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Customer Service Administrative Assistant

Location:
Grand Rapids, MI
Posted:
February 04, 2016

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Resume:

Ayna Malloy

*** **** ** **

Grand Rapids, MI ****5

616-***-****

actd80@r.postjobfree.com

OBJECTIVE

To secure a position in a setting that would allow additional educational opportunities for personal growth and advancement.

WORK EXPERIENCE

Administrative Assistant

August 2015- Present

Andy Fran Services I Grand Rapids,

Customer service, handled daily, weekly, and monthly reports. Processed all employee identification cards along with paper work. Pre- screened all possible applicants by over the phone interviews. Also assisted with job fairs set.

Surgical Technologist

September 2013 - September 2014

Southwest Surgical Center Bryon Center, MI

Assembles appropriate supplies, drapes, instruments, equipment, and sutures for the surgerical procedure. Performs scrub duties in compliance with the principles of surgical asepsis and patient safety. Sets up and maintains sterile field and provides assistance to the operative team. On the following specialties: General, Plastics, Orthopedics, and ENT.

Independent Sales Associate

May 2011 - October 2012

Body By Vi Grand Rapids, Michigan

Trained new employees quarterly. Created new processes and systems for increasing customer service satisfaction. Managed quality communication, customer support and product representation for each client. Attended local, regional and national trade shows for product development training as needs. Generated leads for new sales through telephone and email contact with customers

Robotic Coordinator

October 2010 - December 2011

Saint Mary's Health Grand Rapids, Michigan

Responsible for the coordination of on time set up for all robotic procedures, and rapid room turn-over. Served as a key team resource, surgical team, processing team, and Inventory supply team to make sure robotic procedures are efficient and effective. Worked with a team on ways to reduce waste and improve performance in each robotic procedure. Assisted physicians with specialty items and disposable items needed for each robotic procedure.

EDUCATION

Associate Degree, Associate of Applied Science, Surgical Technologist,

August 2004 - September 2007

Baker College Allen Park, Michigan

REFERENCES

Available Upon Request



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