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Customer Service Sales

Location:
South Bend, IN
Posted:
February 05, 2016

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Resume:

Angel Pennington

*** ******** **, *****, ** ***** - acte20@r.postjobfree.com

PROFILE

Motivated, personable business professional with some college experience and a successful employment record. Talent for quickly mastering all functions asked of me by my employer. Diplomatic and tactful with professionals at all levels. Accustomed to handling sensitive and confidential records. Demonstrated history of producing accurate, timely reports and meeting goals set for me by upper management. Flexible and versatile. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

SKILLS SUMMARY

Material Planning Forklift Certified Six Sigma Yellow Belt

Advanced ERP Skills Purchase Order Entry Shipping & Receiving

Inventory Management Maintain Cycle Count Program BOM Experience

Quick Books 10 yrs. AS400 Excel, Word, Lotus

SAP

WORK HISTORY

Material Distribution Manager 05/2015-08/2015

Managing all warehouse functions including logistics

Managing warehouse operations for material flow

Supervising appr. 110 people

Inventory Control

Lean Manufacturing

Inactivating obsolete material

Maintaining material to support line production for over 800 associates

FIFO

Maintaining KPI's and downtime

Senior Planner 09/2008 - 05/01/2014

Fulton Industries- Rochester, IN

Material Planning

Responsible for all raw material for $7 Million Dollar a year company using MRP

Ordering all tooling & maintenance supplies to keep production running

Setting and maintaining all ERP Management Records

Setting safety stock & maintaining lead-times in system

Monitoring supplier on-time delivery performance

Inactivating obsolete material

Supplying Inventory Forecast to Sales and Management Team

Submitting demand and coverage on material based on MRP demand Inventory Control

I put check points into place to ensure all material tags have been pulled before inventory transfer dropping inventory loss about $6000 annually.

Ordered cage to keep all components locked. This controlled plant employees from coming into the plant and grabbing small parts that were not ordered before we closed the warehouse for the day. Doing this saved inventory losses from $3000 annually.

BOM

Checking BOM to ensure that when we had engineering changes that the proper parts were listed to ensure that inventory remained accurate.

Dock audits created to control inventory loss and wrong material being shipped by not only having the material handler sign off on audit sheets but also had to have a second signature as a double check so that we had accountability and keep our corrective actions to a minimum.

Entering all purchase orders from tooling, maintenance and outside labor.

Receiving all material onto purchase orders and signing off for accounting to pay invoices.

Creating and submitting releases from purchase order for raw material based on MRP demand, Transportation Cost, and Coordinating

Approving all shipments in and out to ensure that we are being cost effective and shipping the material in the fastest yet cheapest way in order to keep production flowing and customer orders shipped on-time.

Cycle Counting

Started a cycle counting program which consist of doing daily counts on parts beginning with the high volume parts and working through slow moving parts to be sure we have accurate inventory numbers in the system and as a tool for inventory control.

Verify cycle count from physical count with inventory in the system.

Monitoring Safety Stock Data

Monitoring average usage on parts to make ensure data is accurate and make changes as necessary.

Ordering Tooling

Order all supplies needed by teammate do operate machines and keep steady flow of parts moving throughout production floor.

Maintaining Supplier Lead-Times

Contacting suppliers and updating current lead-times in the system to ensure that I order material within lead-time to maintain production on on-time delivery to Caterpillar.

Shipping and Receiving

Creating BOL for orders based on EDI to ship to Caterpillar.

Attaching parts pulled to ship for all orders.

Post bills and relieve inventory based on shipments for the day. Return Authorizations and Submitting Debits for Scrap

Contacting suppliers for RMA to return non-conforming material

Scheduling in trucks to return NCM to supplier for debit.

Submitting NCM log sheets to accounting with the RMA number to ensure we receive proper credit.

Submitting scrap debit information with purchase order number, supplier and dollar amount for month end processing.

Advertising Sales Consultant 02/2005 - 09/2008

Pilot News - Plymouth, TN

Cold Calling for Ad Sales and Internet Sales

Entering Classifieds

Customer Service Rep 02/2000 -02/2005

Borkholder Furniture - Nappanee, IN

Order Entry

Entering all customer orders from EDI

Creating all BOM for new parts Issuing Shop Orders

Issuing material to shop orders based on production Issuing Cut-Sheets to Production

Issuing material cut sheets based on MRP to production floor to fill orders

Invoicing Trucks

Creating BOL for furniture delivery to supplier & Scheduling appointments for driver based on route taken

Creating & submitting invoices to accounting for payment for approx. $120,000.00 per truck load shipping 3 truckloads/wk. Return Authorization ions

Issuing RMA to return damaged product for warranty repair and return to customer.

EDUCATION

Plymouth High School Graduate 1991

Michiana College - Occupational Therapy 2000-2001



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