*** ****** ***, *** **

Brooklyn, NY *****

917-***-****

actcsu@r.postjobfree.com

DONALD JEAN-PIERRE

OBJECTIVE Qualified candidate seeks position with a progressive and striving company where my strong people skills, valuable customer service experience and dedicated work ethic will be valued as a team member and a growth asset to the organization. SKILLS & ABILITIES I am a young, energetic and eager professional with superb communication skills, and an accomplished background in customer service, leadership, problem solving and crisis management. I maintain current valued skills in the following customer service areas:

● Bilingual (English, Spanish, French and Creole)

● Highly proficient in all Microsoft programs.

● Excellent communication and interpersonal customer service background EXPERIENCE FJC SECURITY SERVICES INC - NEW YORK, NY March 2013 – Present

Security Guard

As a Security Guard it was my duty to ensure the safety and manage the daily needs of the elderly that were present in the shelter. Assisting them do their daily chores while still managing their safety was my main duty. In the years working for this company I also worked as a Front Desk Clerk. As a clerk it was my responsibility to check guests in and out, answer any questions as well as the phones, while greeting in visitors as well as residents with great customer service.

Garry Monfiston M.D - Forest Hills, NY

July 2010 – March 2013

Office Assistant

While working at this facility I was responsible for many different things being able to multitask was key at this office. Some of my duties involved triaging patients, answering phone calls, scheduling appointments, collecting payments, updating patients charts, receive and send out any faxes. Also being able to communicate between the doctor and the patients was very important here as well. WOODHULL HOSPITAL - BROOKLYN, NY

JUNE 2010 – JULY 2010

Volunteer

As a volunteer I was trained on numerous front and back office duties, including: obtaining vital signs, triaging patients, obtaining, as well as answering the customer service, scheduling, retrieving, and patient check-in. Donald Jean-Pierre

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EDUCATION HIGH SCHOOL DIPLOMA, S HEEPSHEAD BAY HIGH SCHOOL GRADUATED WITH AN ABOVE AVERAGE GPA IN A COLLEGE PREPARATORY CURRICULUM. REFERENCES Available upon request.

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