Wayne A. Taylor

**** *. ******* *****, ********, CO 80232

Phone: 303/642-6240 / Email: actebl@r.postjobfree.com

Summary of Qualifications

Established 13 year track record with Macy’s in Organizational Leadership supporting over 600 hourly employees and 30 Executives as a Multi-Site Human Resource Leader with volumes ranging approximately for 15 to 40M. Building effective management teams through Performance Management along with Training and Development resulting in an annual promotion rate of 18% of hourly associates and 25% in Executive promotions. Expertise in Consensus Building and Conflict Resolution Management, Compensation, Business Partnership, Employee Relations c

oupled with an open door the celebrates diversity, resulting in a combined total of 43 point / 23% increase Employee Engagement Score improvement over 2013 results. Crisis Management and Strategic Planning combined with a drive and passion to create an Inclusive Culture resulting in excellence and integrity providing 23% improvement in retention.

Strengths and Abilities

Exceptional leader with Strong capacity to attract, develop, Extensive experience managing

the values, skills and experience to inspire and retain top talent while multi-site operations, developing

excel and thrive in a dynamic, building a culture of intensity and trust joint ventures and alliances

fast-growing environment with a focus on common goals promoting best practices and

benchmarking

Experience

Macy’s: 2001 – Present

Group Human Resource Leader/Manager

Building effective executive teams through Executive Talent Assessments and Performance Management along with Succession Planning to support the company’s rapid growth. Promoting an open culture of collaboration, excellence, engagement, and camaraderie while pushing employees to reach their highest potential.

Developing and implementing best practices to improve retention, resulting in 20% turnover reduction in 2014.

Educating population on Diversity, Handling Difficult Situations, Codes of Conduct, Compliance Adherence and Conflict Resolution, providing an inclusive and accepting culture and environment.

Instituting a culture of engagement and open communication through bi-weekly staff member and small group meetings, developing highly qualified Executive teams equipped to resolve associate relation issues in a timely manner.

Driving the implementation and development of recruiting and training processes and technology producing motivated and empowered employees.

Anticipate and resolve problems calmly, timely and decisively through superior communication and organizational skills.

Bombay Company: 1998 – 2001

Store Manager

Established and maintained a positive work environment by recognizing outstanding selling performance, consistently facilitating open two-way communication.

Exemplified and put into action a performance development plan resulting in a united and motivated store team focused on high energy, morale and customer service.

Balanced store budget through accurate timekeeping/payroll.

Executed internal/external local recruitment strategy, consistent interview process and job offers.

Submitted all employment documentation timely, managed administration of Worker’s Compensation claims.

Dillard’s Department Store: 1995 – 1998

Assistant Area Manager

Trained and served as a peer coach for new sales associates.

Developed positive customer relationships through excellent service.

Enforced merchandising standards according to company guidelines.

Monitored and reviewed daily sales with teams, coaching to service opportunities to ensure sales goals were being reached.

Professional Development

Diversity in the Work Place Handling Difficult Situations Hiring the Right People

I-9 Certifications Codes of Conduct Selling Effectiveness

PACT Coaching Confidential Investigations Time Management

Employee Engagement Succession Planning Associate Relations

Terminations Executive Development Compensation Management

Community Give Backs

Fire Fly Autism Su Teatro Theater Co. Adam’s Camp

Denver Gay Men’s Chorus Escuela Tlatelolco School Race for the Cure

Habitat for Humanity

Education

Criswell Bible College Dallas, Texas Evangelical Studies 3years

Interests

Fishing (Ice & Fly), Camping, Hiking, Fitness, Culinary Arts, landscaping, Entertaining, Current Affairs, Reading and Travel

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