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Manager Testing / QA

Location:
New Delhi, DL, 110024, India
Posted:
February 04, 2016

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Resume:

ADITI CHAWLA

+919********* DOB: Sept **st, **** actd75@r.postjobfree.com in.linkedin.com/in/adchawla

In quest of career enrichment in Software Testing Management/Performance Testing Management with a leading organization of repute preferably in IT industry

Location Preference: Anywhere in India/Abroad

Profile Summary

8 years of Extensive Testing & Analysis experience in Telecom.

Currently associated with IBM India Pvt. Ltd., Gurgaon, India as Test Manager.

Certified Test Manager well versed with both Agile Scrum & V model methodologies - Extensive Skills across all aspects of SDLC & STLC.

Testing Specialties: Database Testing, BI Reporting & Analytics, APIs, Web Services, System Integration testing, Client-Server System Testing, multi-tier J2EE web platforms, Cross Browser Testing, Mobile Application Testing, Performance Testing,Regression and UAT.

Broad functional experience that includes Analyzing/Reviewing Business Requirements, Functional and Technical Specifications for Test Planning, Estimations, Execution and Report.

Managing a team of 20-25 members and performing activities such as employee development and performance management.

Results oriented team player with ability to quickly acquire new skills.

Self Starter with Excellent interpersonal,presentation & communication skills.

Well Acquainted with tools like Rational Clear Quest / Rational Clear Case / Rational Team Concert / Rational Performance Tester / Jmeter / Rational Software Architect (RSA) / SOAP UI - Web Service Testing / Aqua DataStudio, Toad / Microsoft Visual Studio / Rational Quality Manager / MS Office / Quality Centre / QTP.

Experience in quality assurance activities like Conduct of Formal Technical Review (FTR) / Enforcement of Standards / Application of Technical Methods etc.

Extensive experience in developing & driving test strategies at organization level.

Generation and Analysis of the test metrics.

Responsible for Risk Management as well as Process Improvement at Account level.

Certifications

ISTQB Fundamental

ISTQB Advance (Test Analyst)

Oracle 9i

AIX

QTP

SOA Fundamentals.

Organizational Experience

Since Oct’07 IBM India Pvt. Ltd., Gurgaon, India

Client Bharti Airtel

Designation Test Manager

Role & Responsibility:

Providing / reviewing scope, resource and time estimates for projects presented to QA for testing & analysis and ensuring implementation & availability of QA test environments

Mapping business requirements and providing customized software solutions involving finalization of test methodologies and selection of appropriate techniques.

Prepare Test Effort & Cost Estimation, Design Test Plans and Test Strategies

Create Test Scenarios, Test Cases, Scripts, Test Procedures and conduct Peer-reviews

Test Readiness Review, Test Environment and Test data maintenance

Execute Test Cases - Smoke Testing, Cycle-1, Cycle-2 Execution and Exploratory testing as well

Record test results and Report defects establishing the minimum reproducing case to Dev team

Creating quality assurance documents like traceability matrix, defect trend charts and metric reports, Risk Checklist.

Handled client engagement, Coordination among geographically distributed teams, 3rd party vendors and Support in UAT & Preparation of Manual/User help.

Strategize and Implement Performance tests on Java Based, Web Service, HTML based applications.

Monitoring the Performance Runs and Providing approvals for Evaluated Reports.

Managing complete Test Planning / Resource Interviews & Allocation / Tracking and Maintaining 100% Resource Utilization.

Carrying out various Status meetings at different levels with different stakeholders providing relevant information.

Publish Test Dashboard and produce Daily Progress Status Reports to all stake holders.

Preparing & Presenting presentations to various stakeholders.

Risk Identification and Assessment.

Professional Achievements:

Received appreciation from client as well as top level management of IBM and other leading representatives.

Received IBM Rating 1 (Top Contributor) for 5 consecutive years.

Received Manager's Choice Award IBM'2015.

Received Manager's Choice Award IBM'2014.

Received the IBM Orion Award IBM' 2012.

Received the Eminence & Excellence Award 2012.

Received the B2C CIO recognition award for the year 2011.

Received the B2C CIO recognition award for the year 2013.

Received appreciation for being part of the Tech Panel in the IBM Mega Hiring Event for the year 2010-2011.

Was involved in the Major IBM - Bharti Deliveries likes Postpaid Myplan / Prepaid Myplan / M6 Migration / Waiver Control Systems.

Played a key role in taking effective measures to enhance software engineering processes to reduce the number of faults by 90% while delivering the software

Successfully took several initiatives such as regular version management in tool to ensure that effective test documentation was in place.

Recognized for detecting bottlenecks to enhance or improve the application performance by 80%

Took several measures including regression testing/ad hoc testing to ensure that application are in line with requirements specified by clients.

Took several measures for enhancing the overall quality of the team by analyzing and keeping track of the required trainings and getting the same conducted for keeping the resources upto date with new technologies.

Please find the details of the projects undertaken in the annexure below:

Academic Details

2015 Post Graduate Diploma in Business Administration in CRM from Symbiosis Pune, secured "A" grade.

2007 Bachelor of Engineering in Computer Science from LIMAT, Faridabad, India secured first division with 74%.

2003 XII from Air Force Bal Bharti School, Lodhi Road, Delhi, India affiliated to CBSE Board with 77%.

2001 X from Air Force Bal Bharti School, Lodhi Road, Delhi, India affiliated to CBSE Board with 81%.

Extramural Engagements

LIMAT, Faridabad, India

Worked as Dance Head and Achieved success by managing simultaneous events for the college fests.

Was part of the College Dance Group and won many competition in various fests.

IBM India- Bharti Airtel, Gurgaon

Organized & Managed a week long, Cultural Event in IBM, first of its kind at a client location.

Actively participated in the organizing committee and conducted events such as treasure hunt, Singing and Dancing competitions, Dumb Charades etc. as a part of Xpressions Mania

Also received appreciation for the initiative from higher management

An Integral part of the IBM Employee Engagement Committee.

Managed the IBM Portfolio Level Events.

Extramural Achievements

2nd, in group dance in Inter College Competition held at KIIT Gurgaon in 2005.

2nd, in group dance in Inter College Competition held at CITM Faridabad in 2005.

2nd, in group dance in Inter College Competition help at APEEJAY Gurgaon in 2005.

Personal Details

Interests : Dancing, Playing Badminton, Aerobics

Languages Known : English & Hindi

Annexure

National MNP - Airtel Launch

Key Result Areas:

Completed Functional Testing from quality perspective.

oThe National MNP project as Test Manager.

oTesting phase after which a successful UAT was offered and Airtel’s National MNP was launched successfully.

It was a very critical business delivery and the existing protocols were not sufficient, hence, derived and implemented a new test strategy to meet the deadline.

Usage of tools such as Aqua Data Studio & Soap UI for Functional Testing.

Followed Agile methodology to maintain flexibility & continuously incorporate changes as and when required.

Monitored the complete SIT & UAT throughout the lifecycle.

Received Client Appreciation.

Xiaomi

Key Result Areas:

Completed Functional as well as Performance Testing:

oThe Prepaid Xiaomi project as Test Manager.

oTesting phase after which a successful UAT was offered and Xiaomi was launched successfully.

Implemented the Test Approach for a project of one of its kinds, launch of Xiaomi in India in association with Airtel, meeting Stringent Timelines, Complex Architecture & Direct Customer Interaction.

Usage of tools such as Aqua Data Studio & Soap UI for Functional Testing.

Followed Agile methodology to maintain flexibility & continuously incorporate changes as and when required.

Strategized the Performance Testing catering WEB and Mobile channels using Rational Performance Tester.

Monitored the complete SIT as well as Performance Testing throughout the lifecycle.

Received Client Appreciation.

myPlan – Prepaid

Key Result Areas:

Completed Functional as well as Performance Testing:

oThe Prepaid myPlan project as Test Manager.

oTesting phase after which a successful UAT was offered and Airtel’s myPlan was launched successfully

Implemented the Test Approach catering testing of the various channels like WEB / USSD / WAP web as well as intensive database & backend web service testing.

Usage of tools such as Aqua Data Studio & Soap UI for Functional Testing.

Followed Agile methodology to maintain flexibility & continuously incorporate changes as and when required.

Strategized the Performance Testing catering USSD channel and backend web services using Rational Performance Tester & Jmeter respectively.

Monitored the complete SIT as well as Performance Testing throughout the lifecycle.

Provided Post Production support as well.

Received Client Appreciation.

PCI DSS

Key Result Areas:

Completed Functional as well as Performance Testing:

oThe PCI DSS project as Test Manager.

oIt was related to solution change for online payment and recharge

application which is used for payments authorization of all the airtel online transactions.

Implemented the Test Approach catering testing of Functional Requirements on various browsers including browser compatibility testing.

Usage of tools such as Aqua Data Studio for Functional Testing.

Followed Agile methodology to maintain flexibility & continuously incorporate changes as and when required.

Strategized the Performance Testing catering various WEB transactions using Rational Performance Tester.

Monitored the complete SIT as well as Performance Testing throughout the lifecycle.

HFI

Key Result Areas:

Completed Functional as well as Performance Testing:

oThe HFI project as Test Manager.

oIt was the complete revamp of airtel.in site.

Implemented the Test Approach catering testing of backend REST services (Postpaid / Prepaid / DTH) as well as airtel.in WEB interface testing on various browsers covering browser compatibility.

Usage of tools such as Aqua Data Studio & REST Tool for Functional Testing.

Followed Agile methodology to maintain flexibility & continuously incorporate changes as and when required.

Strategized the Performance Testing catering various WEB interfaces using Rational Performance Tester.

Monitored the complete SIT as well as Performance Testing throughout the lifecycle.

Received client appreciation.

Airtel Myplan Postpaid

Key Result Areas:

Completed Functional Testing of Airtel’s myPlan project as a Test Lead.

Started the project from requirement gathering and understanding phase till the UAT closure and Go-Live stage.

Provided customers a specific postpaid mobile bill plan so as to enable the customer to freely tailor their own bill plan.

Lead testing related to CRM applications, online and selfcare web based applications; Integrating with process related to new customer acquisitions etc.

Followed Agile methodology to maintain flexibility & continuously incorporate changes as and when required.

Supported team in intensive adhoc/exploratory testing.

Provided Post Production support as well.

Received Client Appreciation.

M6 Upgrade

Key Result Areas:

Completed Functional Testing as a Test Lead.

Started the project from requirement gathering and understanding phase till the UAT closure and Go-Live stage.

Strategized testing of a standalone application Metasolve used for provisioning followed by complete end to end integrated testing initiating from channels till provisioning on network elements.

Followed Agile methodology to maintain flexibility & continuously incorporate changes as and when required.

Received Client Appreciation.

My Airtel Mobile Application

Key Result Areas:

Completed Functional Testing as a Test Lead.

Strategized testing of different Airtel Mobile Applications like My Airtel app on different handsets.

Lead testing which included functional as well as UI aspects.

Followed V model.

Service Delivery Platform

Key Result Areas:

Lead a team of 7 resources.

Planned & Implemented a new test strategy for testing this huge "Service Delivery Platform" domain.

Scope was to test various applications like Multi Media / Ad Platform / Airtel Site / enterprise App Store / Hello Tunes etc.

WEB as well as WAP testing including Functional / UI / Usability aspects.

Used Simulators like Blackberry emulator etc & WEB Browser Plug ins & various handsets.

Mobile Number Portability

Key Result Areas:

Completed Functional Testing as a Test Lead.

Lead testing Web-Services using Rational Software Architect (RSA).

Client-Server Testing.

XML testing for portability across Telecom Operators.

Followed V model.

Number Management System Prepaid

Key Result Areas:

Completed Functional Testing as a Senior Test Analyst.

Tested Web APIs

Extensive hands on DML and DDL using Query logic.

Followed V model.

Blackberry on Prepaid

Key Result Areas:

Completed Functional Testing as a Senior Test Analyst.

Tested PSOBIT provisioning at IN, APN provisioning at HLR and Black Berry provisioning at RIM servers

Extensive Report Testing.

Followed V model.

Virtualization ( Service-Provisioning/De-Provisioning)

Key Result Areas:

Completed Functional Testing as a Senior Test Analyst.

Testing on SOA framework for telecom customers.

SOAP-UI tool for Web-Services Testing.

Multiple platforms testing for IE6, 7, 8, Mozilla .

Integration Test of pre-paid/post-paid/ DTH/ABTS systems.

Intensive Database Testing of queries and commands being fired to the Network Elements using blackbox testing techniques

Followed V model.



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