Akhona Brunette Malinga

Email: actcz0@r.postjobfree.com

Cellphone: 072*******

Objective

To be part of the team at an organization where my exceptional skills will be used and the rigorous responsibilities that comes with the job will instigate me to perform better.

Career Summary

Company: African Bank

Position: Legal Collections Officer (March 2006 – June 2011)

Duties

Consecutive achievement of 100% worked accounts.

Handling legal queries for clients whose accounts have been handed over to the legal department.

Monthly target reached as per requirement.

Managing legal queries and branch queries.

Negotiating for lower payments with clients who can no longer afford contractual requirements.

Company: African Bank

Position: Administration Officer (June 2011 – May 2014)

Duties

Successfully supervised and assisted sales personnel in the company to achieve their given target.

Voluntarily provided practical training to by branch managers and consultants on collections, which saved the company costs of hiring a trainer.

Managing and monitoring regional collections and ensuring competence.

Compiling weekly stats relating to sales consultants activities.

Faxing and emailing correspondence to clients and companies.

Taking minutes in meetings.

Company: African Bank

Position: Branch Manager (May 2014 – August 2015)

Duties

Handling manager review within the turnaround times

Training managers on Collections

Batching all disbursed loan applications

Securing existing and potential customers

Improve client retention rate

Proven ability to maintain a well disciplined and highly motivated staff

Doing presentations to external companies

Company: Meando Trading CC

Position: Sales Consultant (oxygen Therapist) (January 2016 till present)

Duties

Physical visitation to customers

Presenting equipment provided by the company

Selling health equipment to customers

Working on referrals

Skill sets

Strong analytical and problem solving skills

Thorough business knowledge

Result oriented and flexible

Effective communication and interpersonal skills

Goal oriented

Demonstrated proficiencies in composing written communications

Excellent interpersonal skills to behave in the best possible way

Time management skills

Personal traits

Ability to work hard and smart

Warm, friendly and engaging personality

Outstanding loyalty and commitment to the company

Pro-active with a sense of urgency

Extracurricular

Captain of the netball team

Lead in various inter school debate competition

Active gym and karate participant

Certificates on training provided

Client Service Provided (2007 & 2008)

Credit cards (2007 & 2008)

CS workflow system (2007)

Debit Order and MOSS (2008)

Employment Confirmation (2007)

Excel (2008)

National Credit Act (2007)

Academic Qualifications

Wedela Technical High School (completed in 2003)

Banking Services Advice NQF Level 5 (completed in 2006)

Bachelor of Business Administration NQF Level 7 (currently studying)

Personal Details

Age: 30

ID number: 851***-****-** 2

Date of Birth: 11 October 1985

Home Language: Zulu

Other Languages: English, Xhosa, Tswana, Afrikaans

Address: 1231 Okavango street, Wedela, Carletonville, 2499

Religion: Christian

Drivers license: Code 8

Own car: Yes

Cellphone: 072*******

References

Rani Naidoo

Collections supervisor

073*******

Rita Fusternburg

Legal Collections Supervisor

082*******

Jackson Gumula

Branch Manager

060*******

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