Nghi Vo
**** ****** ***** ***** ******* Texas ***72 281-***-**** actdwu@r.postjobfree.com
Objective
Administrative Assistant
Receptionist
Education
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAY 18/ 2015 WEST TEXAS A&M – WORLD CAMPUS
Major: Business Administration
Concentrations: Management, Finance, and Business Law and Communication.
Skills & Abilities
-Proficient in computer use,
-Math Skills,
- Typing speed: 50 WPM,
- Writing and verbal communication skills in English and Vietnamese,
- Excellent organizational skill,
-Exceptional attention to detail with proven interpersonal skills,
- Solid know-how of general office procedures,
- Excellent researching and analyzing data skills,
- Customer service skills,
- Able to manage stress timely and effectively skills,
- Demonstrated ability to remain self-motivated at all times,
- Flexible in working hours
- Knowledge of Microsoft Outlook, Word, and Excel
-Knowledge of income tax, and professional tax software.
Experience
ADMINISTRATIVE / TAX AGENT NUREPUBLIC JUNE 2015 - RECENT
-Initiating the process of hiring agents,
-Training new agents on the company procedures, and policies
- Managed marketing strategies.
-Customer services, interacting and through phone calls.
-Fax, Scan, Copy documents
-Prepare Contract and Invoice
-Update and maintain office meetings and appointments appropriately
-Collecting mailing correspondence
-Tax preparation
- Prepare documents
-Schedule meetings and appointments
- Organize company’s files
- Maintaining phone calls
- Sending e-mails.
HOSTESS/ WAITRESS SOUTH 45 DECEMBER 2014 – JULY 2015
Communicates with customers, keep the best positive attitude towards any kind of situations in order to make the customers happy.
- Customer services.
- Answer customer inquiries, and resolve issues promptly.
- General Store Merchandise/ Presentation.
- Cashier
- Take reservations and customer orders through phone calls.
-Hiring and training new employees.