Steven B. Wagman

*** *** **** ***** *****: 610-***-****

Blue Bell, PA 19422 Email: acte9m@r.postjobfree.com

Healthcare Service Development and Operations Executive

** ***** ** ********** ********* leadership experience in IT application implementation and business process consulting; imaging modalities; project/program management office; service line management; and design and construction services; both on a national and international basis. An experienced executive, with a variety of leadership, diversity, and general management appointments for a global healthcare company.

Executive Leadership Qualifications

Organizational Design & Development

Diversity & Inclusion Leader

Sales & Marketing

Communications & Interpersonal Skills

Resource Staffing, Retention & Leadership

Problem Solving & Decision Making

Strategic Thinking & Tactical Execution

Process and Quality Optimization

Planning, Budgeting, and P&L Management

Exceptional Customer and Staff Skills

PROFESSIONAL EXPERIENCE:

Siemens Medical Solutions USA, Inc., Malvern, PA 1982-2015

Vice President, Enterprise Solutions Implementation 2006–2015

Responsible for supporting the $1.5B project business for medical imaging in the USA including: site planning, design and construction services (DCS), network consulting; as well as the Siemens One Healthcare strategic alliance agreements comprised of long-term cross-sector contracts ranging from $50-$200M.

Grew the DCS practice from $10M to $41M, with existing headcount, leveraging business partners.

Relationship Executive representing Siemens at The Pennsylvania State University, one of five premier partner universities for Siemens Corporation USA, representing all operating companies in the expansion of mutual alliance opportunities across the University and PSU Health System.

Healthcare Sector Ambassador for the USA for the Siemens Global Employer Branding Campaign.

Mentor, Siemens Top Talent program.

Received a Siemens Cross-Pillar Collaboration Award in 2014 for “One Siemens at Penn State University.”

Received a Siemens Growth Collaboration Award in 2014 for “One Siemens at Main Line Health.”

Chair, Siemens USA Healthcare Diversity & Inclusion Council 2012-2015

Set direction and provided leadership for the Siemens D&I efforts for the US Healthcare Sector, representing 12,000 Healthcare employees, including the oversight of nine Employee Resource Groups (ERGs), comprised of 72 chapters and over 4,500 employee members. Member of the Siemens D&I Leadership Council for the USA, setting overall direction for the 50,000 Siemens US employees across all business sectors.

Siemens Collaboration Award (2014) - Driving Business Value through Diversity and Inclusion.

Association of ERGs & Diversity Councils – Top 25 D&I Award in 2014 (#4) and in 2013 (#8).

Vice President, Global Services & Professional Services 2001-2006

Led several organizations with responsibility for implementation and strategic service lines for PACS, EHR, clinical ancillaries, health data exchange (HDX), ERP, revenue cycle, technology and HIPAA solutions. Also responsible for the Project Management Office (PMO) including project quality assurance and proposal management.

Achieved ISO 9001 certification in August, 2001. This certification was achieved in 9 months.

Grew professional services revenue from $85M to over $200M and staffing from 100 to 700 FTEs.

Director/Senior Manager, Field Service Center & National Implementations 1996-2001

Responsible for a series of evolving professional service and infrastructure groups, in a period of reorganizations within the US Customer Operations field organization. Business Process Owner for all SMS product and value-added services. Managed implementation methodology and tool development and the Consultant as Implementation Partner (CIP) Program.

Responsible for a departments of 20-40 managers and 250-500 project managers, consultants, installation analysts and programmers. Increased staff productivity by 7%, while decreasing staff turnover by 50% over a two year period.

Increased SMS’ first productive use of strategic surround products by over 25% annually, increasing company software and service fee revenues; while reducing implementation cycle time and effort by 32.6% over a 2 year period.

Initiated and directed professional service and billing audit efforts that resulted in adding .36 EPS to the bottom line of the company (Shared Medical Systems, predecessor to Siemens Healthcare).

Member of the Total Rewards Design Team, with responsibility to restructure the overall company pay/reward philosophy, design and implementation of a new compensation program.

Received a Siemens Top+ Star Award for the Revenue Focus Program in 2001.

Selected for the SMS Installation Achievement Conference nine times between 1986 and 1998.

Regional Support Manager/Support Manager, Allegheny Valley Region 1986-1996

Responsible for all system implementations and customer support activities within the region, comprised of Western PA, West Virginia and a portion of eastern Ohio.

Led a staff of 20+ professionals delivering high quality implementation and support services, resulting in the region consistently finishing among the top 3 regions in customer satisfaction.

Led implementation and support due diligence evaluation, resulting in a 7 year IT outsourcing agreement with Children’s Hospital of Pittsburgh.

Responsible for managing SMS’ relationship and master contract with the Pennsylvania Hospital Service Association (PHSA), a subsidiary of the Hospital Association of Pennsylvania.

Received SMS Quality Cycle Awards for Process Improvement Teams in 1993 and 1995.

Received an SMS Achievement Award for the Installation Innovation Team in 1994.

Received an SMS Management Excellence Award in 1989.

Project Manager/Senior Consultant/ Consultant/Associate Consultant 1982-1986

Project Managed 15 system implementation projects that were brought in at budget and within the prescribed timeframe.

Implemented over 50 applications including Patient Accounting; Medical Records; Case Mix/DRG; Patient/Order Management; Utilization Review; Infection Control and Tumor Registry.

Children’s Rehabilitation Hospital, Administrative Intern, Philadelphia, PA 1981

Responsible for long range operational planning activities for this long-term care facility, affiliated with Thomas Jefferson University Hospital. Developed a grant application to the National Institute of Health (NIH) for the Childhood Obesity Program.

EDUCATION

MHA Candidate, University of Pittsburgh, Pittsburgh, PA (20 credits towards degree)

BS, Health Planning & Administration, Pennsylvania State University, University Park, PA

PROFESSIONAL ASSOCIATIONS

Member, Healthcare Information Management Systems Society (HIMSS); Project Management Institute (PMI) and Association of ERGs and Diversity Councils.

COMMUNITY ACTIVITIES

Vice President and Executive Board Member – Pennsylvania State University Alumni Association.

Executive Board Member – College of Health & Human Development Alumni Society; Pennsylvania State University.

Past-President - Health Policy & Administration Program – Affiliate Program Group (APG); Pennsylvania State University, College of Health & Human Development.

Chair, Corporate Campaign Committee – Pennsylvania State University

Member, Corporate Campaign Committee, “For the Future: The Campaign for Penn State Students,” raising $2.18B for the PSU endowment fund (2007-2014).

Advisory Board Member – Center for Integrated Healthcare Delivery Systems (CIHDS) for the Colleges of Engineering, HHD, IST, Nursing & Medicine; Pennsylvania State University,.

Advisory Board Member – National Science Foundation (NSF) Center for Health Organization Transformation (CHOT), in conjunction with the Pennsylvania State University CIHDS.

Customer Advisory Board Member – ModSpace Corporation, a leading provider of modular buildings and MedBuild, the division of ModSpace, which provides state-of-the-art medical facilities to the healthcare industry.

Volunteer Coach, Special Olympics bowling and swimming programs.

AWARDS

Pennsylvania State University, College of Health & Human Development – Alumni Council Board Member of the Year (2015).

Pennsylvania State University Alumni Association – Service Award (2012-2015).

Pennsylvania State University, College of Engineering, – Center for Integrated Healthcare Delivery Systems (CIHDS) Award, in recognition for leadership support in the establishment of the Center.

Pennsylvania State University – College of Health & Human Development MACS Award for the HPA-APG Board (2010).

Pennsylvania State University – College of Health & Human Development Affiliate Program Group “President of the Year” Award (2010-2011).

Pennsylvania State University – Health Policy & Administration Department Alumni Program Group (APG) – Mentor of the Year (initial recipient 2008-2009).

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