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Project Manager Customer Service

Location:
United States
Posted:
February 03, 2016

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Resume:

Todd Buck

**** ***** ******, *******, ** *****

714-***-****

actdti@r.postjobfree.com

https://www.linkedin.com/pub/todd-buck/11/50a/262

Dear Sir or Madam:

I am a business professional with a proven track record and highly effective organizational skills currently relocating to Florida. A strong business acumen and hands on experience strategically align me as the ideal candidate for many diverse positions and transcend most industries.

Throughout my career I have employed a valuable combination of qualities and abilities as both a leader and an individual contributor which produced immediate results. The following are a few of my recent achievements:

• In 2014, as the Lead Auditor and Project Manager, I revised and overhauled the entire Sierra Pacific Supply quality management system (certified to the ISO 9001:2008 standard) to comply with the AS9100C requirements. Obtained dual certification after a three day audit performed by Perry Johnson Registrars, resulting in zero areas of nonconformance.

• As a key member of the executive team and business leader since 2007, I have coordinated product evaluations, collaborated with suppliers, forecasted, budgeted and promoted a positive team environment that delivered revenue growth and maintained profitability.

• After a malware attack in 2014, I took on the initiative as the Project Manager to partner with vendors to secure the company network and led in the upgrade, integration and deployment of the CRM software.

With a longstanding history of delivering results, I am confident in my capabilities and prepared to begin the next stage of my career. Thank you for your time and consideration.

Sincerely,

Todd Buck

Todd Buck

6046 Palau Street, Cypress, CA 90630

714-***-****

actdti@r.postjobfree.com

https://www.linkedin.com/pub/todd-buck/11/50a/262

Management executive with over 15 years of experience and a successful record of organizational leadership. Able to lead, motivate and inspire to achieve results. Supply Chain & Procurement Management ● Root Cause Analysis & Corrective Action Planning Develop & Execute Business Initiatives ● Team Motivation & Leadership ● Product Management Budget, Forecast & Account Planning ● Data Analysis ● Strategic Problem Solving Career History & Selected Achievements

Sierra Pacific Supply July 2003 – present

Vice President Operations & Quality Assurance Director Multimillion dollar Aerospace and Defense manufacturer and distributor. Manage all aspects of organizational operations including sales, customer service, quality engineering, procurement, new business development, competitive product marketing and human resources. As the lead quality management representative review customer requirements and contracts as well as conduct audits of company procedures, policies and systematically examine data to identify root cause. Selective Achievements

• In 2014 spearheaded the company strategy for AS9100C upgrade and after a comprehensive quality management system audit more than achieved registration.

• Assumed the Quality Assurance Director vacancy in 2005 and overhauled the entire company Quality Management System; established Key Performance Indicators, departmental quality objectives, a comprehensive preventive/corrective action program and supplier evaluations.

• Since 2007 supervised and directed all company operations resulting in profitability every year.

• More than tripled sales in a five year period, 2003 through 2008, by proactively realigning corporate strategies toward more profitable markets.

• Forecasted a business slowdown in 2009 and initiated a business plan that resulted in 65.15% of the overall awarded revenues generated from the Department of Defense contracts. SBC Communications December 2002 – July 2003

Account Executive (Winback)

Metrocall Wireless September 2001 – December 2002

Corporate Account Manager

eSite, Inc. December 2000 – September 2001

Manager, Business Development

Education & Training

University of La Verne

Bachelor of Arts (1997)

QAI - Training for Quality: ISO 9001:2000 Lead Auditor (36 hours; October 2007) Dale Carnegie Training®: The Dale Carnegie® Sales Advantage



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