Timothy Mason Jr.
*** *** ****** **** 856-***-****
Chesilhurst, NJ 08089 Cell 609-***-****
Career Summary
A r esults-oriented critical thinker with 17 years experience creating efficiencies and driving change in sales incentives and commission administration in the health insurance field Highlights of Qualifications
● Professional, able to work in an efficient manner both independently and as a team player
● Well organized, self-motivated and articulate
● Dependable and Flexible
● Detail oriented
● Strong analytical and problem solving skills
Experience
Independence Blue Cross, Philadelphia PA
Sales Incentive Supervisor 2 010 - 2015
Duties include:
● Lead contact for sales management regarding incentive issues
● Created modeling and program implementation, including assigning goals, strategic imperatives, MBOs spot bonus programs and other program components
● Developed business requirements for the new Callidus Cloud Incentive system
● Monitored licensing and appointment certifications for the family of company
● Consulted with Senior Sales Management, Human Resources and Legal to resolve potential incentive issues before they arose
● Lead quarterly senior management presentations to forecast incentive performance Marketing Database Analyst 2 003 - 2010
Duties include:
● Administer Sales Incentive for all market segments across the Family of Companies
● Perform routine checks to the marketing database, creating new rep codes CID/group linkages and data troubleshooting to maintain data integrity
● Create ad hoc reports in Access and Hyperion
● Train on incentive tasks and program specifications
● Work closely with marketing reps, managers, directors to assist them with questions/concerns about their sales program
● Perform testing on the Incentive Web application to ensure maximum performance Broker Commissions Coordinator 2 001 - 2003
Duties Include:
● Processed timely payment of commissions to the brokers in the PA market segment
● Handled adjustments for Cost-Plus groups and other large cases requiring manual adjustments
● Served as point of contact for handling commission inquiries from Brokers and Associates
● Performed access queries to investigate commission discrepancies, special projects that involve in-depth data analysis of the Billing/Commissions systems
● Linked brokers to CIDs daily with high proficiency Billing Specialist II 1998 - 2001
Duties Include:
● Worked closely with group administrators, brokers, members and other associates to resolve billing discrepancies
● Mailed ad hoc payment history requests to group administrators and brokers
● Applied wire payments through adjustments in the billing system
● Investigated enrollment activity
● Administered various accounting functions that included billing for the entire Family of Companies
● Served as point of contact for a high volume call center
● Coordinated billing training on Billing and Enrollment systems
● Worked with Accounts Receivable to locate missing payments Education/Organizations
Rowan University, Glassboro, NJ, B.S. in Biological Science Big Blue Toastmasters 6120, Treasurer Nov 2005 to April 2009 Phi Beta Sigma Inc., 1994