Margarita Orellana

*** ********* ******

Bogota, NJ 07603

actec9@r.postjobfree.com 201-***-**** (cell)

Objective: To obtain a position that will allow me to utilize my experience and education for the opportunity

of advance and growth.

Education: Medical Assistant Program 2009-2010

HoHoKus-RETS School of Business, Medical and Technical Sciences,Nutley, NJ

Course outline emphasized:

Anatomy & Physiology, Phlebotomy, Medical Terminology, Clinical Labs I & II, Transcription, Certified Registered Medical Assistant Prep Work

Administrative and Clinical Skills: Emergency Care, EKG, Urinalysis, Venipuncture, Scheduling, Basic CPT & ICD-9 Coding, Medical Transcription, Catheterization, Vital Signs, Patient Relations, Medisoft, Filing, Chart Maintenance, CustomerService

Certifications: OSHA, HIPAA, CPR with AED

Languages: Bilingual English/Spanish

Computer Skills: Microsoft Word, Microsoft Excel, EClinical Database

Professional Experience:

2011 – 2015 North Hudson Community Action Corporation, Hackensack, NJ

Front Desk/Registration Administrator

Responsible for registering patients and obtaining accurate personal, medical, and insurance information

Scheduled appointments in a timely manner

Provided exceptional customer service as the first point of contact for the office to patients

Answered phones and handled patient inquiries

Handled copayments

Licensed to process applications for the NJFC/Medicaid eligibility for women’s health and pediatrics.

Health Information Management Clerk

Liaise with local hospitals to ensure confidential patient information

sent to the correct departments

Worked with doctors to ensure that patient forms and files were completed

Maintained patient records using an electronic archive patient records system

Ensured that patients’ x-rays, blood work, and other confidential information were matched accurately to a patient’s record

Answered phones and handled patient inquiries

2010 – 2010 New Jersey Prostate Cancer Center, Saddle Brook, NJ

Medical Office Assistant

Worked with medical offices to obtain lab results for patients

Electronically entered medical records in the Arie computer system

Scheduled appointments for patients at other medical facilities

Contacted patients to remind appointments

Translated medical information from English into Spanish

Prepared patient rooms for physicians by making sure medical supplies and equipment were available and ready

2006 – 2008 Eurohypo Ag, New York, NY

Receptionist

Greeted and announced visitors and led them to the appropriate

conference rooms

Managed calls and directed client inquiries with professionalism

Received shipments from Fedex, DHL, UPS and messenger

services

1993 – 2006 Israel Discount Bank (IDB), New York, NY

Bilingual Administrative Assistant

Responsible for answering a high volume of calls and directed inquiries

Worked with high-level executives to ensure that daily office duties

were executed. Such duties included sorting correspondence,

ordering office supplies, and taking committee minutes

Translated bank documents from Spanish to English

Provided exceptional customer service to high net worth clients from the Private Bank by assisting them with bank deposits, account information, and other transactions

Acted as client support for international clients

Ensured all administrative tasks were completed with follow-through on all aspects; phone calls, letters, projects, etc.

Created and maintained budget and financial reports to organize and manage confidential bank information and transactions

References: Available upon request

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