Bruce Wayne Ferguson, Jr.

*** ***** ****** • Jacksboro, TN 37757

423-***-**** • actdzb@r.postjobfree.com

Quality Management & Engineering Professional

Established a proven record with more than 22 years of experience and achievements in quality management and engineering throughout my manufacturing career. Significant contributor and management team member who has designed, implemented, and monitored programs, systems, and processes that have eliminated production inefficiencies, reduced costs, and improved product quality and facility-wide operations. Offer management-level analytical skills for initiating new/innovative strategies and programs needed to maintain compliance with high quality, safety, and cost control standards and objectives. Specific strengths include:

• continuous improvement programs • 5s/Kaizen/Kanban systems • SPC/CPK studies

• NPD/APQP, PPAP, and PFMEA standards • Poka-Yoke (Error-proofing) • ISO 9001:2000

• procurement quality issues (PQA) • supplier quality assurance • process improvements

• quality inspections/audits • scrap & waste reduction • staff training/supervision

• troubleshooting & problem solving • quality reporting • regulatory compliance

Professional Experience

INTERNATIONAL PAPER, Caryville, TN 2007 to present

General Maintenance/Welding/Hydraulic Repair/Heavy Equipment Operator

Currently doing various functions to support the production of fiber for the world’s largest paper company.

• Welding and Cutting Torch

• Hydraulic Repairs

• Repair Drive Chains and Conveyor Belts

• Replace rollers & bearings

• Operate cranes, high lift, chipmill & other heavy equipment

MUELLER INDUSTRIES, Jacksboro, TN, 2004 – 2007 (plant closure)

Quality Manager. Established a strong record of quality management achievements with this manufacturer of copper tube and fittings; brass and copper alloy rod, bar and shapes; aluminum and brass forgings; aluminum and copper impact extrusions; plastic fittings and valves; refrigeration valves and fittings; and fabricated tubular products.

• Held multiple roles as the Quality Systems, ISO Compliance, and Continuous Improvement Coordinator for the entire plant with up to 200 employees.

• Accountable for meeting with customers, engineers, and manufacturing managers to review the new product feasibility, capabilities, and cost associated prior to deciding to produce a new item.

• Reviewed products for each customer to ensure compliance with customer expectations and warranty needs.

• Continuously improved product quality by applying AIAG standards.

• Used 8-D corrective action, cause and effect/fishbone, and 5-why root cause analysis to reduce quality issues.

• Performed process capability, SPC/CPK studies to monitor parts and maintain tolerances with client requirements.

• Implemented Poka-Yoke/Error proofing to eliminate part defects for similar processes.

• Integrated the 5s/Kaizen/Kanban systems into the existing quality program to improve overall quality results.

• Served as the ISO 9001:2000 Internal Auditor.

MATIX CORPORATION, Caryville, TN, 2001 - 2004

Quality Supervisor / Engineer. Hired with this Japanese manufacturer of automotive engine components as the sixth employee at the start-up of the 400-employee Caryville facility to create and implement the facility-wide quality system.

• Served as the Senior Management Representative reporting directly to Japanese executives.

• Managed/trained quality personnel and advised manufacturing personnel to ensure parts quality.

• Coordinated efforts to obtain ISO 9001 registration and served as ISO 9001:2000 Internal Auditor.

• Accountable for dispositioning nonconformances to approve or reject parts with quality issues.

• Served as the primary customer liaison for quality related issues.

• Prepared PPAP for new parts, equipment, and gaging, including PFMEA, control plan, inspection standard, sample inspection report, master sample, capability studies, gage R&R studies, SPC charts, and inspection instructions.

• Performed troubleshooting and corrected any “out of print tolerance” condition to reduce waste.

• Maintained calibration of all gages used in plant to ensure accuracy of quality checks.

• Operated CMM as well as surface/form tester to check parts in quality lab.

• Utilized Kanban and Kaizen systems.

Bruce Wayne Ferguson, Jr.

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THE BOEING COMPANY - Defense & Space/Commercial Airplane Group, Oak Ridge, TN, 1996 - 2001

Quality Specialist. Promoted into this position to process all nonconforming hardware from both internal and external customers, including initiating unplanned event rejection (UER), routing to appropriate organizations, monitoring flow, reporting status in weekly meetings, and ensuring that appropriate/responsible organizations state root cause and corrective action on UER's.

• Ensured hardware was maintained in discrepant control area (DCA), ensured scrap was destroyed per requirements, and maintained permanent records.

• Handled procurement quality issues (PQA), including issuing trouble reports, approving corrective action, creating/implementing a receiving inspection planning records system (RIPRS), supplier analysis, purchase order contracts, and outside preferred supplier (OPS) source delegation.

• Ensured compliance with Boeing, F.A.A. and N.T.S.B. specifications and regulations.

Quality Assurance Inspector. Inspected quality of parts and assemblies for compliance with engineering drawings and specifications, as well as other applicable documents, including F.A.A. regulations.

• Performed receiving inspection procurement control duties, including inspecting details, assemblies, and raw materials to meet purchase order contract requirements bought from outside supplies.

Machinist / Tool & Die Maker. Set up and operated 5 axis CNC horizontal milling centers and other CNC equipment as well as manual mills and lathes.

• Produced highly complex configuration close-tolerance parts made from titanium, stainless steel, special composites, aircraft aluminum, and other high-grade materials for aerospace industry.

Additional Experience:

Tool & Die Maker, TRI-COUNTY TUBE INC., Clinton, TN, 1994 - 1996

Machinist & Inspector, DANA CORP. (Spicer Transmission Division), Knoxville, TN, 1986 - 1994

• Excellence in Manufacturing Award.

Education & Training

• Certified Machinist I, Tennessee Technology Center, Jacksboro, TN

• Machine Shop Course, Campbell County Comprehensive High School, LaFollette, TN

• Journeyman's Card & Root Cause Analysis Training, Boeing

• Coordinate Measuring Machine (CMM), Mitutoyo

• ISO 9001:2000 Internal Auditor, Matix

• Toyota Production System, AISIN Automotive

• 8-D Corrective Action, Maytag

• NPD/APQP, PPAP, PFMEA per AIAG, Maytag

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