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Customer Service Microsoft Office

Location:
United States
Posted:
February 06, 2016

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Resume:

Hello,

My name is Ebony Whitley and I am interested in your job position that you currently have open. I'm in need of a job like ASAP. I'm also an individual who has potential. Please consider me. Thanks!

Thanks Again,

Ebony Whitley

My Resume:

Ebony Whitley

Phone Number: 972-***-****

Email: acte9b@r.postjobfree.com

Qualifications:

Administration support and billing for seven years. Management skills, event planning, coordinating and proficiency in Microsoft office program. Strengths include assessment,problem solver,team work, supportive and positive attitude adapts to change and exceeds expectations.

Education:

Associate degree of business management,North Central Texas Community College May 2016

Professional:

Wal-Mart Corporation

Carrollton, TX

Customer service/Account

November 8, 2011 - September 1,2016

- Prepared store daily

- Open and close by balancing cash drawers

- Creat P&L statement and balance sheets

- Reconcile daily accounting reports and general Leger's

- Handles guest complaints and compliments

- Return merchandise to shelves, accepting returns and exchanges, refunding money and maintaining a balanced cash drawer.

- Activate gift cards, phone cards and handle requests for money orders.

ADT Security Service

Irving, TX

Customer Service Lead

June 14, 2010 - November 07, 2011

- Set up account for new and renewed customer

- Keep abreast of change in policies and procedures, standers and regulations applicable to the company

- Forecasting and Budgeting

- Negotiation Skills

Direct T.V

Dallas,TX

Customer Service

August 25, 2008 - May 10th, 2010

- Set up account

- Identify customer needs and resolve problems

- Collect payments

- Provide customers with product and service information

Skills:

- Microsoft / Power Point

- Type 30-35 words a minute

- Excel

- Quick Books



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