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Real Estate Customer Service

Location:
Dallas, TX
Posted:
February 02, 2016

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Resume:

STAN R. SMITH

**** ******** *****, #***, ******, Texas 75206

817-***-****, actdbp@r.postjobfree.com

* ****

Vacancy Announcement:

Job Title: Collateral Risk Officer

QUALIFICATIONS PROFILE

Results driven and performance focused professional, offering broad based real estate experience; with focus on appraisal management, reconciliations, and appraisal reviews on national scale programs.

Goal oriented senior appraiser; armed with broad perspective and a keen attention to detail and well defined communication, problem solving, organizational, and decision making skills.

Highly effective leader and team builder; demonstrate untiring commitment at the Federal Deposit Insurance Corporation (FDIC) and other companies throughout my career.

Recipient of Outstanding Service and Achievement Awards from the FDIC, Bank of America, and the Land Commissioner at the Texas General Land Office. KNOWLEDGE, SKILLS, AND ABILITIES

Wide ranging knowledge of the following competencies:

Highly competent analysis and implementation of generally accepted appraisal methods, techniques, and practices, along with the ability to analyze, review, and reconcile complex valuation assignments in resolving related issues.

Technical monitoring in the core functional areas of the Division of Resolutions and Receivership (DRR), regulations, policies, and procedures through authoring Statement of Works (SOW), on site bank closings, and legal validations.

Federal examination practices and regulatory structure review and analysis.

Outstanding ability to effectively negotiate and respond to issues, in close coordination with the sale of owned real estate (ORE), legal representatives, financial institution officials, consumers, depositors, and corporate managers.

PROFESSIONAL EXPERIENCE

Appraisal Review Specialist Feb 2012–Present

Federal Deposit Insurance Corporation

1601 Bryan Street, Dallas, TX 75201

Series and Grade: CG 0301 13 Hours per Week: 40

Supervisor: Tom Moran; 972-***-****, may be contacted

Prepare consulting initiatives, and real property valuation assignments on simple and complex projects, thus allowing the company to conduct quick and efficient managerial decisions regarding the disposition of ORE.

Assist oversight managers, supervisors, and senior specialists in quickly resolving complex real estate oral and written inquiries.

Oversee the validation of title commitment’s legal description from the acquisition deed to expertly advise account officers on the ownership and marketability of properties.

Conduct nationwide coverage of appraisals, reconciliations, and reviews which include Puerto Rico, while drafting the following documents:

Appraisal Guidance Statements, Job Aids, and other interdepartmental procedures for internal and external instructions relating to real estate appraising processes. STAN R. SMITH

5657 Amesbury Drive, #215, Dallas, Texas 75206

817-***-****, actdbp@r.postjobfree.com

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Modifications and technical instructions on vendor contracts and agreements.

Quarterly internal quality control report of appraisal management companies for oversight managers.

Real Properties Tax Services Statement of Work (SOW) author for property tax protest solicitation on a national basis encompassing all FDIC owned assets within a proposed

$1.4M budget.

Comprehensive property information packages of ORE for national marketing contractors: Quantum/G&A Joint Venture, and Prescient, Inc.

Technical monitor of appraisal management companies: Allstate Appraisal, L.P, Colliers International Valuations & Advisory Services, LLC; Cushman & Wakefield, Duff & Phelps, LLC, and PCV Murcor, Inc.

Notable Achievements:

Pioneered the Appraisal Log Assignment System and produced the highest number of appraisals, reconciliations, and reviews: 75 reports in 2012, 118 reports in 2013; 310 reports in 2014; and 350 reports in 2015.

Seamlessly handled and achieved the highest number of valuation adjustments and revisions:

$390K in 2012; $670K in 2013; $2.86M in 2014; and $7.877M in 2015.

These revisions are utilized to identify and thoroughly evaluate options to support internal and external divisions including Owned Real Estate Support, Franchise and Asset Marketing Branch, Investigations, and Risk Sharing Asset Management.

Consistently ensured strict adherence to all applicable federal, state and local laws and regulations including the Uniform Standards of Professional Appraisal Practice (USPAP) and the Interagency Appraisal and Evaluation Guidelines.

Achieved Star Awards in 2013, 2014, and 2015 for outstanding leadership, production and performance.

Senior Appraiser and Review Appraiser Jan 2009–Feb 2012 Metro Appraisal Company

Dallas, TX 75206

Supervisor: Self, Owner/Manager Hours per Week: 40

Worked collaboratively with a wide array of clients on the following key tasks and initiatives:

Wells Fargo – performed conventional and Federal Housing Administration (FHA) loans in strict compliance with company’s underwriting guidelines and regulations.

Vericrest Financial (Currently Caliber Home Loans) – Portfolio analysis and reconciliation of brokerʹs price opinions (BPO) for investment analysis reported directly to vice presidents on purchases of large real estate pools.

Fannie Mae National Underwriting Center – prepared approximately 65 forensic and retrospective appraisals monthly when the company average was 45 per month. These reviews and repurchase letters were submitted to banks that sold fraudulent appraisals to Fannie Mae during the subprime mortgage crisis.

STAN R. SMITH

5657 Amesbury Drive, #215, Dallas, Texas 75206

817-***-****, actdbp@r.postjobfree.com

3 PAGE

Notable Achievements:

Engage with third party vendors to prepare appraisal reports on real property for clients in connection with real estate related financial transactions.

Provide feedback, technical coaching and counseling to staff and fee appraisers with respect to service level expectations in valuation assignments in terms of product quality, efficiency and customer service.

Review and analyze appraisal reports for compliance with client policies, federal and state regulations including FIRREA, and professional appraisal standards (USPAP), as well as determining the reasonableness of the value conclusion.

Development of internal procedures, and/or discussions on how to address ongoing industry challenges.

Senior Appraiser and Review Appraiser Nov 2003–Jan 2009 Bank of America

225 E. John W. Carpenter Freeway, Irving, TX 75062 Supervisor: Joe Darden, 214-***-****, may be contacted

Performed real estate appraisals with an average on time track record of 95%, when the company average was 85%.

Notable Achievements:

Played a vital role as top performer producing approximately 60 completed appraisals monthly, achieving and exceeding the national average of 40 appraisals per month.

Successfully empowered the district to serve as one of the highest producers in the country by establishing and integrating appraiser assistants into the staff appraiser business model.

Received multiple awards companywide for attaining and surpassing leadership, corporate production and quality goals.

Research, study and analyze market trends as well as property valuation data. Provide insight and technical interpretations of real estate market conditions and trends to management. EARLIER CAREER

Real Estate Appraiser May 2000–Nov 2003

Integra Realty Resources, Inc.

930 West First Street, Suite 400, Fort Worth, TX 76102 Supervisor: Donald J. Sherwood, MAI, 817-***-****, may be contacted 40 hours per week Real Estate Appraiser Jul 1995–May 2000

Texas General Land Office

1700 Congress Avenue, #111, Austin, TX 78701

Supervisor: Mark McAnally, MAI, 512-***-****, may be contacted 40 hours per week Real Estate Appraiser Jan 1992–Jul 1995

North American Mortgage Company

350 Phelps Drive, Irving, TX 75038

Supervisor: Warren DeShong, deceased 40 hours per week STAN R. SMITH

5657 Amesbury Drive, #215, Dallas, Texas 75206

817-***-****, actdbp@r.postjobfree.com

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EDUCATION

Bachelor of Business Administration in Finance: December, 1987 Abilene Christian University Abilene, TX 79699

High School Diploma: May, 1979

Abilene High School Abilene, TX 79603

PROFESSIONAL CERTIFICATIONS AND LICENSES

Texas Certified General Real Estate Appraiser since 1992, TX 1324373 G Texas Real Estate Broker since 1996, 3884356

Appraisal Institute – Life Designated Member, Candidate for Designation Appraisal Institute – SRA – Designated Member since 1996 Appraisal Institute Candidate for MAI Designation Appraisal Institute – Candidate for AI GRS Designation Appraisal Institute North Texas Chapter, Member

MetroTex Association of Realtors, Member

National Association of Realtors, Member

Texas Association of Realtors, Member

ACTIVITIES/AWARDS

FDIC Recipient of annual Star Awards annually for exemplary leadership and production Bank of America multiple award winner consistently exceeding corporate production and quality goals General Land Office – Outstanding Service and Achievement Award presented by Garry Mauro, Texas Land Commissioner

Active in local church community

Chickasaw Nation, Citizen and CDIB Card application in process



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