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Customer Service Manager

Location:
Birmingham, AL
Posted:
January 31, 2016

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Resume:

Professional Summary

Skills

Work History

DENNIS HILL

**** ***** *******, **********, ** 35214 • Home: 205-***-**** • Cell: 205-***-**** • actcag@r.postjobfree.com Dependable professional bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dependable team player bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dependable technician bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dedicated Operations Manager demonstrating effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations.

Effective leader

Staff training/development

Employee scheduling

Efficient multi-tasker

Project management

Customer service-oriented

Strong mechanical and electrical skills

VAV boxes and control systems

Chilled water systems knowledge

Knowledge of condensation pumps

Air handlers

Architectural and electrical drawings interpretation Motivated self-starter

Organized

Assitant Chief Building Engineer, 03/2006 to 11/2015 CBRE – 2090 Parkway Office Circle Birmingham Al. 35214 Managed the daily operation of 24/7 Data Center Trained and oversaw 17 Building Engineers in the Preventive Maintenance of Facility

Managed work for crew of Building Engineers

Maintained supplies for facility maintenance

Inspected facility related support system on a daily basis Oversaw outside vendors during projects

Logged detailed and thorough records of maintenance performed. Repaired air compressors, chillers, heating units and exhaust fans. Installed HVAC systems, building control systems, general office equipment and furniture. Served as first responder for all facility and equipment issues. Repaired and replaced plumbing parts, including fixtures and drain lines. Changed filters on all HVAC equipment.

Re-keyed facility locksets, including electromechanical locksets. Programmed and replaced CCTV systems, including cabling, cameras, DVRs and power supplies. Worked closely with equipment maintenance engineers and technicians. Monitored and maintained heating, ventilation and cooling systems. Monitored data center and life safety systems generators. Maintained and repaired boilers, chillers, air handlers, DIW, IWW, scrubbers and closed-loop systems. Ran chemical tests on systems and adjusted chemical balances as needed. Submitted work orders to the manager on duty.

Cleared clogged drains and replaced defective parts such as valves, faucets and fixtures. Completed light fabrication duties, including welding and pipefitting. Designed and constructed adaptations of component parts and standard parts. Checked, tested and replaced faulty components, circuit modules and printed circuit boards Facility Control Operator, 03/1989 to 02/2006

Alabama Power Co – 600n 18th st Birmingham Al. 35219 Education

Monitored Building Automation and Fire Alarm System 24/7 Data Center Office Building

Maintained building HVAC Systems and Fire Alarm System Installed Electric Locks and Card Access System

Maintained inventory of Security and HVAC Control Equipment Building rounds and logging

Preventive maintenance on Air Handlers,cooling towers, pumps,HVAC equipment, chilled water system, BAS System.

Building moves and remodeling, electrical, HVAC instalalation

High School Diploma: 1977

Minor High School - Jefferson Co.



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