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Sales Customer Service

Location:
Camarillo, CA
Posted:
February 03, 2016

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Resume:

Christine A. Wolbert

*** ****** *****

Camarillo, CA 93012

Cell Phone: 704-***-**** E-mail: actdwy@r.postjobfree.com SUMMARY An accomplished sales and marketing administrative professional with a strong business-to-business and consumer products industry background. Experienced in product and brand management, administration, consumer client services, and key account business development. A highly collaborative individual skilled in managing associates, vendors, and client relationships to drive successful consumer and vendor programs utilizing strong administrative management capabilities. Extensive experience in project management, proficient in both Apple Mac and Microsoft Windows OS platforms, as well as Microsoft’s Office Suite including Word, Excel, and PowerPoint.

EXPERIENCE

MESA UNION SCHOOL DISTRICT, Somis, CA

Administrative Staff Support January 2014 – present

• Part-time employee of Mesa Union School District

• Provide multi-faceted assistance in several areas, including administrative support, classroom instructional aid, facility/child safety area, and food service activities. CALICO CORNERS DESIGN, Deerfield, IL

Design Consultant, Sales September 2010 – July 2011

• Retail-based, high-end interior design sales and marketing role working with a team of 10 professionals.

• Provided design and project consultation, materials selection, fabrication expertise, and overall project coordination.

• Top-level sales performer in revenue target achievement and exceeded customer satisfaction criteria within first 60 days.

CW DESIGNS, Charlotte, NC

Principal September 2005 -August 2010

• Owner and Manager of boutique, high-end consulting services business providing home furnishing design, project management, and production services for all facets of interior design and home décor.

• Managed key-account relationships within Business-to-Business (B2B) and Business-to- Consumer (B2C) design segment, providing out-sourced services, production support, and installations.

• Developed and managed unique customer base totaling over 35 clients within the Charlotte, NC community.

HUNTER INDUSTRIES, San Marcos, CA

Sales and Marketing Promotions Manager April 1999 – Dec 2002

• Developed and directed multi-million dollar customer-development promotional campaigns for Hunter Industries, the second largest international underground irrigation manufacturer.

• Developed customized software package to coordinate customer database with sales group, aiding in the production of merchandising catalogs and materials, and managing customer loyalty program and fulfillment. Managed annual customer appreciation event for over 200 key accounts with support staff of five professionals. Christine A. Wolbert

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• Directed support group for sales teams for all marketing efforts and engaged directly with key accounts and customer representatives. Interfaced with the Creative Services staff in the development, production, and implementation of marketing, sales, and promotional product materials.

• Produced all direct mail campaigns, event planning activities, and assisted in tradeshow activities on local and national level for the Company. Sales Promotions Specialist June 1996 – March 1999

• Provided support to marketing staff for various promotional campaigns and events. Interfaced regularly with the sales department to help facilitate programs and projects as needed, as well as engineering and client services. POLYGRAM GROUP DISTRIBUTION, Des Plaines, IL

Sales and Marketing Manager April 1995 – May 1996

• Responsible for all accounts within a designated sales territory. Solicit new release titles, develop sales campaigns and utilize advertising funds to maximize revenues. Tracked radio exposure and purchases of current music artists’ projects to forecast industry trends to ensure proper inventory levels at retail level. Sales Assistant October 1993 – March 1995

• Provided support for sales staff and sales manager which included the maintenance of product orders and specific account problems in their absence. Also provided general customer service for entire customer base.

• Implemented marketing plans for new release projects and planned new artist development events at various venues in Chicago.

Branch Administrator, Human Resources, Sales October 1991 – September 1993

• Senior liaison between the corporate office and regional management team in developing, planning and communicating sales programs, key reporting metrics, branch management, human resource compliance and benefits issues, P&L forecasts, budgets and compensation.

BAKER & TAYLOR ENTERTAINMENT, Morton Grove, IL

Manager Advertising/Promotions, Audio Group Aug 1990 – Aug 1991

• Produced “Spotlight” weekly magazine, the audio industry’s leading distribution mailer. Directed all aspects of production including solicitation of ad space, ad layout, and promotional writing.

• Developed and executed publicity events for performer appearances and promotional campaigns.

• Secured funding from vendors for cooperative advertising campaigns. Purchased and placed various advertising, including radio, print, and direct mail media. Cooperative Advertising Coordinator, Video Group July 1989 – July 1990

• Coordinated cooperative advertising efforts between retail customers and video manufacturers for one-half of the account base. Provided support to customers for advertising needs including artwork, radio scripts, and the recommendation and approval of retail advertising efforts according to manufacturer specifications. EDUCATION DePaul University, Chicago, IL

Liberal Arts, 1994



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