KWAKU AKOI

actcnx@r.postjobfree.com

860-***-****

Memphis, TN

PROFESSIONAL GOALS

I am an entrepreneur passionate about the role of technology in bringing large-scale accelerated growth in business operations and human capital development. I co-founded JooMah, a tech startup dedicated to helping African businesses hire smarter, while simultaneously gathering and analysing data on labour market dynamics across the continent. I graduated from Wesleyan University with a Bachelor of Arts in Economics and French Studies, and I have experience in software design, business development, ERP deployment and financial modeling. I am interested in positions in management and human capital development and my goal is to lead teams that deliver tremendous value to businesses and societies and make the world a better place.

SKILLS

Entrepreneurship

Market Research

I.T Management

Business Development

Team Coordination

Networking

Project Management

Business Growth

Financial Modeling

WORK EXPERIENCE

JooMah 06 / 2013 – 12/ 2015

Co-Founder

JooMah is a cloud-based applicant tracking system built for Sub-Saharan Africa

Led the firm from ideation to product development and launch of its web platform, mobile apps and SMS integration.

Hired team of software development and oversaw product development through SDLC.

Coordinated teams across time zones to achieve growth targets.

Oversaw team development, employee recruitment and compensation.

Raised startup capital from seed investors.

Developed and maintained crucial client relationships.

Reviewed financial models and projections.

Conducted extensive market research and growth analysis.

Instructional Media Services (Wesleyan University) 10 / 2010 – 05 / 2014

Student General Manager 03 / 2013 – 05 / 2014

A sub-division of the university’s IT department in charge of classroom technologies in Middletown, CT

Supervised a team of 75 student technicians and 15 student managers responsible for upgrading and maintaining classroom technologies

Oversaw a six-figure student labour budget and payroll approvals.

Oversaw employee recruitment and training.

Reorganized management to improve efficiency and worker productivity.

Supervised creation of a digital training program to improve technician retention and reduce turnover by 50%.

Successfully negotiated pay raise for student employees

Increased percentage of female managers from 6% to 42%

Assistant General Manager 12 / 2012 – 03 / 2013

Implemented better hiring practices to optimize training programs.

Assisted outgoing General Manager in day-to-day running of operations.

Cleaned up payroll approval process to reduce redundancy.

Computer Lab Manager 10 / 2011 – 12 / 2012

Expanded mandate of technicians to provide better service delivery to faculty and students.

Reduced work order wait times by re-organizing work distribution among technicians.

Slashed ticket wait times in half by implementing smarter ticketing system for problem resolution.

AV Technician 10 / 2010 – 10 / 2011

Provided AV technical support to faculty in classrooms.

Provided desktop technical support to students and staff.

Assisted in the installation of AV teaching stations, projectors, printers and desktop computers.

Dannex Limited 06 / 2012 – 08 / 2012

A leading pharmaceutical manufacturer in Accra, Ghana

I.T Consultant (Internship)

Assisted in the deployment of Microsoft SharePoint and Dynamics Nav.

Enhanced communication and productivity by training staff to use SharePoint

Positively impacted firm’s bottom line by consulting on optimized strategies for ERP deployment and use.

Accelerated the resolution of computer hardware and network problems by providing troubleshooting support to the I.T Manager

VOLUNTEER EXPERIENCE

Web Developer (Enza Academy – www.enzaacademy.org) 10/ 2015 – Present

A non-profit dedicated to giving low opportunity students of color better access to employment opportunities in technology.

Redesigned the web site on WordPress with some modification to PHP files.

Web Developer (Rapha Physio Care – www.raphaphysiocare.com) 12 / 2015 – Present

An upstart physiotherapy practice in Accra, Ghana

Designed and developed responsive web and mobile interface using Bootstrap.

UX Designer (SankofaTech) 09 / 2015 – 12 / 2015

A non-profit focused on building great tech for Africa

Designed user interfaces for web and mobile applications (currently in development)

Web Designer (WorldWithoutHate.org) 10 / 2013 – 04 / 2014

Improved user experience by redesigning site layout and visual elements.

Modified WordPress Editor PHP files to fit client’s needs.

EDUCATION

Wesleyan University 2010 – 2014

Middletown, CT

Bachelor of Arts (B.A.), Economics and French Studies

INTERESTS

Startups, UX Design, Creative writing, French Literature, Cooking, Drawing, Painting and Soccer.

LANGUAGE

French and Ashanti Twi.

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