Narendra Mahida

Mobile: 630-***-****

Email: actda0@r.postjobfree.com

Personal: US Citizen

Executive Summary:

An experience professional with Master degree in computer Science and skilled and proficient in Mobile/Agile testing and Test Management of SQA (Software Quality Assurance) including test script development, execution, defect analysis and root causes, platform and subsystems.

Qualifications:

Hands on experience in developing test plans, defect analysis, root cause solution and implementation

Experience testing and supporting both Windows and Web-based applications.

Experience developing test scenarios, test automation scripts and execution for testing projects:

Experience with Agile/Scrum, testing framework, platform and subsystems.

Defect analysis and root cause solution

Experience with automated QA tools and methodologies

(JIRA, Load Runner, QC, QTP, Selenium, Microsoft Visual Studio)

PROFESSIONAL EXPERIENCE

Mahida Inc. (Independent Consultant)

Clients: DHL international, Country financial Aug 2014 – Current

Gather testable requirements, translates requirements into verification strategies.

Analyze business requirements and technical specifications for Multiplan applications. Create the corresponding test strategy, test plans, and test cases for Multiplan’s SQA team

Execute SQA testing applications in accordance with project documentation and aligned with company standards

Perform back-end (database) testing using complex SQL queries on Oracle and SQL Server databases. Perform regression and integration testing.

Perform front-end (functional) testing of Web and GUI applications

Analyze test results and logs defects in HP Quality Center. Partner with project team members on the resolution and re-testing of identified defects and issues

Prepare reports of defects, test results, etc., through HP Quality Center. Provide constructive feedback and process improvement recommendations to the project team

Collaborate, coordinate, and communicate across disciplines and departments.

which assumptions of a design are testable and with which parameters those tests work.

Work with developers, subject matter experts and project management team to develop testing process for IT projects by understanding requirements of project, priorities, risks and testing protocols (HTTP, Web, WSDL etc.)

Understand and follow appropriate SDLC, quality validation processes, project methodologies and application processes.

Test planning, including feasibility analysis to determine which scenarios are most likely to occur, test strategy, test plan, testbed creation.

Test development, including procedures, functions, test scenarios, test cases, test datasets, test scripts to use in testing software.

Test execution, reporting, analysis and recommendations, test closure, capturing objective evidence, protocol deviations, logs, collect supporting data, lesion learned.

Organize relevant stages of testing for each project (Unit Testing, Integration Testing, System Testing, User Acceptance Testing, Security Testing, Performance Testing etc.)

Work with developers / administrators to develop and maintain test environments. Ensure migration of final products is successful by testing in production.

Work closely with Project Managers to plan testing steps of all IT projects. Provide effort estimates with solid and complete information in a timely manner.

Manage the test cycle, including test environment setup, development of test data and scenarios, test databases and defect tracking schemes.

Develop automated and reproducible testing frameworks where ever possible. Write and refine complex test scripts.

Develop and ensure quality standards through all stages of product development life cycle.

Identify, analyze, and report defects with full evidence, such as functionality errors, inconsistencies in software program functions, file outputs, user interface forms, content, and system usability issues.

Logs, tracks and verifies resolution of software and specification defect Triage bugs, issues, defects and failures.

Performance testing on protocols HTTP, Web, WSDL and SAP.

Use HP Quality Center for test plan, requirements, and test case repository.

Preformed infrastructure/hardware testing, security testing using IBM AppScan.

Roche Holding Inc. 9115 Hague Rd Indianapolis, IN 46256

Role: Technical Project Lead Feb 2012 – Sep 2014

Gather technical and business requirements and translates requirements into verification strategies.

Design systems integration architecture, translated requirements into verification strategies, test plans, test cases and scripts for software unit, integration and subsystem testing.

Performed Mobile and wireless connectivity testing in conjunction with hardware using Agile.

Develop scripting using Web Multimedia, Web Services and RIA Protocols.

Create and enhance scripts with parameterization, dynamic correlation, flow control and performance and functional validation using C programming.

Create test analysis using MS Access and SQL Server or Oracle databases, create basic and drill-down and merged graphs, configuring graphs

MS Excel, Word, Visio, Power Point: Create/Update/Program Excel spreadsheets (use of advanced formulas, pivot tables, macros).

Create/update flow charts and diagrams with MS Visio. Create/update documents and presentations with MS PowerPoint and MS Word.

Performance Testing Support Tools: Experience with deep dive analytics tools Client Quality Center Create and manage defects.

Creating and executing automated tests using Test Plan and Test Lab modules.

Develop testing platform and subsystems to perform unit and integration testing against JAVA and C#.

Develop testing platform (CITF) and subsystem to support testing against the code.

Manage all components of the QA Life Cycle including QA Estimation, Test Planning and Execution and Defect Reporting.

Standardize the process, templates and tools certification and qualification for testing.

Develop the scope and strategy of the test automation effort by prioritizing the test areas for automation.

Develop test automation scripts using PYTHON to execute as manager and communicate with medical devices.

Develop and execute testing embedded systems using tools and web applications including coding/development, record, and playback of automated procedures

Effectively communicated with developers and product owner in Agile/Scrum environment to understand, identify, and automate acceptance criteria

Create and execute volume/load test plans in order to provide predictable, high-quality software products

Research problems reported in production and communicate results with appropriate parties for resolution

Participate in communications with other departments to coordinate test and implementation activities

Identify potential process improvement areas, suggest options, and recommend approaches

Design systems integration architecture and translated requirements into verification strategies.

Responsible for requirements gathering, analysis, design, code development, build and unit/modular testing

AT&T, Hoffman Estate, IL Nov 2010 – Jan 2012

Role – Lead SQA Engineer

Design systems integration architecture, translated requirements into verification strategies, test plans, test cases and scripts for software unit, integration and subsystem testing.

Perform web-services testing, performance testing using tools and simulator

Discovered defects, collected supporting data and troubleshoot defects found in lab and at customer sites. Documented, analyzed defects and provided root cause and workaround solutions

Provided first line of support to internal and external customers on third party supplied equipments and software releases.

Supported System Integration & Test Life Cycle for new development and legacy systems for commercial, industrial and government service sector

Developed test plan, test case and executed test case scenarios. Identified test cases for automation using scripts and web tools. Performed regression and manual testing to meet testable requirements.

Gather technical requirements and developing detailed design documents for interfaces between the data core network elements, OSS/BSS systems, and a variety of mobile value added service (VAS) solutions.

Work on the project where the embedded digital systems, microcontrollers, electronic components, hardware design, and digital circuit development and schematics.

Hands-on product testing in areas such as TCP/IP, networking, switching protocols, 3G - GPRS/UMTS - SGSN/GGSN, 4G - LTE - MME/S-GW, IP forwarding/routing protocols - RIP, OSPF, BGP, authentication - AAA/Radius/Diameter protocols Validate protocol messages and test feature functionalities.

Support FOA (First Office Application) and system releases as the subject matter expert to field engineers and customers site

Prepared implementation plans for new network nodes, other network changes, and executed on these plans by working with other engineering groups. Third party vendor, program/product managers and market operation teams.

Involve in development and execution of test scenarios, test scripts, validating protocol messages and call functionality.

US Tech Solutions Inc. New Jersey, NJ March 2010 – July 2010

Develop test plan strategy, technical requirements, test matrix, and customer acceptance documents.

Develop and Execute manual, regression and automated scenarios.

Discovered and documented software defects, analyzed and collected supporting data and troubleshoot defects by escalating issues via proper channels and provided root cause and work around solution to customers

Develop SQL scripts to extract data from large database and perform Data Quality (DQ) checks for millions of data

Design real-time software systems, translated requirements into software verification strategies, software test plans, test cases and scripts for software unit, integration and subsystem testing on UNIX platform.

Use Granite software to manage network capacity, circuit assignment, ordering, scheduling and troubleshooting and to track the inventory of everything in the network and connectivity of the network

Involve in lab setup with correct software load, configuration and physical connections between MSC, BSC, DACS and protocol analyzer.

Develop document on test details, design steps, run tests, report execution results and documents on TMS system.

Keep stakeholders properly informed about key activities through project status reports, regular project meetings or informal email and ensure that the right messages are distributed about the progress of the project tools.

Infinite Computer System Inc. Seattle, WA 98033 March 2009 – March 2010

Team lead on integration and testing of third party supplied hardware and software to provide end-to-end solution on tri-mode device handheld device on IP.

Developed the scope and strategy of the test automation effort by prioritizing the test areas for automation.

Developed IP based 4G network design for 4G hand held based on open standard documents, using the concept of ATM, Frame Relay, PPP, Ethernet, RS-232, JTAG, Radius, TCP/IP, Routers and Packets and Ethernet Switches and Operating Systems

Worked on WiMAX, WiFi and CDMA, EVDO, RF technologies for the new development using Clear wire and Sprint Nextel infrastructure. Developed document on test details, design steps, run tests, report execution results and enter/update

Design implementation plans for new network nodes other network changes and executed on those plans by working with other engineering groups, client and market level operation teams

Validated protocol messages (TCP/IP, SIP, RTP, RRLP, and H323) and tested feature functionalities on Linux.

Prepared and authored network engineering documents to ensure proper equipment installation and commissioning.

Lead complex technical discussion on data integration, design and implementation plan.

Performed functional, white box and systems embedded testing at server and driver level.

Discovered hardware and software defects, collected supporting data and troubleshoot defects found in lab and at customer sites.

Documented and analyzed defects and provided root cause and/or workaround solutions.

Developed digit analysis, dedicated trunks, subsystem number, signaling point code, and global title translation for lab.

Performed Software Updates for cell and switch, Software loading, back out and Certification testing.

Worked on wireless network optimization equipment and RF engineering planning tools including automatic frequency planning (AFP), automatic cell planning (ACP), performance prediction, and propagation modeling applications

Keep stakeholders properly informed about key activities through project status reports, regular project meetings or informal email and ensure that the right messages are distributed about the progress of the project tools

Infosys Technologies Lisle IL Jan 2007 – March 09

Client: Wachovia Securities, Chicago, IL (Jan 2008 – 3/09)

Managed and lead System Integration & Test Life Cycle on new development.

Developed test plan strategy, technical requirements, test matrix, test case and executed test case scenarios.

Perform on derivatives trading and fix income application testing.

Engaged with business partners and programming staff to ensure that data meets quality standards and is integrated properly to brokerage data warehouse (BDW) and Operation Data Storage (ODS), perform ETL jobs using SQL and Informatica

Involved in formal test review process, defect management process, change management process, environment management process, data management process and usage of common tools

Kept stakeholders properly informed about key activities through project status reports, regular project meetings or informal email and ensure that the right messages are distributed about the progress of the project

Assessed current QA practices and setup testing process and conducts training for project teams to institutionalize system integration and testing processes for QA management.

Client: UBS, Chicago IL (Apr 2007 – Dec 2007)

Developed test plan strategy, technical requirements, test tractability matrix, and customer acceptance documents.

Engaged with business partners and programming staff to ensure that data meets quality standards and is integrated properly to brokerage data warehouse (BDW) and Operation Data Storage (ODS), perform ETL jobs using SQL and Informatica

Tested applications on various trading applications on derivatives, fix income and mutual funds.

Work on global asset management portfolios to develop application to benchmark client’s portfolios.

Involved in formal test review process, defect management process, change management process, environment management process, data management process and usage of common tools.

Used mathematical algorithms to test expected results for UBS global asset management portfolio for derivative and securities.

Developed test scenarios and scripts, used load generator with a load runner agent installed on them.

Managed hardware and software quality by systems integration, testing, automation and product analysis.

Involved in formal test review process, defect management process, change management process, environment management process, data management process and usage of common tools

Performed various technical reviews on change controls and updates as a key reviewer on technical documents and product requirement.

Analyzed issues and performed root cause analysis to improve coverage of existing test suites and to improve effectiveness of existing processes

Client: JPMC, Chicago, IL (Jan 2007 – March 2007)

Developed test plan strategy, technical requirements, test matrix, and customer acceptance documents

Work on derivatives, fixed income and mutual funds applications.

Engaged with business partners and programming staff to ensure that data meets quality standards and is integrated properly to brokerage data warehouse (BDW) and Operation Data Storage (ODS), perform ETL jobs using SQL and Informatica.

Data check on back end clearing transactions including foreign currency.

Performed regression and system testing in production environment.

Utilized project management skills to direct engineers and offshore team to resolve issues, achieve milestones and business goals

Migrated modem based financial transaction system to TCP/IP and HTML based system.

Setup testing process in production environment for Insight and treasury workstation platforms.

Worked with backend transaction clearance for insight and treasury workstation platform.

Tested the clearing transaction at back end using JPM’s Insight platforms.

Analyzed, support and validated clearing transaction on Insight platform

Migrated legacy modem based transaction systems to IP based transaction systems.

Discovered testing defects, collects supporting data and troubleshoot defects found in lab.

Alcatel-Lucent Inc. Naperville IL (02/06 - 12/06)

Worked across Alcatel Lucent’s 3G (CDMA 1X and EVDO) platforms to provide technical support to Sprint Nextel as a new product specialist on cell and switching systems, integration and feature testing.

Developed high-level network design to introduce network elements for new product (Alcatel 7670, RNC 9370, MGW, PDSN, and ECP) and future development.

Work on Cell site and switching systems software updates, manual, regression testing, Critical Fix Tool (CFT) testing, Software loading, back out and Certification testing

Prepared implementation plans for new network nodes PDSN (Packet Data Service Node) other network changes on ECP (Enhance Cellular Processor), and executed on those plans by working with other engineering groups, client and market level operation teams.

Supported automation of test setup involving DSLAM's, VoIP/IPTV servers, signal/noise generators

Worked on RNC and 911 phase changes feature testing in lab and validated functionality associated with RNC and E911 on CDMA (3G) platform.

Hands-on experience and knowledge on ATM, IP and Transport connectivity such as T1, DS3 and OC3.

Insured compliance to codes, standards, policy, regulatory issues and good engineering practices.

Developed manual, regression test procedures and automated test scripts align with product requirements on company’s proprietary Executive Environment System (EES) using TCL language. .

Develop testable scenarios for performance testing using HP Mercury Load Runner

Developed the scope and strategy of the test automation effort by prioritizing the test areas for automation.

Apex Systems Inc. Chicago IL (07/04 -12/05)

Worked on T-Mobile’s GSM and UMTS network to provide technical support on systems integration and feature testing.

Worked on systems integration, testing and data provisions.

Supported system releases as the subject matter expert for CDMA features on Nortel’s Mobile Switching Center (MSC), Home Location Register (HLR) and Gateway Mobile Location Center (GMLC) as network elements

Team lead to replace a number of legacy systems to deliver a single platform with the flexibility to handle network implementation plans for new network nodes, other network changes, and executed on those plans by working with other engineering groups and market level operation teams.

Prepared and authored network engineering documents to ensure proper equipment installation and commissioning for commercial operations. Supported of the entire System Integration & Test Life Cycle for new development and legacy systems.

Used Granite software to manage network capacity planning, circuit assignment, ordering, scheduling and troubleshooting and to track the inventory of everything in the network and connectivity of the network.

Developed physical and logical links between BSC and MSC using SS7 protocol stacks, optimized LAC/RLAC, performed audits of network elements.

Prepared and authored network engineering documents to ensure proper equipment installation and commissioning

Involve in strategy, technical requirements, test matrix, and customer acceptance documents

Identify and escalate incomplete requirements that need project management and stakeholder discussion

Worked with cross functional teams to communicate the engineering design plan in support of the deployment of network plans, upgrades and enhancements via conventional protocols, using established standards.

Negotiated with third party vendors regarding equipments, software and hardware requirements, estimated for project cost and prepared proposal.

Motorola Inc. Schaumburg IL (10/00 - 6/04)

Role – Lead Engineer

Successfully completed FCC (Federal Communication Commission) mandated features (AGPS based E911, Wireless Priority Services, CALEA and Local Number Portability) as a lead engineer using federal requirements

Work on the project where the embedded digital systems, electronic components, hardware design, and digital circuit development and schematics.

Work on technical and systems requirements and developed test scenarios on Bluetooth, Ethernet, JTAG, 802.11, RS232, I2C peripherals.

Worked on various kinds of testing. Discovered defects, collected supporting data and troubleshoot defects found in lab and at customer sites. Documented, analyzed defects and provided root cause and workaround solutions

Developed high-level systems architecture to connect customer’s lab via T1 connections and LAN/WAN, to create redundancy via SS7, TCP/IP, frame relay and ISDN protocols. Verified protocol messages using protocol analyzer.

Performed regression, manual and performance testing to meet testable requirements.

Verified protocol messages (SS7, ISUP, TCAP/IP, AIN, IPv6, OSPF, RIP, IS-IS) using protocol analyzer.

Supported system releases as the subject matter expert for GSM, UMTS and CDMA features on Nortel’s Mobile Switching Center (MSC), Home Location Register (HLR) and Gateway Mobile Location Center (GMLC) as network elements in Motorola’s infrastructure.

Supported System Integration & Test Life Cycle for new development and legacy systems for commercial, industrial and government service sector by software and hardware upgrades.

Defined Ls interface protocol stack between Nortel MSC and SMLC (Serving Mobile Location Center) server to transport BSSMAP-LE and DTAP-LE messages to trigger AGPS based E911 call.

Defined LG interface protocol stack between MSC and GMLC (Gateway Mobile Locator Center) to transport MAP SLR (Mobile Application Part Send Location Report) and MAP PSL. (Mobile Application Part Perform Subscriber Location) Configured Remote Subsystem and Local Subsystem and Global translation of the SMLC and GMLC subsystems.

Supported system releases as the subject matter expert for GSM and CDMA features on Nortel’s Mobile Switching Center (MSC), Home Location Register (HLR) and Gateway Mobile Location Center (GMLC) as network elements in Motorola’s infrastructure

Discovered software defects, collected supporting data and troubleshoot defects found in lab and at customer sites. Documented and analyzed defects and provided root cause and workaround solutions.

Developed digit analysis, dedicated trunks, subsystem number, signaling point code, global title translation.

Lucent Technologies Naperville IL (05/96 – 10/00)

Role - Member of Technical Staff

Developed test plan, test case and executed test case scenarios. Diagnosed and troubleshoot defects found in lab.

Developed programming in C language for CAMEL feature.

Developed manual, regression test procedures and automated test scripts align with product requirements on company’s proprietary Executive Environment System (EES) using TCL language.

Developed several test suites for Integration and Features (ACD, CAMEL, Prepaid, postpaid, answer tone customization) testing. Responsibilities included lab setup, test plan development, new test case creation, and test case execution, discover hardware and software defects, collection of supporting data and troubleshoot defects found in lab and at customer sites.

Cycled 11 commercial sites with software updates using retrofits methods of procedure. Used BREV ODD tool and EES platform to check enhanced functionality on Lucent’s MSC.

Developed physical and logical links between BSC and MSC using SS7 protocol stacks, configure cell sites, set parameters for BTS, BSC and MSC.

Identified test call scenarios for automation and automated test cases using UNIX based systems.

Executed handover scenarios using RF attenuation, data fill in LAC/RLAC and routing digit analysis on Nortel MSC

Provided technical support to national and international customers on Lucent’s 5ESS and 4ESS switch.

Developed high-level systems design to connect customer’s lab to create redundancy

US Robotics Inc. Skokie IL (03/93 – 05/96)

Developed manual test cases for data communication products and executed those cases. Diagnosed and troubleshoot defects.

Used protocol analyzer and simulator to track data communication messages.

Developed manual test procedures and automated test scripts align with product requirements.

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