Naveen Dutta

Cell: 416-***-**** actd0i@r.postjobfree.com

** ********** ********, ******** - **-L6P3W9

Area Manager

Summary

Diversified sales experience with an extensive background as a tactical leader and skillful manager.

Experienced in leading, coaching, managing and developing sales team while delivering results and meeting KPI's and targets.

Experience with developing customer relations, customer retention, and customer service, growing existing business while signing new deals and closing business deals with new clients.

Experienced in generating profitable growth and profitable business.

Lead by example methodology.

Professional Experience

Account Manager, State Chemical, Brampton, ON

September 2014 - Current

Managing and expanding existing territory accounts

Opening new accounts at a minimum of 4 per month and thereby increasing territory revenue month by month

Meeting and exceeding targets monthly quarterly and yearly basis

Making about 40 phone calls a day

Booking about 4 new prospect appointments every day

Cold calling business

Building and expanding a pipeline of prospects and new business opportunities

Managing service and new calls time management for most productive results

Achieved all KPI's each quarter

Exceeded all Targets above 100% in both revenue and opening new accounts

Build the territory scratch up doubled the annual revenue by 200%

Winner of the Jamaica contest achieved and exceeded targets for 2015 company has rewarded a week in Jamaica.

Rookie of the month in Canada for July '15

Rookie of the month in Canada for March '15

Winner of Amazon dollars contest in Q1 '15

Expert in CFIA and cleaning chemicals

Facilities management products

Water treatment chemicals for Cooling towers Boilers and Chillers

Drain Care

Air Care

Hand Care products

Grease Traps

Waste Water BOD's control

Shop maintenance chemicals

Work with Manufacturing, Food and Restaurant, Hospitals, Schools, Municipality, Automobile etc from small medium to large accounts.

Area Manager, G&K Services, Brampton - ON

Sep 2011 - July 2014

A leader in the uniform rental and facility services for more than 100 years, G&K Services is committed to enhancing your company's image and safety. G&K is a uniform rental company with products and services for various industries food, transportation, production facilities, printing etc.

Secure and grow business of approximately $6 million annually.

Growing business via new clients and finding growth opportunities within existing customer base. Achieved 110 % of Target in the first year and 113% in the second fiscal year.

Won sales contest IGROW last quarter wherein grew the rental business by 5.5% which is $3000.00 in weekly rental.

Customer retention, weekly business reviews with customers, reducing exposure by resigning clients. Exposure rates as low to 7- 10 %.

Manage and coach 8 RSR (sales rep).

Successfully completed management and leadership training courses offered by the company.

Continually delivering on all KPM's (key performance metrics) which includes metrics from customer audits, sales growth, and score based on customer reviews.

Experience in resolving customer issues which reflects in the low exposure rate.

Business Advisor/Sales Manager, Starz Canada, Mississauga - ON

Jan 2010 - Sep 2011

Starz Canada helps its customers start business in coffee vending machines.

Bringing in new business vendors and expanding business throughout Canada

Introduced and lead trade shows in various cities in Canada in GTA, Calgary Edmonton, Montreal and Ottawa etc.

Sold maximum number of units (around 30) in Calgary trade show which is 50% of total sales.

Expanded, Managed and developed sales team of 9 sales consultant and 1 location manager.

Delivering Business presentations on Starz products to clients

Conducting interviews with clients to close them for becoming Starz business vendors

Creating new strategies to expand business and analyze sales data

Prepare bi weekly and monthly sales report and forecasting sales and business

Business Development Manager, Wireless Ambitions-Moline-Il-USA

March 2009 - Jan 2010.

Wireless Ambitions is an independent exclusive Verizon wireless dealer with stores in Iowa, Illinois and New Jersey.

This was an entrepreneurial venture where I had the opportunity to open and run the business from the very beginning. This venture required all my skills including Management and Engineering.

In Total expanding the business from 1 store to 7 stores, finalizing the locations their leases and set up retail operations as per Verizon Wireless standards in all 7 stores.

Taking the annual revenue to 1.8 million dollars.

Managed a sales team of 18 sales rep within 7 stores.

Excellent knowledge of working with software's like EROES (Verizon's indirect channel web application), work wireless POS application, CRM tool.

Recent achievement - Opened a store location in New Jersey - (Summit) in the last three months and made it operational with huge profits. Link<http://summit.patch.com/articles/back-in-town-verizon-wireless>

Experience in B2B Sales, Point of system sales, giving presentations to groups of people and selling to them.

Excellent knowledge of indirect business channel and understanding parameters involved in businesses from both client and owner end perspectives.

Maintained technical knowledge through participation at company sponsored training programs as well as self-directed learning via trade journals, online training and other learning resources.

Pre sale - Security Engineer, Ollivier Corporation Los Angeles, CA

Aug 07 - Jan 09

Ollivier Corp is a security integration company in southern California, they develop design and install state of the art security systems for commercial.

Experienced Security Engineer Manager administering the operations, and engineering designs in the company. Has designed hundreds of systems for various commercial purposes including factories, warehouses, hospitals, airports, municipality etc.

Experience selling and recommending security systems to new and existing customers.

Successful experience in business analysis, process and productivity improvement and workflow design.

Expertise in developing Proposals for client jobs, estimating the equipment list for jobs and meeting with the clients to understand their job requirements. Independently designed systems of upto $700K.

Skilled in engineering design projects for access controls, surveillance systems and the integration between the two.

Supervisory experience in Project Management at client job sites. Experience in working with Lenel, HID, Axis, Pelco, IR-Schlage electronics, Aiphone, Firetide-wireless, Channel Vision and many other line of products related to security systems.

Converted functional diagrams from sales personnel into technical diagrams depicting wiring requirements, security nodes, and attributes of prototype and product material lists. Provided first-line technical support for customers and field technicians.

After sale management experience included preparing client access control lists and rights schedules, created equipment and parts lists, assisted in purchasing security equipment and supplies using Company procedures and forms.

Assisted with installation of controllers, servers, hard drives, cameras, recorders and card readers. Trained customer administrators using materials supplied by the Company and the manufacturers.

Maintained technical knowledge through participation at company sponsored training programs as well as self-directed learning via trade journals, online training and other learning resources.

Regional Manager, Prime Wireless Inc. Agent for Verizon Wireless Illinois/Iowa

June 2006 to July 2007

Total operational responsibility for the region including executing all marketing, sales support, administrative, and systems programs. Implemented and managed change to Company programs, policies, and standards.

Increased revenue by 175% collectively for all the stores under my supervision.

Analyzed the opportunity and the market and as a result orchestrated opening of 3 new stores in the region.

Maintained the No. 1 position for over a year in terms of sales for the main store.

Performed Personnel management of management and hourly team members. Established staffing strategy, interview, and finalized management hiring decisions. Conducted management performance appraisals, counseling sessions, disciplinary actions, and where necessary terminated unsatisfactory performers.

Developed new business plan and strategies for business growth.

Created new opportunities for the company to expand the business by performing market research and analysis.

Identified, implemented, and monitored best practices.

Research Assistant, St. Ambrose University, Davenport, Iowa Aug 2005 to May 2006

Assisted Professors with preparation and processing of research data.

Organized and maintained study files, coordinating mass mailings, completing data entry, ordering, tracking and maintaining study supplies and other duties as assigned. Assisted College of Business Staff with their work and projects

Educational Skills

MBA, St. Ambrose University, McLaughlin School of Business, Davenport-IA (USA) 2007

Certified Post Graduation in Wireless Telecommunication, Humber College, Toronto, Canada, 2005

B.S., Electrical Engineering, University of Nagpur, India, 2001

Technical Skills

Experience in EROES web tool, work wireless POS systems, CRM tool, QuickBasic programming language and QuickBooks Online.

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