SUMMARY
Skilled Network Engineer, experienced in local and wide area networks (LAN/WAN)
A result-oriented professional, with broad experience in technical services and a reliable team player with excellent communication, interpersonal relations and leadership skills
Skilled in professional, courteous, verbal and written communication, Skilled in problem solving/troubleshooting, ability to perform root cause analysis on various types of mobile device connectivity problems
Ability to demonstrate leadership in a dynamic environment, Ability to create technical requirements documentation
Ability to handle Tier II level escalations from start to finish, Ability to establish and maintain effective working relationships with staff and clients
Ability to succeed as a team player in a fast-paced environment
Ability to work independently with a significant “attention to detail, Effectively communicates with teammates and managers re: workflow and scheduling
CERTIFICATION:
Cisco Certified Network Associate (CCNA)
Cisco Certified Entry Network Technician (CCENT)
Diploma in Computer Networking
Microsoft Office Specialist (MOS) certification
TECHNICAL SKILLS
Cisco routers 1200, 1600, 2500, 3600, and 7500 series with Cisco pix, firewall, Cisco catalyst switches 2900,4000,5000,6500, 6509, 7609, 8500 series
Cisco Nexus 7000,5000,and 2000 series
HP 12500, 10000,5930, 5900, 5700, 5500 series
HP 1820 Switch Series
Alkatel 7405
Adtran total access 1148 DSLAM
In-home Networking and Technology
MS, Veeam,Hp openview, Solar winds
VLAN management,Trunking and ether channeling, Ethernet, Fast-Ethernet
SAN or NAS technologies
Gigabit Ethernet and FDDI technologies
RIP, EIGRP, OSPF, BGP, DMZ, TCP/IP, VPN, IPSEC, MPLS, Frame Relay, xDSL, Cisco LRE,STP, HSRP, ACL, ATM, 802.11b,802.11g,802.1Q, VoIP
Global Traffic Manager, Local Traffic Manager, DNS,Redistribution, OSPF Virtual links, UAT, Firewall, QOS, LoadBalancing,NX-OS, Office 365, Access, Power Point, Visio,Cisco DSL, MS Project
PROFESSIONAL EXPERIENCE:
Contextus Group Network Engineer March 2012 – Dec 2015 Arlington, Texas 76010
Configuration of Cisco Nexus 7000,5000 Series
Installation, configuration and management of The HP Procurve Switch 2124
VPN Client Configuration with ProCurve VPN Client and ProCurve Secure Router 7000dl Series
Monitored bandwidth and network activity by analyzing information provided to ensure efficient and effective network operations. (HP Openview, Solarwinds, NetIQ)
Configuration of Cisco Switches - Platform: IOS 4000, Cat3550, Cat2950
Configuration of routing protocols, EIGRP, IGRP, RIP, BGP, MPLS,OSPF and VLAN implementation on Catalyst 1900 to 5500 series to improve network availability and efficiency
Sub-contracted and worked with HP to Manage P&G's IT infrastructure and data Centre operations for 6months
Worked with Fiber-Optic Technicians to install a multi-mode fiber cable (Micro core/Micro single mode fiber cable), while verifying the fiber cables met or exceeded certain specifications, and exact termination, labelling and testing were carried out.
Wrote and executed SQL queries for reporting and research purposes
Developed project plans for IT services implementation and best management practices to oversee the basic demand for efficient information
Implemented the Migration from ASDL Technology to Cisco LRE (Long Range Ethernet Solution)
Provision of escalated support services for systems engineers and PC technicians within the organization
Performed numerous functions of Cisco equipment life cycle: receiving, part identification, testing, RMA, upgrade, configure, storage, and deployment
Project management of Local Area Network installations, Wide Area Networks and Existing Enterprise Network Optimization
Upgraded Cisco hardware using telnet and other application tools for local and remote configuration
Worked with both technicians and Field engineers to test and turn-up Adtran total access 1148 DSLAM
Sub-contracted and worked with Windstream Communications on the last mile conversion of ATM to Ethernet Technology
Designed, configured and implemented Site to Site VPN (2 phases) tunneling on a Cisco ASA 5520 installed between Corporate and Branch offices in Dallas and Houston
Wrote MOP’s for a step-by-step sequence of actions to be executed by the maintenance/operations technicians in Contextus Group
Designed and implemented concepts in VLAN, STP, VTP, Trunking, ISL, 802.1q, switching infrastructure
Troubleshooting complex LAN network related issues on L2 and L3 Switches
Replaced core and distribution layer switching with Cisco Nexus 7000 utilizing VDCs and 10g VPCs to server and user access
Versailles Investment Group IT Technical Support April 2011 ¬- Feb 2012 Cedar Hill, Texas 75104
Installing and configuring computer hardware operating systems and applications
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Setting up & providing remote access via VPN across Windows/Mac platforms
Web & technical TCP/IP support/Basic network administration/maintenance
Verification/Validation of Software and Critiquing Software Documentation
Configuration of routing protocols, EIGRP, IGRP, RIP, BGP, MPLS,OSPF and VLAN on Cisco Routers and switches
Monitored the Network Monitoring System and responded to system generated alerts as needed
Researched and documented program errors. Recorded all issues in the CRM software system
Participated in tactical and operational planning of vulnerability assessment activities Contributes to Enterprise security team effectiveness by accomplishing additional security related results as needed
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
Installation of IDE cables, hard drives, SATA drives and Ethernet cables
Physically install network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinet
Monitoring and maintaining computer systems and networks
Cable management, racking, stacking and layer 1 & 2 connectivity establishment
Caggrey Concepts Inc. Head Technical Support /Procurement Aug. 2009- Feb 2011 Lagos
Network infrastructure and technical support
Procurement, supply and installation of security equipment, closed circuit camera (Dome, Bullet, discreet desk boards, outdoor day/night, Network/IP and wireless cameras)
Provided application support services to users regarding usage and issues of all supported software for Huawei Smart Phones
Maintained key relationships that resulted in continual client purchase of annual multi-million Naira support contracts
Following diagrams and written instructions to repair a fault or set up systems
Monitoring and maintaining computer systems and networks
Troubleshooting server, network and hardware problems
Documentation of operating procedures and process improvements
General support for Windows, applications, printers, and peripherals
Provide technical support & training to end users on a variety of issues and installed devices/equipment
EDUCATION:
Northlake College, Irving, Texas: Networking Associate
Entry Networking Technician
NIIT Technical Institute, Lagos: Diploma in Inter-Networking Technologies
Diploma in Computer Hardware and Networking, MOS
University of Abuja, Nigeria: 2006 BSc Economics