DEREK BENSON

CELL: 408-***-****

Email: actcnn@r.postjobfree.com

SUMMARY

Energetic Senior Credit Analyst with proven abilities in credit and collections and Oracle Collections Module. Displaying due diligence in adhering to company deadlines, goals and objectives. Goal is to manage risk per company guidelines and collect funds as quickly as possible while building strong, professional relationships with internal and external customers.

PROFESSIONAL EXPERIENCE

Benson Credit Consulting

Principal – 2008 -2011 & 2013 - 2015

•Provide offsite and onsite consulting services for Silicon Valley clients in the areas of credit, collections and cash management.

•Performed and advised companies’ the best course of action to resolve difficult issues in regards to billings, overpayments, deductions etc.

•Reconciled and collected outstanding receivables, researched short payments, and unapplied cash.

•Resolved customer disputes and billing errors within internal organizations.

•Investigated re-bills and pricing issues. Liaison between buyers and sales staff on discrepancies.

Dimmitt & Owens Financial

Credit Analyst – 2014 – 2015

•Manage a $10M collections portfolio of domestic. Coordinated with internal sales, Costumer service sales on related issues concerning accounts. Forecast cash collections, and analyze payment trends of existing customers. Assisted in cash application.

•Made collection calls, resolved disputes arising from tax, pricing, and extensive account maintenance.

•Maintain delinquency rate as low 3.5 %, while regularly staying in the range of 9 %.

•Performed credit analysis for new and existing accounts. Performed credit risk assessment and escalated issues to upper management. Searched internet for company financials.

Randstad-JDS Uniphase

Credit Analyst – 2012 – 2013

•Manage a $20M collections portfolio including domestic and foreign accounts. Coordinated with internal sales, tax,OM, legal and sales on related issues concerning accounts. Forecast cash collections, and analyze payment trends of existing customers. Assisted in cash application.

•Made collection calls, resolved disputes arising from tax, pricing, and extensive account maintenance.

•Maintain delinquency rate as low 3 %, while regularly staying in the range of 10 %.

•Performed credit analysis for new and existing accounts. Performed credit risk assessment and escalated issues to upper management. Searched internet for company financials.

Accountemps-ShoreTel, Inc. Enterprise VO IP Telephone Company

Collections Specialist –2008

•Performed daily collection calls and emails to maximize collections and minimiz write-off. Prepared and reviewed account entries against invoices and determined deduction validity. Negotiated payment plans with delinquent customers Provided ah-hoc reporting to Sr. Management. Responsible in maintaining DSO goal and in ensuring compliance with Sarbanes-Oxley requirements for department. Payment reconciliation and cash application support. Applied ACH payments to invoices.

•Responsible for reconciling CO-OP, VIP, VAR, and other marketing related deductions.

•Credit Risk Analysis, including financial statement analysis. Updated status of accounts.

NetApp (Volt Account Services)

Collections Specialist – 2006-2008

•Responsible for collections and a combined account base for Asia Pac and Latin America orders, a portfolio of approximately 30-35 million. Analyzed customer worthiness for new and existing accounts. Maintained customer files. Applied ACH payments to invoices as needed.

•Trained new finance manager, (placed in Singapore), in all aspects of Collections, Oracle, and NetApps’ proprietary accounting system, Aceva. Assisted in invoicing. Prepared account statements and credit memos. Updated accounts on daily basis of any status change.

•Submitted to management a bad debt analysis report, on a quarterly basis. Ability to work independently or within the group. A self-starter with strong communication skills.

•Worked with Field Administrators in South America and Asia Pac to facilitate payments.

•Reported to credit portfolio manager and provided assistance with the domestic collections on an as needed basis. Assisted with ad hoc projects. Retrieved back up doc’s in Oracle Database.

•Experience with month end close. Work well independently and within group.

SYMANTEC / VERITAS

Module Credit Analyst – 1999 -2006

•Managed a portfolio of 75-150 accounts with overall monthly revenue of 25 million, while displaying ability to work independently. Reviewed payment terms and approved or made recommendations.

•Reduced and maintained 61+ days past due at or below department KPI of 5% excluding credits.

•Researched billing discrepancies. Strong communication skills with attention to detail. Understanding of credit/collection operations, procedures, and reconciliation of AR activities. Idenitfiy oppropriate credit limit. Updated credit limit on an ongoing basis usually when new order exceeded limit.

•Created and distributed bi-weekly analysis of credit limits and AR balances by collector for management and team to measure and ensure SOX compliance. Served in a supervisory capacity in insuring all credit analyst updated the credit limit report. Released orders once approved.

•Reviewed credit memos and dispute resolution requests, ensuring all levels of approval obtained.

SKILL SUMMARY

Working knowledge of Oracle 11i, Excel, Expandable, Aceva,and Syspro, QAD,and Get Paid accounting systems.

•National Association of Credit Management - CBA (90-hours of accredited Accounting, Financial Analysis, and Business Law).

•Attended courses for Time Management, Business writing, and Situational Self Leadership.

•Excellent written and verbal communication skills.

•Strong customer service skills

EDUCATION

Metrix Learning certificate of completion 09/04/11

Certificate: “Basic Features of Excel 2003”

Certificate: “Basic Business Skills to Get You on the Fast Track”

Certificate: “Basic Presentation Skills: Creating a Presentation”

Certificate: “Accounting for Corporations”

Advanced Excel Certificate

Chabot College:AA Degree

C.B.A. (Credit Business Associate)

National Association of Credit Management, 2003

References available upon request

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