Raymond Wroblewski *** Thornberry Dr. Pittsburgh, PA 15235

412-***-**** (Home) 412-***-**** (Cell)

actd0o@r.postjobfree.com

Professional Experience

Training Specialists, GP Strategies Pittsburgh, PA 03/13-12/2015 Profile/summary:

- Provide new hire and existing employee training in the Cigna Home Delivery Pharmacy and Retail Department. Maintaining and assisting with development of electronic education material. Coordinate all aspects of the training process, including developing training material, delivery, student testing, and competency.

- Skills/abilities:

- Successfully trained in the following systems: Argus, RxClaim, Microsoft OneNote, Microsoft Outlook, One View, Valor, Convey, Brio, MailRx.

- For my work with training the trainer I received the GP Strategies Values in Practice (VIP) Demonstrating Teamwork award.

- Assisting with Cigna educational department share point site for posting, and review material.

- Creating, assigning, and grading competency tests. Director, Newport Business Institute Lower Burrell, PA 8/05-3/13 Profile/summary:

Seven years’ of extensive experience in management and administration of NBI.

- Successfully submitted and won approval of the Business Information Technology Program with the PA Department of Education.

- Successfully completed federal compliance visit from ACICS in 2008 and all PA Department of Education compliance visits with no citations from 2005-2012.

- Created and completed the goals of greater than fifty percent of our programs submitted and approved by the PA Department of Education and ACICS for online compliance within two years.

- Designed, developed and promoted the curriculum for fifteen online classes for the Leaning Management System (LMS) to complete several degree programs.

- Provided scholarship, admission, and curriculum leadership by becoming a trusted advisor, while nurturing an environment which allows creative and professionals to flourish.

- Skills/abilities:

- Proficient in managing staff, instructors, students, schedules, curriculum, and day to day operations of NBI.

- Exceptional listener and communicator who effectively conveys information verbally and in writing.

- Qualified information technology instructor and consultant with extensive software proficiency covering a wide variety of applications.

- Innovative problem solver who generates workable solutions with students, staff and instructors to resolve complaints.

- Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.

Instructor, Newport Business Institute Lower Burrell, PA 5/02-08/05 Profile/summary:

- Developed unique lesson and study guides to assist the comprehensive lecture material by students.

- Excellent facilitation, teaching, presentation, written and listening skills.

- Ability to provide real-world examples, applications and methods.

- Expertise in Educational Design: Create and enhance optimal learning environment, relate content effectively to all audiences

- Five years’ experience with online and hybrid training technologies.

- Seven years’ experience with (LMS) Learning Management Systems. Areas of Instruction:

- Java, C++, Visual Basic (VB.net) programming, Unix Basics and Shell programming

- Microsoft Office Suite: (XP, Vista, 2007, 2010), Dreamweaver, SQL, HTML

- e-Commerce

- Certified iCarnegie Instructor for Java and VB.net. Corporate Instructor, Professional Technical Services Pittsburgh, PA 2/99–5/02 Profile/summary:

- Provide technical instruction and consulting in the corporate environment.

- Developed teaching manuals, technical documentation, and classroom syllabus design. Areas of Instruction:

- Unix Operating Systems, (Sun Solaris, HP). Vi Editor, Shell Programming

- Basic and Advanced COBOL

- Introduction to and Advanced Job Control Language (JCL)

- TSO/E and ISPF, TCP/IP

- Introduction to OS/390

- VSAM, Java, and Visual Basic Programming

Software Engineer, Innovative-Systems Pittsburgh, PA 3/96–2/99 Profile/summary:

- Provided software maintenance and development for the Innovation-Systems products

- Responsibilities included development, support and testing Areas of Expertise:

- Support for Year 2000 (Y2K) on the IBM S/390, HP UNIX, Sun Solaris, and Windows/NT

- All programming was done in Assembler, COBOL, and C++ Support Analysis, LEGENT Corporation Pittsburgh, PA 9/95-3/96 Profile/summary:

- Technical Support for the largest selling SNA file transfer product on the market, XCOM

- Responsibilities included first and second level support for XCOM/VSE. Areas of Expertise:

- Provided installation, configuration, and customization of product

- Responsible for debugging, telephone and sales support Technical Support, BlueLine Software, Inc. Pittsburgh, PA 2/90-9/95 Profile/summary:

- Disk Space Manager and SOURCEBANK product administrator

- Provided support for five BlueLine products

Areas of Expertise:

- Provided installation and customization of products

- Responsible for debugging, telephone and sales support Management System Software, Westinghouse Electric Corporation, Pittsburgh, PA 1/84-2/90 Profile/Summary:

- Responsible for providing customer and sales support, product installation, and customization

- Responsible for debugging and sales training in twelve VSE System software products Education

Master’s in Information Science from the University of Pittsburgh. Bachelor’s in Psychology from the University of Pittsburgh. References Available upon request

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