Alexandria Valdes

Administrative Assistant

**** ****** **** **.

Katy,Texas 77494

832-***-****

actdyj@r.postjobfree.com

EXPERIENCE

Dr.Mohammad A. Haque Family Practice, K aty Texas Receptionist/ Home Health Assistant

Supervisor: Donna Rivera-Velazquez

September 2012 - July 2015

Duties Included: G reeting and interacting with patients and relatives. Documenting success in answering telephone calls on multi-line system. Well-versed in scheduling patient appointments. Able to coordinate transportation for patients. Demonstrate the ability to interact with patients, nurses and doctors as well as enter referrals into the system. Profound ability to check-in and check-out patients efficiently and take co payments. Able to multitask and work in a fast pace environment. Excellent customer service acumen. Adept at managing busy waiting room. Working on an EMR system. Kublai Khan Restaurant, Katy Texas Hostess

Supervisor: William Brannon

August 2011- May 2012

Duties Included: G reet guests and patrons personally and on the phone. As well as maintain a clean and organized work area. Offer menus, seating preferences and achieving guest satisfaction while assisting employees as needed.

Comprehensive Heart Care, Houston Texas Assistant Supervisor: Diana Paguda 713-***-****

January 2010 - May 2011

Duties Included: A nswer telephone calls and provide information on medical services and admission procedures.Gather and analyze patients’ demographic information through various sources and ensure its integrity.Respond to requests for patient data retrieval by verifying source of request.Retrieve medical histories for request makers and ensure that it is confidentially utilized. EQUIPMENT KNOWLEDGE:

Microsoft Word

Microsoft Excel

Microsoft Outlook

EClinicalWorks

NexTech

Social Networking

Scanning

Faxing

Insurance Verification

ASSETS:

Excellent communication skills

and the ability to work alone as

well as part of a team.

Computer literacy and good

keyboard skills.

Great numeracy skills accuracy

and attention to detail .

As well as outgoing, punctual,

trustworthy, prompt and very

organized.

EDUCATION

Houston Community College, K aty Texas

August 2013 - August 2015

Courses: English, History, Trigonometry, Psychology and Introduction to Guided Studies

Cypress Lakes High School, K aty Texas H igh School Diploma

August 2009 - June 2013

References:

Donna Rivera-Velazquez

Biller/Coder/Manager

281-***-****

Robert W. Roberts

Lawyer

281-***-****

Chad M. Galland

Manager

713-***-****

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