CANDY THOMAS

**** ******** *** *********, ** ****4

321-***-**** acte1l@r.postjobfree.com

www.linkedin.com/in/candythomas01

SENIOR PROGRAM MANAGEMENT EXECUTIVE

Accomplished Program Manager, Experienced in All Aspects of Service Delivery

Excellent leadership, problem solving, and relationship building skills. Highly experienced and extremely

versatile leader with executive-level qualifications and over 20 years of experience managing large scale,

multi-million dollar programs within the intelligence community (IC). Execution-oriented strategist with

proven track record of accelerating performance and implementing key process improvements within a

fast-paced environment. Skilled supervisor, adept at leading cross-functional team activities. Innovative

professional with active TS/SCI clearance. Adept at clarifying issues, advocating solutions, mobilizing

cross-functional support, and facilitating decision-making in complex situations. Solid background in

management of teams and business. Expertise includes:

Partner & Alliance Management Major Account Management

Continuous Process Improvement Earned Value Management (EVM)

Negotiations, Licensing & Acquisitions Federal Acquisition Regulation (FAR)

Federal, IC, DoD regulations/policies Talent Development/Team Building

PROFESSIONAL EXPERIENCE

HARRIS CORPORATION, Melbourne, Fl.

A leading global provider of advanced technologybased solutions that solve government and commercial

customers mission critical challenges.

Senior Program Manager 1998 - 2015

Operating in the Intelligence Community (IC) with focus on Geospatial customer utilizing agile web

development of services. Flawlessly executed management of geographically dispersed team of 25

infrastructure engineers with 20 software engineers from supporting teammates and a $30M budget. Led

corporate wide quality improvement initiatives.

Execution and staffing of critical programs, increasing contract value with high customer satisfaction

(7 years of 100% Award Fees) resulting in contracts totally over $500M.

Built strong customer relationships with balanced management of requirements and while managing

high company Return On Sales (ROS) objectives of 15%.

Reduced defect rejection 10% while maintaining productivity by adjusting schedules daily and cross-

training staff on all operations.

Improved new employee integration by organizing and implementing operations segment focus ing on

policies, SOPs, processes and core values.

Maintained employee productivity and commitment to quality by encouraging and facilitating

involvement in process improvements and implementing applicable suggestions. 100% employee

retention throughout program life cycle.

Monitored and approved all program metrics within approved budget resulting in CPI and SPI of

greater than 1.0.

Continuously identified and evaluated the risks/opportunities associated with program activities taking

proactive action to control the risks resulting in overall 25% cost saving and on schedule delivery .

Identified organic growth and new bid opportunities, as Capture Manager, developing strategy, gap

analysis, Price to Win (PTW) resulting in 80% increase in revenue and market share for 2015.

Implemented procedures to monitor 24 site transitions and process in real-time, user cut over which

allowed minimal down time, less than 1 hour, of operational sites. Received Special Meritorious

Recognition Award for Disseminations Site Transition Team, from customer.

HARRIS CORPORATION, Melbourne, Fl.

Deputy Program Manager 1994 - 1998

Managed day to day execution of National Crime Information Center (NCIC) program team of over 140

people, cost accounts over $150M (with Cost Plus and Fixed Price contract types) and complex schedule

requirements.

Management Volume lead which captured the win and subsequent Change Order Proposals that

increased the program contract value/scope of work by 150%.

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Strategic creative thinker creating unique business offering resulting in best value and winning the

job.

Increased testing capacity 50% by automating time-consuming functions and evaluating and

streamlining overall processes.

Reduced ISO9000 external audit interval from semi-annual to annual by managing the quality system

through leadership and collaboration.

Created safe and healthful work environment by conducting monthly meetings to focus on safety and

housekeeping that resulted in zero lost time accidents over 4 years.

Improved quality 10% by leading company-wide Quality Improvement Process that involved training

employees in using the Quality Process.

HARRIS CORPORATION, Melbourne, Fl.

Financial and Operations Executive Manager 1983-1994

Managed and grew PL Space and Ground Business Area to $200M a year in Orders and Sales. Provide

management guidance, recruiting, retention, and career direction for 40 employees directly. Ensure the

best business deals on program and pursuits are executed to gain customer satisfaction, acquire new

business while increasing company profit by 20%.

EDUCATION/ CERTIFICATIONS/SKILLS

Bachelor of Science (BS), Business Administration, Rollins College, Winter Park, Fl.

Project Management Professional (PMP), Project Management Institute (PMI)

Lean Six Sigma Yellow Belt (IYCB), International Association for Six Sigma Certification (IASSC)

Certified ScrumMaster (CSM), Scrum Alliance

SAFe Agilist (SA), Scaled Agile Academy

PROFESSIONAL DEVELOPMENT

Program Management Institute (PMI)

International Organization for Standardization (ISO) 9001 Auditing Quality Assurance

Federal Information Security Management (FISMA)

CLEARANCE

Active TS/SCI with CI poly

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