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Medical Customer Service

Location:
Fayetteville, GA
Salary:
$10.00 per hr
Posted:
February 03, 2016

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Resume:

Selina Price *** Carter Road

Jonesboro, GA *****

404-***-****

actdud@r.postjobfree.com

Skills Phlebotomy, BLS, CPR, AED Certified, 50 wpm, 10-key, Microsoft Word, Data Entry, medical terminology, medical lab billing, medical records, working knowledge of payroll,

25+ years of medical customer service, Quickbooks, Practice Fusion & E-Clinicals medical office software, Patient Check-in/out, Insurance Verification, Co-pay collections, Inventory Store Merchandise

Experience WIS International Traveling Inventory Associate

01/07/2016 to current

•Travel to different destination in/out of state and count inventory merchandise for stores such as Dillard’s, Walmart, Hobby Lobby etc.

GA On-site Lab Testing Phlebotomy, DNA, Drug, Alcohol Technician

05/01/14 – 09/04/15

DNA, Drug & Alcohol on-site tester

Draw blood in on-site office

Centrifuge blood drawn

Electronic charts (Practice Fusion)

Medical lab billing

Schedule technician to on-site locations for client test

Liaison to regional clients (Fulton & Dekalb Counties)

Sacred Journey Hospice In Patient Secretary

02/01/2005 – 11/16/2012 Medical Records Coordinator

Completes front office/medical records coordinator responsibilities to assure efficient and accurate functions of the In Patient Unit making sure charts are adequate

Update daily in-patient census, to ensure information to be given on conference call is correct

List contract patient information in appropriate notebook

Track bed availability for all patients

Compile all information for patient coming on/off service, obtained from various places

Track physician orders, labs, radiology results, history & physicals, and other documentation

Orders and coordinates delivery of durable medical equipment for patient coming on/off service

Maintain all medical records for all patient serviced by hospice

Merge all expired, revoked, transferred, or discharged charts

Retrieve information from chart and give to DON for MD signature on death certificate

Upon expiration of patients notify admitting physician of charge in status

Answers, responds to and directs incoming calls

Greets and assists visitors with guided tours

Staff training

Retrieve paperwork for all medical records request

Processes ingoing and outgoing mail daily

Types correspondence relating to hospice business

CNA scheduling to ensure all shifts are covered to maintain patient care

Assist with referrals and answers any questions from family regarding the care offered by facility

Volunteers yearly for hospice Grief Camp for children ages 6 - 16

Georgia Gospel Choice Awards Church Liaison

2003-2004

Communicated with 10 church pastors and secretaries regarding their nomination of their church

nomination for Atlanta’s Gospel Church Award. Handled contracts and ticket sells.

Weddings for Us Bridal Magazine Telemarker

2003-2004

Contacted different businesses to see if they wanted to rent a booth for participation in the Weddings

For Us bridal expo held annually at the Georgia International Convention & Trade Center located in

College Park, GA

State of Georgia-Human Resources Program Assistant

Public Health-Immunology Lab 2-16-84 to 9-13-2002

Maintained files of patient records, work sheets, and correspondence, reports specimen results

Enter demographics of patient records/results into computer program, prints and mail results

Generates and submits weekly and monthly reports to the Office of Epidemiology and Immunization Program

Document personnel records such as annual/sick leave accruals

Document training records of personnel

Answers telephone with some knowledge of medical laboratory terminology relating to the operation of the laboratory

Assures uniformity of office correspondence with established requirements

Supervised (3 employees)

Processed specimen for lab testing (accession, aliquoting, decorked and centrifuged blood specimens, time stamp requisition

State of Georgia-Human Resources Secretary-typist

Children’s Medical Services 7-16-82 to 2-14-84

Transcribed dictation from cardiologist of patient’s clinic visit, weigh and measured patient, check patients in on clinic day. Switchboard lunch relief.

Education Triumphant Health Care Certificate: May 2014

Griffin, GA Phlebotomy Technician

BLS, CPR, AED Certified

Everest Institute Diploma: March 2003

Jonesboro Medical Billing/Coding

Awards: Director’s Honor Roll

North Georgia Tech & Voc School Diploma: March 1982

Clarkesville, GA Business Education/clerk-typist

business English, Math, Accounting

Physiology



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