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Customer Service Administrative Assistant

Location:
Dallas, TX
Posted:
February 03, 2016

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Resume:

Nghi Vo

**** ****** ***** ***** ******* Texas ***72 281-***-**** actdwu@r.postjobfree.com

Objective

Administrative Assistant

Receptionist

Education

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAY 18/ 2015 WEST TEXAS A&M – WORLD CAMPUS

Major: Business Administration

Concentrations: Management, Finance, and Business Law and Communication.

Skills & Abilities

-Proficient in computer use,

-Math Skills,

- Typing speed: 50 WPM,

- Writing and verbal communication skills in English and Vietnamese,

- Excellent organizational skill,

-Exceptional attention to detail with proven interpersonal skills,

- Solid know-how of general office procedures,

- Excellent researching and analyzing data skills,

- Customer service skills,

- Able to manage stress timely and effectively skills,

- Demonstrated ability to remain self-motivated at all times,

- Flexible in working hours

- Knowledge of Microsoft Outlook, Word, and Excel

-Knowledge of income tax, and professional tax software.

Experience

ADMINISTRATIVE / TAX AGENT NUREPUBLIC JUNE 2015 - RECENT

-Initiating the process of hiring agents,

-Training new agents on the company procedures, and policies

- Managed marketing strategies.

-Customer services, interacting and through phone calls.

-Fax, Scan, Copy documents

-Prepare Contract and Invoice

-Update and maintain office meetings and appointments appropriately

-Collecting mailing correspondence

-Tax preparation

- Prepare documents

-Schedule meetings and appointments

- Organize company’s files

- Maintaining phone calls

- Sending e-mails.

HOSTESS/ WAITRESS SOUTH 45 DECEMBER 2014 – JULY 2015

Communicates with customers, keep the best positive attitude towards any kind of situations in order to make the customers happy.

- Customer services.

- Answer customer inquiries, and resolve issues promptly.

- General Store Merchandise/ Presentation.

- Cashier

- Take reservations and customer orders through phone calls.

-Hiring and training new employees.



Contact this candidate