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Administrative Assistant Customer Service

Location:
United States
Salary:
Negotiable
Posted:
February 02, 2016

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Resume:

DEANNE TORRES

*** ********* *****, ******* *****, IL 60516

Home :630-***-**** Cellular: 312-***-****

actde5@r.postjobfree.com

EXPERIENCE SUMMARY AND OBJECTIVE

Experienced Executive / Administrative Assistant dedicated to supporting a company’s goals and objectives with strong organizational and communication skills. Results oriented with a clear understanding of the value of teamwork, problem solving and attention to detail. A commitment to working under tight deadlines while maintaining accuracy in a fast-paced work environment is one of the strengths I bring to my position. I am interested in an opportunity that will allow me to utilize my 20+ years of skills, knowledge and experience to help an organization.

EXPERIENCE

Mid-America Asset Management, Inc.

Executive Assistant to Property Director/Vice President 2008 - 2015

Assisted with the day to day functions of the property management department and the functions of my property management team which consisted of a Property Management Director, Vice President and 2 asset managers and the Tenant Services Coordinator.

Highly organized and detail oriented, dedicated and focused: able to prioritize and complete multiple tasks and follow through to achieve projects goals.

Track vendor insurance certificates, draft default notices, prepare contracts and input lease abstracts, assemble common area maintenance and tax reconciliations, input and code invoices for accounts payable.

Professionalism: provided the utmost professionalism when dealing with client’s vendors, tenants as well as colleagues and peers and have the ability to effectively and professionally interact with all client relations.

JPMorgan Chase, Chicago, IL

Human Resources 2006 ~ 2008

Recruited for retail banking positions by sourcing, calling and scheduling candidates in the Chicago land area. Provided administrative assistance to recruiters and assisted in scheduling interviews with sourced candidates I had contacted. Assisted in coordinating meetings and facilitated events on site.

On boarded candidates for 5 regions, Chicago, Michigan, Houston, Indiana and Kentucky, this resulted in over 1,800 hires in 2007. Tracked daily spreadsheets for all new hires and worked closely with our Compliance / Legal Dept on incoming and outgoing correspondences. Administrative duties included maintaining time off calendar, ordering supplies, backing up department receptionist, filing, and customer service.

Platform Learning, Chicago, IL

Program Manager 2004 ~ 2006

Managed and supervised after school tutoring program at 2 Chicago Public Schools. Both schools maintained over 200+ students each. Managed and coordinated 30+ district and non-district teachers. Maintained payroll, student outreach, parent communication, registration, processing forms, and confirming student attendance on a daily basis. Conducted and

Deanne Torres – Resume Page 2

Administered student assessments quarterly, ordered and delivered curriculum. Presented and conducted meetings with Principals, parents, and staff as needed. Preformed numerous administrative duties which included reports to district, phones, filing, and maintaining student records.

1st Advantage Mortgage, Lombard, IL

Administrative Assistant / Collector 2000 ~ 2004

Reported to accounting department with responsibility for collecting 1st payments on new loans by initiating calls to borrowers and coordinated with mortgage companies to set up the new accounts. Worked closely with account executives to accurately close out the loan process. Administrative duties included filing, switchboard and a diverse group of other organizational tasks.

Entergy Corp. IL & TX

Regional Executive Administrator 1993 ~1996

Worked directly with Regional Director and sales associates. Prepared daily reports, set and organized both in-house and outside meetings. Produced proposals and reports for the sales associates and maintained communications with the Operational department to insure sold contracts were delivered on time.

Allied Marketing, Dallas, TX

Executive Assistant - Marketing Department 1989 ~ 1993

Worked directly with Marketing and Forecast Directors preparing daily shipment and forecast reports. Communicated with oversea suppliers regarding shipments. Collaborated and presented new products for the direct mail flyers. Arranged and managed travel plans and meetings for top executives.

Cook County Clerks Office, Chicago, IL

Clerk 1984 ~ 1988

Worked with both Vital Records and Elections departments ordering and maintaining records.

EDUCATION

Richard J. Daley College, Chicago, Illinois – General studies 1985

Maria High School, Chicago, Illinois – Graduated 1984

PERSONAL/SKILLS

PC Skills: Microsoft Office, Outlook, Lotus Notes, ACT and other proprietary software programs.

Associations: National Hispanic Sales Network Member 10 yrs.

PTA Vice President 2001-2004

Girl Scout Member 10 yrs

Volunteer: NHSN, Chicago Urban Art Society, Amanda’s Simple Support, UNO

REFERENCES AVAILABLE UPON REQUEST



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