Its Implication to AMAER Students
AMAER Building, Marcos Highway, Antipolo City
• CCNA 1 Routing and Switching: Introduction to Networks
AMAER Building, Marcos Highway, Antipolo City
• CCNA 2 Routing and Switching: Routing and Switching Essentials
AMAER Building, Marcos Highway, Antipolo City
• CCNA 3 Routing and Switching: Scaling Networks
AMAER Building, Marcos Highway, Antipolo City
• CCNA 4 Routing and Switching: Connecting Networks
AMAER Building, Marcos Highway,Antipolo City
• Migrating from Windows XP to Windows 8.1
Microsoft Virtual Academy
PERSONAL INFORMATION
Birthdate: May 05, 1990
Birthplace: Quezon City
Gender: Male
Status: Single
Nationality: Filipino
Religion: Catholic
Character References
Will be provided upon request