Resume

Customer Service Manager

Location:

Dallas, TX

Posted:

February 05, 2016

Contact this candidate

Resume:

Gregory W. Brooks II

**** ****** **

Las Vegas, Nv, 89030

Cell # 702-***-****

(Email- acte3y@r.postjobfree.com)

Objective

I am seeking a position in the warehouse shipping & receiving environment.

Qualificions

Warehouse Manager & Field Fleet Supervisor

Supervised daily branch activities and operations. Supervised teams of eight to 12 persons.

Directed all warehouse operations for materials handled, including shipping, receiving inventory control, packing and labeling.

Supervised loading / unloading of goods and or materials. Ensuring that merchandise is handled with care and placed correctly in warehouse & or sale floor as required by shippers.

Monitored inventory & logistics to insure as well as keep accurate stock (on hand) records.

Performed filing via computer systems and or manually.

Processed Po’s and invoices. Solely responsible for company vehicle maintenance

Forklift Operator / Shipping & Receiving

Loading / unloading of goods and or materials. Ensuring that merchandise is handled with care and placed correctly in warehouse & or sale floor as required by shippers.

Utilized hand-held computerized system to verify shipments and identify loads for re-packing and distribution to stores or forwaVyrding into inventory. Loaded, bound, and arranged pallets, labeled, and transported into warehouse.

Lumpur/ loader & Inventory& Logistics

Accurately filled orders: prepared, wrapped, weighed and loaded items for shipping according to the packing slips.

Loading, unloading and packing of items ensuring that materials are Handled with the care shippers expect. Order pulling & shelve stocking.

Kept warehouse (work environment) neatly organized to facilitate new inventory or stock.

Shipped high volume of orders daily, followed all procedures accurately

Communication & Problem Resolution

Resolved a wide range of problems, including missing merchandise, delivery Cancellations,damaged merchandise and incomplete deliveries.

Discussed shipping and packing issues with co-workers and management.

Developed and improved practices. Trained new warehouse workers from various ethnic backgrounds.

Highlights

Highly organized, self-motivated and detail oriented. Over 11 years of technical and customer service experience. Effective problem solver & proven leader and team player. Having ability in taking up new theories as well as responsibilities. Excellent analytical as well as mechanical comprehension.

Windows2000, Windows ME, Windows XP, Windows Vista, Windows2007,Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PoYou'lwerPoint, Microsoft Outlook Express & Microsoft QuickBooks.

Experience

1 Mervyns Inventory Logistics/Shipping&Receiving

10/1999-03/2000

2 Macys

Inventory Logistics/Shipping &Receiving

06/2000-01/2001

3 Ontario air craft services

Shipping & Receiving

04/2001-03/2001

4 Home depot

Forklift Operator & Field Assoc

08/2003-07/2004

5 Choice Comm

Warehouse Manager/Fleet Super

07/2004 03/2005

6 Specialized comm.

Project Manager/Tech 4

04/2005 –01/2006

7 Manpower

F.L Operator / Shipping & Receiving

03/2010-still there

8 United van lines

F.L operator & lumper / loader

03/2010-still there

9 Atlas

lumper / loader

01/2011-presently on call list

10Beckons

lumper / loader

01/2011- presently on call list

Skills

11 years of Warehouse management & forklift certified on several types, construction heavy equipment certs, Additional experience in Route sales, retail stores, map reading, carpet & flooring tile & wood, management, all types of network telecom cat5e,6 including fiber optic cable as well as Coax & Cctv, security installation, mechanic ability. Able to fix vehicles on job's, familiar with different types of scanning equipment. Dependable & efficient professional, enjoy working with the public & dedicated to high

quality service.

Education

Associated Technical College

July 2000-April 2001

Certificate of Telecommunications & computer networking

San Diego Job Corps

March 1998- March 1999

GED / Maintenance tech certificate Building /Apartment maintenance & management.

Gregory W. Brooks II

Cell# 702-***-****

acte3y@r.postjobfree.com

References