Elizabeth Mayeux

**** ******* ***** **** ********** Fl. • 33761

Home: 727-***-**** actck6@r.postjobfree.com

Objective: Seeking the Position of Administrative Assistant, Customer Service Rep. Insurance or Business Development Rep.

SUMMARY: Immensely talented and knowledgeable Insurance Policy Processing Clerk with more than six years experience processing applications for, changes to, reinstatement of, and cancellation of insurance policies, 4-40 and quoting knowledge.

Strengths: Focused ability to consistently accomplish objectives, attention to detail and meticulous follow-through; experience in handling sensitive and confidential matters and files. Work well in a team environment or in self-managed projects with little or no supervision. Hard-working, honest and dedicated; ability to learn new tasks quickly.

Professional Experience Roofing

Lancaster Insurance Co.

Processor

April 2015-Present

Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.

Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.

Quote new and renewal business in Personal Lines

Check computations of interest accrued, premiums due, and settlement surrender on loan values.

Correspond with insured or agent to obtain information and inform them of status or changes to application of account.

Receive computer printout of policy cancellations and obtain cancellation card from file.

Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.

Collect initial premiums, issue receipts, and compile periodic reports for management.

Mintco Financial

Administrative Assistant

2014-2015 Performance-driven. Administrative professional with over 15 years of experience in facilitating support services and office management.

Strong organizational and communication skills with the ability to independently plan and direct high-level business affairs.

Trusted advisior,liaison, and assistant.

Handled customer service and vendors.

Completed all accounting, and administrative duties.

Simon Roofing Inc.

Regional Business Development Representative

April 2013 – 2014

Developed new business and maintained relationships with key decision makers

Serve as the single point of contact manager of customer relationships

Increased business by 42% in the Tampa Bay and Orlando markets

Introduce new products and services to new and existing customers

Coordinate Networking events and volunteer on community projects

Have been recognized as top Sales and Customer Service employee on numerous occasion

Coleman Insurance Agency

June 2011 – April 2013

Insurance Policy Processor

Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.

Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met.

Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effect of changes.

Check computations of interest accrued, premiums due, and settlement surrender on loan values.

Correspond with insured or agent to obtain information and inform them of status or changes to application of account.

Receive computer printout of policy cancellations and obtain cancellation card from file.

Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.

Collect initial premiums, issue receipts, and compile periodic reports for management.

The Campbell Group

June 2003-2011

Insurance Policy Processor

Processed new insurance policies, Applications, Renewal letters and MVR’s.

Made modifications to existing policies, and claims forms.

Obtained information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records.

Updated existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

First Guaranty Financial Corp.May 1995-2003

Executive Assistant/ Office Manager

Performance-driven. Administrative professional with over 15 years of experience in facilitating support services and office management.

Strong organizational and communication skills with the ability to independently plan and direct high-level business affairs.

Trusted advisior,liaison, and assistant.

Handled human resources duties, Which included employee files, and insurance matters.

Handled customer service and vendors.

Completed all accounting, and administrative duties.

Skills/Qualifications: Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Organization, Time Management, Presentation Skills, Travel Logistics, Verbal Communication.

Education

St. Petersburg College, Computer Software Programs

Largo High School/Graduated

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