NICOLE DANIELLE SOWEMIMO

***** ************ ***** *******, ** 77067

actcmv@r.postjobfree.com 832-***-****

Seeking position as:

MEDICAL CLAIMS AND BILLING SPECIALIST

Entry-level medical claims and billing specialist with a background in office administration and customer service. Knowledge of:

Medical billing/coding software

Medical claim forms in and out-patient facilities

Medical ethics

Medical records management

Professional conduct (HIPAA, Joint Commission standards)

MS Office (Word/Excel/Access/Outlook)

Established good working relationships with customers/clients

Insurance authorization/verification

Meticulous office professional with proven track record of advancing employers’ goals by (1) applying organization and communication skills, (2) maintaining detailed records, (3) learning new technical skills quickly, (4) utilize my job resources (5) communicating sensitive information with tact.

RELEVANT ON-THE-JOB EXPERIENCE

Professional Communication: Assessed customer needs, quickly built relationships, suggested ideas and offered purchase suggestions. Retained customers and increased sales by learning the inventory in multiple merchandise areas and providing individualized service.

Business-based Problem-solving: Meet daily sales goals while following daily metric scale expectations, de-escalate irate customer billing and service issues with tact and courtesy while solving their issues promptly and accurately.

Computer Use/Data Entry: Used computerized systems to complete sales transactions; handled cash, processed credit cards, verify check payments, and used order systems to process payments online. Input customer information for reservations while communicating to office personal through MS outlook and printing reports.

EDUCATION

Course Graduate, Medical Claims & Billing Specialist, U.S. Career Institute- Fort Collins CO, 2015

University OF Houston Downtown. Houston TX, 2007-2008

Remington College. Houston TX, 2005-2006

Klein Forest High School. Houston TX, 2005

PROFESSIONAL EXPERIENCE

Customer Service Specialist/Sales. IQORE Call Center, Houston, TX (2013-2014)

Assembly/Warehouse. Hewett Packard, Houston, TX (2013)

Front Desk Agent/Operator. Marriot Hotel, Houston, TX (2012-2013)

Customer Service Specialist/Sales. Interactive Response Technologies, Houston, TX (2012)

Model/Impact. Abercrombie & Fitch, Houston, TX (2010-2012)

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