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Customer Service Sales

Location:
Agoura Hills, CA
Salary:
55,000.00
Posted:
February 03, 2016

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Resume:

Noubar Nick Ishak

818-***-****

actdvb@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Over ten years of experience in Mortgage Default Servicing, REO, Banking, Finance, Auctions, Loss Mitigation, Claims, Bankruptcy, Residential - Commercial Management and Mortgage Loan Servicing.

• Experienced in Auditing, Coordinating, Analyzing, Consulting, Communications and Public Relations.

• Multi–tasked, motivated and detail orientated individual.

• An excellent problem solver with strong management, customer service, analytical and follow up skills.

PROFESSIONAL EXPERIENCE:

Client Consultant: Auction.com – Onsite Bank of America

Simi Valley, CA 8/14-10/15

• Responsible for tracking and reviewing over 400 assets on a daily basis for Pre and Post Auction.

• Executed sale results for Day 1, Traditional, CWCOT, HUD 2nd chance and Redemption assets.

• Analyzed, MI’s, Appraisals, Drive by BPO’s, 3rd Party BPO’s, Contracts and Lease Agreements.

• Validated excel spread sheets that contained pre auction and post auction processes.

• Removed assets that fell out of auction for many reasons: HOA -Title - Litigation.

• Responsible for data loading for SCRA posting for CWCOT auction campaign.

• Communicated with AM’s, Sr.AM’s and MI companies internally and externally for closing.

REO Auction Coordinator: Auction.com - Onsite Bank of America

Simi Valley, CA 5/13-07/14

• Responsible for tracking over 400 assets on a daily basis for Post Auction sale.

• Executed auction sale results for four Auction campaigns through Equator system.

• Reviewed & analyzed MI’s, Appraisals, Drive by BPO’s, 3rd Party BPO’s Contracts, Lease Agreements.

• Validated excel spread sheets that contained pre auction and post auction assets process.

• Removed assets that fell out of auction for many reasons: HOA -Title - Litigation.

• Communicated with AM’s, Sr.AM’s and MI companies internally and externally for closing.

Mortgage Claim Process Researcher (Level II): - Bank of America

Westlake Village, CA 8/11-4/13

• Responsible for preparing and reviewing mortgage default claims.

• Executed loss mitigation procedures within applicable state and federal laws.

• Conducted and reviewed loans to ensure all default time frames were processed accurately.

• Validated fees and penalties charged and assessed to determine if reasonable and customary.

• Determined if foreclosure processes were in accordance with applicable state and federal laws.

• Analyzed Bankruptcy Codes HOA, NOD, NOTS’s, Modifications, Contracts and Repayment Plans.

Senior Default Analyst: - Precise Enterprises

Pasadena, CA 1/09-7/11

• Managed twenty five files that were in default on a daily basis.

• Negotiated borrower’s loans in default status with lenders, trustees and investors.

• Submitted documents for modification and negotiated second liens.

• Prepared foreclosure and bankruptcy documents for in house counsel.

• Postponed trustee sales and analyzed borrower’s financials with DTI.

• Structured loans in default for borrowers to come current with different payment plans.

COMPUTER SKILLS

• Microsoft Office, Word, Excel, AS400, IPortal, LAMP, SharePoint, LPS, LHIS, HomeBase,

HomeSaver, Equator, MFC, RUST, Office Communicator, Track Source, Case Tracker

Sales Force, MLS, Zillow, Microsoft Outlook, I Series, POS, DOS and 10 Key.

EDUCATION

• Los Angeles Valley College / A.A. Communications



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