DERQUAN J. REED

**** ***** ***, **********; KY **211

P# 502-***-****

C# 502-***-****

actcsg@r.postjobfree.com

Summary

To provide a dedicated and motivated individual who possess a

commitment to excellence.

QUALIFICATIONS

General

Proficient customer service skills.

Highly motivated self-starter.

Proficient in Microsoft Office Suite.

6 years of experience in customer relations.

Excellent time management skills.

Well Mannered.

Problem solving skills.

Technical

General Networking and networking protocols

Intermediate knowledge of DNS protocols

Routers and switches

IP configuration and addressing

Computer hardware assembly and repair

Windows and Linux operating systems

Medical terminology and protocols

Phlebotomy

Other general nursing practices and procedures

TDR (Trailer Dock and Release)

EXPERIENCE

Mar 15-Jan Record Center specialist (temp)-Iron Mountain (Core Staff)

16 one of about 10+ temps to be considered for full time employment.

Consistently hit production Numbers.

Quicky learned and performed new procedures and jobs to include those

not entailed in job description.

Mar 14-Dec Stow/ Pick/ Receive/Trans-ship, A mazon.com

14 Consistently hit rates in multiple departments, receiving 50+ consecutive

(temp integrity positive reviews.

Staffing) Trained numerous individuals in the Trans-ship process after 1 day of

Dec 13-Mar training

14 Consistently one of the top stow individuals

Top 3 in receive on second day w/ no errors

Jun 08 –Jul Shift Leader, Blockbuster L LC.

11 Promoted to shift lead after 2 Months w/ company

Assisted in training of new Shift Leads while undergoing training myself.

(was still considered a CSR)

Consistently hit sales goals as individual as well as shift when in charge

Provide excellent customer service above what was requested

Excellent Rapport w/ customers and employees

May 06 – Sterile Processing Tech (OR), Jewish Hospital

Aug 07 Successfully able to operate independently w/o supervision after

accelerated training period

Performed duties of 3-5 individuals, independently during weekend shift

w only slightly decreased workload.

Feb 04-Jul 05 Cheyenne Mtn Care Center. Colorado Springs, Co. Psych Ward

Night Charge Nurse

Supervise ward (patients and staff)

Provide any medical attention necessary.

Maintain proper documentation of activities and occurrences..

Maintain ward security and cleanliness.

July 00-July 04 United States Armey 10th Combat Support Hosp. Fort Carson, CO

Licensed Practical Nurse/ E4

Insure accountablity of all equipment

Provide leadership and conseling to lower enlisted

Deployment and set up of 280 bed feild hospital

General soldiering task

EDUCATION

Feb 07- Dec Associate of Applied Science, Computer Information Systems, I TT Tech

09 GPA: 3.50, Graduated w/ Honors

Jul 00- Feb 02 Certificate of Nursing, A rmy School of Nursing

Licensed Practical Nurse (not current) / Combat Medic

Contact this candidate