TIMOTHY ROBERTS
** ***** ******, ***. *** ~ New York, New York 10038
718-***-**** actdpp@r.postjobfree.com
TECHNOLOGY MANAGER
Project Management ~ Product Management ~ Program Management
Senior-level information technology professional with a track record of driving IT agendas by streamlining the development, implementation and upgrades of applications and system infrastructure using Kaizen, Agile, Waterfall, Iterative and other project methodologies. Delivered IT solutions in a timely and efficient manner by pursuing and maintaining project timelines. Outstanding relationship management skills, establishing and maintaining a consensus with clients and internal stakeholders to identify business requirements, tailor solutions and drive project agendas that will best meet business objectives. Leveraged technical skills to monitor project global projects and resolve critical dependencies to achieve objectives. Prioritized weekly work.
Team Building Relationship Management Market Analysis
Cross-Functional Leadership Application Development Vendor Management
Requirements Gathering Strategic Planning SDLC
CAREER ACCOMPLISHMENTS
As Project Manager for Goldman Sachs, streamlined the transition of 150 products and applications from legacy platforms to new development systems, ensuring compliance ahead of schedule.
Served as team lead and product manager to implement Kaizen process improvement initiatives for the Walt Disney Company, which significantly enhanced development processes for Web applications and pages, as well as payroll system features.
As product owner of the Department of Defense’s next generation of biometric software, I overhauled the roadmap, delivering version 0.0.1 within 3 months of tenure.
PROFESSIONAL EXPERIENCE
GOLDMAN SACHS, New York, New York 2014-Present
Project Manager, Operations Technology
Manage legacy software migrations for customized Enterprise-wide development tools.
Negotiated with development groups for additional resources.
Monitored project statuses and schedules to ensure project progress.
Provided guidance to new SDLC model for managers and teams, including management and coaching.
Collaborated with global technology infrastructure team, development managers and Ops Tech to create new software development platform.
Coached managers on developing and presenting business cases for additional resources.
WALT DISNEY COMPANY, New York, New York 2011-2014
Project Manager
Instituted a comprehensive process for deployment and development of internal and external software
Revised management processes and coordinated with third-party contractors, infrastructure, development and PMO.
Authored business case to purchase software for deployment automation, decreasing overall outage time and time to market.
Led and mediated technical discussions between vendors and stakeholders on emerging technologies.
Led cross-functional team to revise infrastructure team processing of firewall and security requests, resulting in a platform that led to a 15% decrease in late closures and a 40% increase tickets handled.
XANATOS CONSULTING, New York, New York 2003-2011
Product Manager, Moody’s, New York, New York, 2011
As team lead, planned, coordinated and implemented initiatives to deliver business and technical solutions, maintaining a $750,000 budget and financial outlook to ensure compliance to corporate standards.
Established Project Management Office (PMO), which consolidated metrics and dashboard communications.
Product Manager, Citigroup, Jersey City, New Jersey, 2010
Managed customization of Change Control system, decreasing response time by 20% and client-reported defects by 30%.
Provided management consulting for business processes and strategic execution to improve client planning initiatives.
Executed analysis, design and implementation of business processes, procedures, and policies to meet Sarbanes-Oxley compliance.
Product/Project Manager, Verizon Wireless, Basking Ridge, New Jersey, 2009-2010
As project lead, managed resources and requirements, including sub-contractors and more than 25 developers, testers, and business analysts that generated over $10 million in revenue.
Coordinated development teams across multiple organizations using ClearCase best case principles, troubleshooting issues in UCM and base ClearCase environment.
Negotiated terms and conditions for a $1.5 million application enhancement that resulted in the purchase and support of Accurev, a new development tool.
Project Manager, Department of Defense Manpower Data Center, New York, New York, 2008-2009
Managed $1 million budget to revamp delivery and project management processes for military biometric access software.
Implemented an online Customer User Group of more than 100,000 users, providing best practices and providing answers to customer issues.
ClearCase Administrator/Project Manager, Bank of America, New York, New York, 2005-2006
Led the design and implementation of the IBM Project Management Center of Excellence and consulting practice leading.
Managed $5 million budget for technical support of software development service upgrades and SLA production support contracts for Delivery assurance.
SCM Lead Engineer, Interdigital Communications Corporation, Melville, New York, 2005
Supervised team of two build and release engineers to deliver products and patches, managing a $2 million budget to automate builds across two sites.
Conducted defect tracking and Change management using Rational ClearQuest.
Project Manager, Capital One, Richmond, Virginia, 2004-2005
Provided management of off-shore teams with a $2.5 million budget, as well as multiple systems integration and business consulting projects with budgets.
Lead Release Engineer, New York Mercantile Exchange, New York, NY, 2003-2004
Managed customized build and release process, as well as technical support, training and transition to new software tools.
Lead Release Engineer and Build Engineer, NCS Pearson, Mesa, Arizona, 2003
Presented three-phase plan to consolidate multi-operating system build to Windows with ClearCase as the sole repository for source.
Release Analyst, JP Morgan Chase (Formerly Bank One), 2003
Integrated .NET applications with ClearCase and wrote Software Development Approach document that outlined strategy for source control, multi sited development, branch structure and ClearCase concepts.
EDUCATION
TUFTS UNIVERSITY, Medford, Massachusetts
Bachelor of Science, Computer Engineering