Mark T. Sullivan, PMP

***** ***** ***** • Largo, FL 33774

727-***-**** • acte81@r.postjobfree.com

General Manager or Operations Director / Manager

Wealth of experience in driving business growth and revenues through leadership in organization development, strategic planning, and project management; certified as Project Management Professional (PMP)

Track record for optimizing business operations through productive blend of senior-level management, process analysis / improvement, and strong relationship building skills. Ability to guide complex and multi-site project operations throughout their lifecycles having budgets of up to $16M. Highly proficient in maximizing staff productivity and motivation through effective coaching, mentoring, and team building.

Well versed in maximizing organizational performance and competitiveness by minimizing redundancies and promoting resource-saving innovations and exemplary customer service. Skilled in introducing technology tools to strengthen business operations, including Oracle-based ERP, MRP, and HR systems. Turnaround specialist with strong background in manufacturing; skills easily transferable to wide range of industries.

Operations Leadership

Business Development / Growth

Project Design / Management

Staff Productivity / Motivation

ERP / MRP Systems

Relationship Management

TQM / Lean Six Sigma

Budget Forecasting / Control

Organization Architecture Strategies

Customer Service / Support

PROFESSIONAL EXPERIENCE

StorHouse, LLC, Pinellas Park, FL

General Manager / Project Manager • 4/2010-Present

Charged with guiding all operations for secure vehicle storage company, including facilities management, budgets, vendor contracts, accounting, and business development. Held accountable for P&L, as well as developing and monitoring business metrics and databases to compare actual with forecasted results. Created best practice standard operating procedures related to policy compliance, employee protocols, business processes, facility operations / maintenance, and financial reporting.

• Spearheaded effective management of multiple business units ranging from vehicle storage warehousing to multi-family housing, providing comprehensive business analyses and introducing Lean methodologies to enhance revenues by 10%, while reducing costs.

• Played critical role in development / implementation of innovative vehicle storage intervention that increased output by up to 15%.

• Maintained property tenancies of 98% or higher during 2-year period by strengthening business strategies.

• Utilized extensive project management experience to maintain, repair, and improve various properties, supervising site personnel, managing budgets, and maintaining high quality operations.

• Served as primary point-of-contact with company’s stakeholders, and represented company with range of high profile commercial and individual clientele.

TrailerMakers, LLC, Marion, SC

General Manager / Director, Project Management Office (PMO) • 7/2006-9/2009

Directed start-up operations and growth of manufacturing company specializing in metal fabrication and machining of trailers, campers, and heavy transportation equipment. Supervised staff of 40 and created / controlled operating budgets. Orchestrated planning and completion of various projects, serving as interface between divisions and stakeholders. Guided company’s strategic planning and sales operations.

• Carved out profitable niche in competitive marketplace by growing company to revenues of $2.4M within 1st year of operations and up to $4M by 3rd year.

• Served as chief architect of ERP and MRP systems, including ERP project to effectively integrate order entry, procurement, contracts, scheduling, and HR.

• Ensured vendor quality by establishing targeted analysis system and value chain competencies.

Mark T. Sullivan. PMP

Page 2 • acte81@r.postjobfree.com

TrailerMakers, LLC Continued…

• Strengthened interfaces between project activities and work orders by developing databases in Microsoft Access; designed dashboard and reporting processes using wide range of software products.

• Delivered consistent quality standards for projects and operations, while reducing errors by introducing / managing quality programs, using TQM and Lean Six Sigma methodologies.

Performance Trailers, Clearwater, FL

Director of Operations / Project Director • 10/1999-7/2006

Guided full range of operations for boat trailer manufacturer producing 15K trailers annually for distribution within 16-state territory; serviced 300+ business-to-business customers. Crafted long-range business plan that expanded revenue growth from $8.5M to $15M+ during 4-year period. Held accountable for vendor selection and performance, conducting complex analyses using PMP and other methodologies. Supervised and monitored performance of 120+ staff at two locations, and maintained annual operating budget of $16M. Created and managed comprehensive reporting system to improve decision making of executive leadership. Maintained government contracts, including CPIF, CPFF, and FPIF.

• Generated impressive growth in market share from under 10% to 25+% during tenure by effectively aligning core competencies with innovative investment strategies, measuring and interpreting key financial metrics.

• Orchestrated completion of extensive cultural change process that introduced service-oriented architecture that prioritized efficiency and accountability, as well as efforts to optimize staff productivity and morale through training and coaching. Reduced employee turnover by 50%.

• Championed effort to improve access to information, while reducing data entry and processing times by designing and executing state-of-the-art Oracle-based ERP system to integrate divisions, data, planning processes, and HR.

• Increased ROI by analyzing bills of materials and establishing pricing targets, as well as reducing inventory and shortening production lead times to increase output.

• Better integrated quality assurance between divisions using risk analysis techniques, Lean Six Sigma methodologies, and root cause analyses.

Career Note: Excelled at earlier positions, including Regional Manager for Magic Tilt Trailers Inc. and President for Sullivan and Associates, company that contracted with marine manufacturers and Bailment Pool van manufacturers to conduct sales operations.

EDUCATION / CERTIFICATION

Bachelor of Applied Science with Emphasis in Business Management and Organization Leadership

St. Petersburg College, St. Petersburg, FL

Project Management Professional (PMP) - Certificate #1294389

Project Management Institute (PMI)

COMPUTER / TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, Access, and PowerPoint) • Microsoft Project and Visio • AutoCAD

ERP / MRP / HR Systems • QuickBooks • ADP Systems • Oracle / SAP

Peachtree • Lean Manufacturing • 5S • Kanban

PROFESSIONAL / VOLUNTEER ACHIEVEMENTS

Board of Directors, Trailer Manufacturers Association

President, Walden Lake Homeowners Association

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