Customer Service Representative
Resume:
Shirley Brown shirleymbrown****@yahoo
843-***-**** 139Alexander Street
843-***-**** Charleston, SC 29403
Objective: Administrative
Work Experience
Reading Tutor 06/2012-06/2013
** ******* **reet S: Clara Hinson
Charleston, SC 29401 P: 843-***-**** May contact
30 hrs. /week $15,360.00
Duties: As a Reading Tutor I trained Kindergarten and first grade students with a prescribed Charleston County School District Curriculum, so that each student would be able to read on their grade level or higher. This training included evaluating each student to assess their needs, then assisting them to meet their reading level or above. I also did extensive data entry with Project Hero as well Charleston County School District, and communicated with teachers ensuring that the academic needs of each student were met.
Administrative Specialist 06/2005-02/2011
Experience Works S: Shelia Earps
1930 Hannah Rd P: 843-***-**** May contact
Charleston, SC 29406 20 hrs. /week, $17,000.00
Duties: As an Administrative Specialist, I preformed clerical duties for various non-profit organization. As a receptionist, I greeted and directed clients, typed reports and letters, edited and created advertising flyers, maintained a calendar, set appointments, answered phones, took messages, and recorded notes.
Varying hrs./$22,000.00Substitute Teacher:
Charleston County School District 09/1988-09/2005
75 Calhoun Street S: Bill Briggman
Charleston, SC 29401 P: 843-***-**** may contact
40 hrs. week./$22,000.00
Duties: As a Sub-teacher, I instructed and trained students in a well-managed classroom using the Charleston County School District Curriculum. I enforced school district policies and counseled both student and parents. I also administered test, typed, filed, and entered data, served on several advisory boards, chaired planning meetings for community outreach and listened carefully to resolve conflict.
Volunteer Coordinator
Ebenezer AME Church 09/00-10/2001
44 Nassau Street S: Tarsha Moseley
Charleston, SC 29403 P: 843-***-**** May contact
35 hrs./week/volunteer
Duties: As a volunteer coordinator, of Ebenezer AME Church, Senior Day Center, I recruited, trained and managed volunteers on their duties and responsibilities in assisting clients with various needs throughout the center. I scheduled assignments and maintained records, greeted caregivers, and informed them of resources and organizations that could aide them in the caregiving process, scheduled and facilitated support groups in the facility as well as outside of the facility.
Customer Service Representative
U S Census Bureau 02/2000-09/2000
Eastbay Street S: Margaret Cochran
Charleston, SC 29401 P: 843-***-**** May contact
40 hrs. /week, $16,500.00
Duties: As a CSR for the US Census Bureau, greeted clients, processed, edited and examined enumerated applications. I verified by phone household by phone; listened to resolve conflicts. This assignment ended when the county of Charleston was totally enumerated.
Documentation Specialist 10/1972-12/1999
US Army/USAR
Duties: As a soldier in the US Army as well as the US Army Reserves; as an Active Duty Soldier, my primary duties were those of and Administrative Assistant in various offices: DISCOM, HQ and Administration. Some of my responsibilities were: Receptionist, greeting quest, civilian as well as military, secure a Secret Clarence due to the sensitivity of information handled. These responsibilities extended to the USA as well as Europe. As an Army Reservist in a School Unit, my clerical responsibilities continued and transferred to a Transportation Unit until and opening came in the documentation Platoon. In the Platoon, I worked as a Documentation Specialist, then moved on to become a documentation Supervisor of a squad of eight people. As a documentation Supervisor, I regained clerical responsibilities but on rail, air, land, and sea. This documentation included all cargo that was transported by any of the means listed above; this continued until my retirement in 1999.
Education
08/1980-6/1982, Associates of Arts. GPA, 3.0, Trident Technical College, Charleston, SC 29406
O5/1996-06/1998, BS, WED, Southern Illinois University, GPA 3.0, Carbondale, Ill.
03/2006-09/2006, Clinical Pastoral Education, 1 unit, Roper Saint Francis Hospital, Chas, SC
01/2007-11/2008, Cummings Theological Seminary. Summerville, SC
Job Related Training
04/73, Clerk Typist, USA, Ft. Dix New Jersey
01/2015, Client Service Professional, H & R Block, Charleston, SC
Honor and awards
06/75, National Service Medal, US Army
03/03, Palmetto Lowcountry Behavior Health
I certify that I can type 40 Words per minute and that t information within this resume accurate.
Reference Page
Clara Hinson
75 Calhoun Street
Charleston, SC 29401
actctw@r.postjobfree.com
Supervisor
Pastor Doris Haynes
POB 22602
Charleston, SC 29413
actctw@r.postjobfree.com
Co-Worker
Barbara J. Mack
2126 Courtland Ave
Charleston, SC 29405
actctw@r.postjobfree.com
Friend
Contact this candidate