LINDA NWOSU

**** ******** ****** ****, **** *** North York, Ontario M6L 1C3

***- ***-****(Mobile) 647-***-**** (home) acte2a@r.postjobfree.com

CORPORATE POLICY/PUBLIC ADMINISTRATIVE ASSISTANT

Organized, dedicated, and independent worker trained in public policy/administration seeking a corporate or political administration role. Has utilized effective listening, verbal and written communication skills to develop plans and presentations addressing a variety of public and private spheres. Recognizes the importance of combining carefully planned policies with effective administration. Experienced decision maker and problem solver, honed by five years of exemplary customer service. Adept at data entry, reconciliations and audits. Eagerly learns and adapts to challenges. Thrives under pressure.

CORE EXPERTISE

Communication

Public Policy

Presentations

Decision Making

Budgeting

Data Entry

Problem Solving

Organization

Customer Service

FORMAL EDUCATION

Degree in Public Policy/Administration, B.A. Honours October 2013

York University, Toronto, Ontario

•Researched and presented lectures on topics including corporate structure, government configuration, and policy implementation

•Full understanding of Canadian court structure, the role of courts and lawyers, and the relationship between law, politics and public policy

•Used statistical techniques to analyze population, employment, urbanization and crime data

EMPLOYMEMT EXPERIENCE

INVOICE PERSONNEL May 2013 (Current)

Performs many administrative jobs, like filing paper statements

•Place order, match paper works and receipts (For daily transmittals & MTR expenses)

•Request and recover credits from vendors for the company

•process and document inventory papers

•track and print documents for warehouse trailers (for proper tracking of merchandise on truck listing)

•Prepare claims and fax copy to head office effectively

•Balance budget before month end

•Maintain company financial expectation (proper investigation on Vendor merchandise charges)

•Analyze and release invoices on time

•Communicates and correct errors found in receiving area (DSD)

• Oral presentation of money recovered from warehouse and vendor shortages daily

CUSTOMER SERVICE MANAGER August 2008

Walmart Canada, Dufferin

•Performs many customer service management duties, including cash handling/ supervision and auditing

•Balance registers and floats daily

•Supervise cashiers and front end scheduling

•Handles customer complaint in orderly manner

•Maintain fast in front end (reduce line ups faster by having more cashiers on sales floor)

•Compiles quarterly inventory reconciliations, leading 15 – 20 subordinates in labelling and organizing a department’s stock (around 360 items)

VOLUNTEER EXPERIENCE

York Buddy 2012 – 2013

York University, Toronto

•Mentored first-year international students, teaching them how to use the school library, format essays, and where to go for help

Hospital for Sick Children Community Ambassador 2011

York University, Toronto

•Solicited passerby, handing out pamphlets, informing them about the hospital’s activities and asking if they would like to donate, raising as much as $400 per shift

•Organized fundraising events such as a photo shoot, inviting visitors to pose in photos for $2

Library Volunteer 2010 – 2011

York University, Toronto

•Supervised the front desk, charging late penalties for books and monitoring borrowed equipment

•In charge of re-shelving abandoned books across five floors comprising four sections

References Available Upon Request

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