Merrilee McGilloway
Calgary, AB
actefb@r.postjobfree.com
RECEPTIONIST / OFFICE ADMINISTRATION
HIGHLIGHTS OF QUALIFICATIONS
More than 10 years as a Receptionist with excellent telephone and client techniques
Excellent knowledge of the Meridian telephone system and various other systems
Good listening skills, attentive to details and able to problem solve
Quick learner with working knowledge of Microsoft Word, Excel, Outlook
Professional, discreet with office politics and committed to maintaining confidentiality
Analytical and technical mind that is open to new procedures
Proven ability to work well under supervision, respect differences in people
Dependable and punctual with the ability to work well alone and in a team environment
WORK EXPERIENCE
Receptionist / Administrative Assistant 2007-2016
Various Temporary Agencies / Contract Work Calgary, AB
Received clients, advised the personnel of visitors and handled telephone inquiries
Kept accurate account of people in the building at all times and ensured knowledge of muster points in case of fire
Sourced the most efficient and effective courier to pick up and deliver packages in a timely manner
Procured office supplies in a cost effective manner and interacted with external vendors
Coordinated events, prepared sales quotes, and invoices and filed documents
Checked the boardrooms and coffee rooms for adequate supplies
Trained new staff on the internal switchboard and databases and handled AR and AP
Ensured product knowledge and understanding of specifications, tendering, RFP right through to final deficiency
Senior Receptionist 2003-2007
Baker Hughes Calgary, AB
Trained junior and temporary staff on a complicated phone system
Updated personnel on the address book and acted as client liaison
Booked boardrooms, and ensured the catering has been ordered and on time
Organized staff functions such as the Christmas party, selected location, catering companies and ensured adequate number of taxi chits
Handled annual toy drive – collecting for the Salvation Army Christmas fund
Demonstrated understanding of specifications and excellent product knowledge
VOLUNTEER EXPERIENCE
Therapeutic Horseback riding
Palliative Care
EDUCATION
Bookkeeping 1
Commercial and Residential Real Estate Licence
WHMIS 2015
Standard First Aid, AED, CPR 2015
Occupational Health and Safety 2015
Introduction to Painting/ Introduction to Carpentry/ Power Tool Orientation 2015
Transportation of Dangerous Goods Certificate 2015
Business Communications
GED
INTERESTS
Riding horses, being physically active
Outdoor and nature activities, working with plants and animals
Sports activities
Organic Essential Oils, especially for healing and promoting natural products
Studying math and sciences; health and medicine and painting and music