**** *********, *******, ***** *****

Cell: 832-***-****

Home: 713-***-****

actefc@r.postjobfree.com

RAQUEL HERRERA

OBJECTIVE:

To utilize my full experience in an Administrative position with excellent client relations skills, seeking a position with a corporate company where I can bring forth my knowledge and experience for the benefit of the company.

PROFESSIONAL HIGHLIGHTS:

Detail – oriented with excellent research, investigative and reporting skills, exercise independent judgment and decision-making abilities at a high level of confidentiality. Upholding the highest level of ethical standards of the profession. In charge of reviewing, planning and scheduling in and out coming orders. Excellent customer service and extended knowledge of purchasing and logistics department.

SKILLS AND PROFICIENCIES

MS Word, MS Excel

Planning and Scheduling

Written Communication, Customer Service

Interdepartmental Coordination

Internet Research, Telephone Reception

Purchasing and Logistics

45 wpm Typing

Oracle

GTMS

SharePoint

Great Plains

PROFESSIONAL EXPERIENCE:

Emerson /Daniel Measurement 04/2014-06/2015 Contract - Shipping / Logistics Coordinator

Researched/handled shipping discrepancies via CMS and resolved issues involved.

Analyzed incoming and outgoing orders for proper flow and process through department.

Served as a point of contact for orders statuses, updating CMS for company wide visibility.

Maintained all shipment documents.

Lead daily coordinator meetings between master schedulers and shipping dept.

Responsible for departmental functional mailbox answering all inquiries as required.

Maintained bookkeeping via pivot table for receipts made daily.

03/2012-03/2014 - Texas Screw Products, Houston, Texas - Receptionist / Logistics Coordinator

Greeted visitors, prepared for daily meetings both internal and external.

Scanned and entered all essential paperwork including Pick Tickets, Packing slips, Bill of Ladings, emails etc. into the company’s system for reference.

Handled all outgoing shipments on a daily basis.

Calculated time spent at each location for our field service operator.

Located escalated orders and made sure orders were picked, packaged and ready for field service to load.

Handled invoices to the appropriate department for proper billing.

Communicated to the appropriate department regarding issues that occurred in the field.

07/2009 - 11/2011 - Framesdirect.com, Houston, TX. - Administrative Assistant

Greeted customers with up most professionalism and friendly manner.

Quality control on all returned product, safely packaging defective product, preparing for manufacture.

Entered all incoming inventory into CMS, classified eye glass frames for appropriate categorization.

Answered a multi phone line in a professional manner and obtained accurate messages.

Generated company’s monthly income report.

Performed other related duties required such as File, Xerox, Fax, Set up Files, etc.

EDUCATION:

2006 - High School Diploma Jersey Village H.S

2009 – Lone Star College, Houston Texas

References Upon Request.

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