Lynn Davis

919-***-****

actemc@r.postjobfree.com

Objective:

Gain the opportunity to utilize many years of management, administrative, training, accounting, writing, human resources & staffing, client service, organizational, communication, initiative, attention to detail and computer experience/skills.

04/2015-present Davis Admin-Writer Services Wendell, NC

Administrative Support/ Writer

Provides Administrative/Academic Writing/Copywriting services to Professionals/Students/Businesses specializing in: ghostwriting, proofreading & editing, PowerPoint presentations, researching subjects/products, blogs, discussion boards and essays. Management, Human Resources, General Management, Retail, Project Management, Performance Management, Corporate Social Responsibility, Recruitment and Selection, Employee Assessment, Training and Development, Marketing, Entrepreneurship, Strategic HR and Leadership, Business Ethics, Operations Management, Standard Operating Procedures, Customer Satisfaction and Competitive Advantage, E-commerce, Secretarial, Clerical, and other business related topics.

12/2013-04/2015 ABRA Auto Body & Glass Raleigh, NC

Customer Service Representative/Administrative Assistant (CSR)

Provided superior client service to ABRA customers throughout the repair process. Supported the sales and customer communication processes, and helped to manage the center’s volume of work-in-process (WIP). Managed customer payments and maintained accounts receivable collection balances in line with ABRA’s standards. Provided administrative support to the General Manager and Customer Service Managers.

10/2006-11/2013 Self-Employed Raleigh/Wendell NC

Soy Candles/Jewelry /Business Consultant and Freelance Writer/Administrative Support

E-commerce. Created and sold Soy Candles and Jewelry via website/in-person. Provided Academic/Business writings to Professionals, Students and Businesses specializing in ghostwriting, editing, PowerPoint presentations, researching specific subjects/products for academic papers or blogs, proofreading, editing, discussion board forums, term papers, and case studies. Administrative tasks.

05/2006-06/2007 Nationwide Insurance Co Raleigh, NC

Insurance Agent

Sold and Serviced Property and Casualty lines of Insurance. Accounts receivable.

Staffing/HR/Training 1993-2006

Department, Branch, and Regional Management

Managed P&L. Managed Operations and Administrative tasks for 13 Branches. Managed temporary and permanent hiring process. Managed training and development. Payroll. Invoice and collections. Managed workers comp and unemployment claims. Developed and implemented “Standard Operational Procedures”. Performance Management. Internal/external reporting. Managed Quality Performance Program. Conducted employee performance reviews. Managed Client Satisfaction. Project Management-Start-ups. Supported Business Development. Managed administrative support. Audited personal database.

Education:

AIU-Business Administration Degree

Other Experience:

MS Word-2013, MS Excel-2013, MS PowerPoint-2013, MS Outlook, PBX Switchboard, Internet, Adobe-PDF, PeopleSoft, Kronos, HRIS, POS (Point of Sale), Electronic Bank Deposits/Private Bank, ABSe-Call Center Scheduling, Lawson Aging, Cross Check, CCC1 and Transaction Express.

Contact this candidate