Isabel Jacobo

**** ****** **

Oxnard, CA *****

915-***-****

actdqz@r.postjobfree.com

Summary of Qualifications:

•Human Resource Generalist/Administrative Assistant/Office Manager

•Experienced Bookkeeper and account reconciliation

•Excellent Customer Service Skills

•Excellent Communication Skills-Written and Verbal

•Bilingual- English and Spanish

•Highly motivated and enthusiastic

•Self-driven

•High attention to detail

Experience:

Epson El Paso Inc.

Human Resources/Administrative Assistant

December 2013-Present

Full Time

Process New Hires

Conducting New Hire Orientation (Company, Quality, and Safety Policies and

Procedures)

Attendance Tracking for Hourly and Salary Employees

Prepare and Process Bi-Weekly Payroll

Reviewing and Updating Employee Manual and Safety Booklet

Maintaining Employee Personnel and Benefit Files

Assist with Employee Relations and Recruiting

Conduct Wage Analysis

Reviewing Performance Evaluations and Generating Reporting for Annual Pay Increases

Issuing Disciplinary Notices for Attendance, Company Policy Violations, etc.

Maintaining Documents/Requirements for ISO14001 (Quality) and ISO9001 (Environmental)

Social Events Coordinator

Planning and hosting of all company events (approx. 150 employees, families and special

guests)

Employee Training Sessions

Coordination and Presentation of Annual Training Sessions for:

Coordination of Monthly Teambuilding/”Spotlight On Safety” Team Activities

Purchasing for HR/Admin Department and President

Maintaining records of all financial transactions reflecting on HR, Admin, and President’s

Budgets

Review month end financial reports with HR/Admin Department Manager

Assist with forecast budgets for HR and Admin departments

Create company cell phone allocations monthly

Assistant to the President

Resource Usage Tracking and Reporting

Tracking monthly consumption of water, energy, and paper usage by department

Internal Employee Communications

Create and Update Work Instructions, Procedures and Policies for HR and Admin Department

MRO Buyer Substitute

Process purchase requisitions, request quotes from vendors, place orders and service

orders as needed

Make travel arrangements for employees as necessary

ISO 14001 and 9001 Compliance Coordinator

Decorating of Lobby and Conference Rooms

Other Administrative and HR Duties as needed.

Integrity Asset Management

Administrative and Personal Assistant/Receptionist/HR Generalist/Customer Service Specialist

August 2012- October 2013

Full Time

Process New Hires

Assisting with vendor check pick up-ensure checks were correct prior to pick up

Receiving, sorting, scanning and delivering mail that comes in to the office directly and retrieving mail from the P.O. Box

Answer and route all incoming calls

Scheduling and maintaining appointments for Corporate staff via shared calendar

Generating and sending daily and weekly property occupancy status reports to corporate, property staff and company investors

Generating and sending investor reports as requested

Scanning, filing, indexing documents (Accounting, Insurance, Human Resources, etc.) in the DocX system

Monitoring and maintaining office equipment

Keeping inventory and ordering of office and kitchen supplies

Assisting with special projects as needed (Human Resources, Property Month End Closing Reports, etc.)

Creating "How To" procedural binders for Human Resources and Administrative projects

Assisting with exit interviews and unemployment hearings as needed

Preparing conference and training rooms for meetings.

Special Events Coordinator

Other administrative assistant duties as needed.

Vista Hills Family Dental

Office Specialist/Receptionist/Special Events Coordinator/Operator

March 2011-May 2012

Full Time

•Patient registration

•Participate in Marketing events throughout the city

•Patterson Eaglesoft (operating system)

•Scan patient files into electronic charts

•Prepare routing forms for following day

•Maintain patient referral sources

•Track referral sources for new patients

•Bulletin board of “success stories” to maintain motivation of staff

•Coordinate/Participate birthday celebrations, and other special events within the office

•Proficient in 7-line switch board

•Routing/ directing calls throughout the office

•Delivering and collecting messages from staff

•Quality control manager for daily patient routers

Preferred Medical Services/ Ri-Tech Drug Testing

Marketing Representative/ Certified BAT & Specimen Collector

November 2010- March 2011

Full Time

•DME Data entry and intake of specimens

•Receive specimen and prepare for delivery to lab

•Instruct/Assist Patients

•Complete all required paperwork

•Promote products and services; generated leads and initiated sales

•Established and improved client communications; maintained ongoing relationships

•Address customer inquiries; interpreted and delivered information; proposed suggestions

•Serve as representative and liaison

Apparel Enterprises Inc.

Office Manager/ Human Resources Specialist

June 2010- November 2010

Full Time

•Bookkeeping and account reconciliation

•Customer service-process orders, receive payments, billing, quotes

•Sales and Marketing,

•Administrative assistant

•Ensure filing systems are maintained and current

•Establish procedures for record keeping

•Process weekly payroll

•Monitor record keeping

•Design and implement office policies and procedures

•Ensure office policies and procedures are being adhered to

•Analyze and monitor internal processes

•Monitor and maintain office supplies inventory

•Review and approve office supply acquisitions

•Handle customer inquiries

New Decade Entrepreneurs

Office Manager

May 2004-August 2009

Full Time

•Bookkeeping

•Design and implement filing systems

•Customer service-schedule appointments, deliver documents

•Data entry for various state and federal tax forms

•Process bi-weekly payroll

•Ensure security and confidentiality of data and information

•Design and implement office policies and procedures

•Handle customer inquiries

•Analyze and monitor internal processes to insure productivity (Tax season)

Additional Previous Employment:

ItWorks! Global

Independent Distributor: Diamond Rank

September 5, 2014- Present

Marketing and Sales of ItWorks! Products

Marketing via Instagram, Facebook and e-mail

El Paso Association for the Performing Arts: Viva El Paso

Cast Member: Singer, Dancer, Actress

April 2005-August 2010

Montwood High School: A-Team

Color Guard Assistant Director

Lead Choreographer

August 2006- May 2008

Helen Ball Elementary School: Cheerleading Team

Cheer Assistant Director

Lead Choreographer

August 2004-August 2006

Education:

El Paso Community College: Valle Verde

August 2006-December 2009

Major Area of Concentration: Business Administration

Degree: In progress

Montwood High School

August 2002-August 2006

General Studies

Degree: High School Diploma

Volunteer activities:

•USO

•FRG Secretary and Historian ( Family Readiness Group- 212th Military Police Company)

•Providing a support system for incoming families to the unit

•Coordinating and organizing unit family events

•Creating welcome baskets for families

•Creating care packages to send to our deployed soldiers

•Setting up barracks rooms for soldiers when they returned from deployment

•Conducting monthly meetings

•Creating and sending out monthly newsletters to FRG members, soldiers and their families

Contact this candidate