Louisa New
*** **** **** ** *******, CA *****
209-***-**** actcr2@r.postjobfree.com
OBJECTIVE
To obtain a Dental Office Manager/Insurance Coordinator, position where I can utilize my 24 yrs. of Experience in a the Dental Field, to work in a good, professional office, to help create a good atmosphere, and help create a great team
PROFILE
Work in Dental Field for 24yrs
I have successfully improved patient satisfaction, and employee retention, help build positive patient relations
I have managed and overseen incoming calls, scheduled appointments and collected co-payments for Dental Practice,McHenry Village Dental Services,Dr John Wanzo,Standard Dental,Dr Don Nuefeld D.D.S &Ron Nuefeld D.D.S.,Family Dental Practice Dr Fernaando Marchetti
D.D.S. Managed a staff of 4-10
Trained staff in all areas of services, I trained new hires, hired and fired employees
Managed and oversee the staffs responsible for all aspects of customer service
Handled all accounts receivables, handled all billing. and posted all CDT codes,financial arrangements
SKILLS
• Bilingual English and Spanish
• Insurance eligibility and billing
• Active Listening :Giving full attention to what other people are saying,
• Judgment and Decision Making -Considering cost and benefits of potential actions to choose the most appropriate one
• Computer Knowledge,Soft Dent,Work excel, 10 key, peg board, accounting
EXPERIENCE
McHenry Village Dental Services
Modesto, Ca
03/06/2006 to 04/08/2014
Office Manager /Insurance Biller
Standiford Dental
Modesto, Ca
01/03/2002 to 03/01/2006
Dental Insurance Biller
Dr Don Nufeld D.D.S.
Turlock, Ca
01/01/2000 to 01/03/2002
Office Manager
Dr John Wanzo D.D.S.
Modesto, Ca
01/01/1997 to 01/01/2000
Insurance Billing
Family Dental Practice
Modesto, Ca
01/01/89 to 01/01/1997
Dental Receptionist /Billing
EDUCATION
Medical Receptionist Transcriber
Maric College
Modesto, Ca
1987
Diploma
Beyer High
Modesto, Ca
1983
COMMUNITY SERVICE
• Chaplain