Badhurunnisa Hameed Sultan, PMP

Email : actc9w@r.postjobfree.com Mobile : +1-434-***-****

EDUCATIONAL BACKGROUND

**** – Master of Business Administration, Hult International Business School, USA 1994 – Diploma in Computer Science, MARA Institute of Technology, Malaysia PROFESSIONAL EXPERIENCE

ASTRO (ALL ASIA BROADCAST NETWORKS) Jan 2013 - August 2015 Assistant Vice President Technology Program Management Office, Broadcast & Online Media,

• Program manager for broadcast projects that integrates with OTT, Mobile app and Web for strategic initiative of WATCH, LISTEN, READ & PLAY for Malaysia.

• Product Management and Analyst for Web, Mobile apps on IOS and Android platform.

• OTT and IPTV projects implementations for rolled out in Malaysia.

• Project Management for OTT services for South East Asia.

• SDLC and Agile methodology in implementations and deliveries. IBM (Malaysia) for IBM Canada Feb 2013 - May 2014

Senior Analyst - Telecom Expense Management

• Team lead for managing telecom expenses client for IBM Canada that includes major clients

• Major achievements in identifying discrepancies and managing dipsuputes with telco service provider on behalf of IBM Canada clients.

• Expenses recovery, billing analysis, dispute management, reporting, using Telecom billing tools. XMEDIALAB ASIA Jan – Dec 2012

General Manager, Creative Multimedia, Mobile Media, Social Media and Interactive Technologies

• Project Director of the International Creative Industry development program and event Kreative.Asia.

• Plan and implementations of Creative Industry development program management through Kreative.Asia for Master Classes, Talent management, business matching, partnerships and co- productions for Asia and beyond.

• Pitching and Funding Program management for the Creative industry players who are involved in the multimedia, Transmedia, Mobile Media.

• Collaborations and Partnerships development with regional partners for the development of Kreative.Asia.

• Global XMEDIALAB projects management for creative industry program in UK, Australia, Sweden, Switzerland.

Deloitte Consulting (South East Asia) Jan 2010 – Dec 2011 Senior Consultant, Strategy & Operations for Telecommunications Media and Technologies (TMT)

• Successfully completed the Telecommunication business transformation strategies and plan for a major telecommunications group of companies in Indonesia which consist of over 20 subsidiaries realignment, integration management and group’s business strategies and transformation.

• Developed the transformation strategies, business plan and implementation plan for Business Process Outsourcing and Contact Center Company, digital interactive publishing and directory services provider.

• Carried out market development plan and strategies for MNC to roll out Managed Services in SEA.

• Completed for media, Interactive digital media industry/sector study, analysis, maturity framework and recommendations in developing the industry to contribute to country GDP.

• Developed Go-to-market strategies for Healthcare industry in Indonesia, Healthcare Industry Analysis and structure for South East Asia, Completed eHealth strategy and framework for Indonesia.

• Market Growth strategies for healthcare implementations, Mobility solutions, cloud computing, interactive digital media industry and mobile and portal applications and contents.

• eHealth framework and transformation plan and short-medium-long term implementation plan.

• Healthcare solutions and vendors assessments for solutions architecture and technical evaluations.

• Media Development Authority of Singapore study and recommendations on Interactive Digital Media

(IDM), Industry Productivity Study, market development and plans for IDM for 2009 and 2010 study. VADS Berhad, Subsidiary of Telekom Malaysia Bhd (Malaysia) Jan 2006 – Sept 2008 Business & Product Manager for Managed Network Services – International Services

• Successfully managed international customers such as BT, AT&T, Verizon, PCCW, SingTel, REACH, TELSTRA, Macquarie Telecom, T-Systems, VSNL, HGC, Reuters and ASTRO.

• Designed and managed the physical data center.

• Business Manager for Data Center Services and Managed Network Services – International (Global service providers).

• Achieved personal sales quota target of RM5million and total contract of RM10Million.

• Responsible for managing the PNL, cost, revenue, marketing, business strategies, operations, delivery and bid management for managed services and data center services.

• Developed the marketing strategies and plans to build the regional cooperation and business development to the telecommunication service providers for the Data Center Facilities and Managed Services.

• Managed Services Project Financial Management – including IPVPN solutions, VPN solution, DWDM solutions, Managed Security, Managed Voice and Professional Services

• Managed Services Bid Management and Pricing Analysis, Financial Analysis to ensure profit and loss of margins of project and solutions.

• Liaise with marketing, technical, legal and engineering team in ensuring the successful strategy for the service to be deployed and Product Strategy

• Managed Services Business Plan and product development strategy for medium to large corporate. Skali.com - Alam Teknokrat Sdn Bhd Jan 2003 – Dec 2005 IT Consultant and Project Manager (Contract)

• Project Management and implementation that covers project life cycle management, organization, project initiation, scoping, project planning, resource allocations, monitoring and control of: o Brunei Government - Ministry of Religious Affairs Portal (Government Sector), o Knowledge Management System for Proton Intranet (Automotive Industry), CIMB Intranet (Banking Industry), National Library Malaysia – International Islamic Digital Library, o The National Blood Bank Systems (Healthcare Industry), o University Malaysia Sabah Executive Desktop Project (Education Industry).

• Project Consultant for Total Hospital Information Systems Project (Healthcare Industry). Regional Business Development Manager (Covering Malaysia and Brunei)

• Accounts managed are Ministry of Internal Affairs, Ministry of Health, Ministry Of Youth and Sports, Telekom, GITN.

• Responsible for the development of Brunei projects – All government projects Assisted in the development of China Projects – E-Visa China, Premium Healthcare for Foreigners, Instant Office China.

• Projects managed: Online Content for TMNET, E-Visa, Brunei Eco-Cyber Park, Wireless Hotspots for Schools, Portal for English Language Training Centre (ELTC), Virtual LC, Instant Office, LCD projector Supply to schools.

ASTRO (ALL ASIA BROADCAST NETWORKS) Jan 2000 – Dec 2002 Business Development Manager – Multimedia Interactive Services and International Business

• Successfully managed and implemented interactive services for multiple platforms ubiquitous solutions for Internet, Mobile and Interactive TV for Interactive Stocks Trading, Polling, Voting, Bill Payment and Presentment, Ticketing, Games and Information-on-Demand services.

• Successful 3G license bidding and business plan development.

• Development and negotiations of international business expansion and projects plans for Indonesia, Philippines, Taiwan & Singapore.

• Responsible in managing partnerships and strategic alliances of ASTRO such as Ministry of Education for Edutainment content, NTT Docomo, Nokia, content providers & technology partners.

• Product owner for Information-on-Demand services and Mobile Interactive Services and games on mobile phone, Ticketing, Voting, stock trading, billing, payments on mobile phone via SMS, WAP & STK WAP for MAXIS.

• Successfully managed the partnerships & strategic alliances with new local and international service providers.

Malaysian Industry-Government Group for High Technology (MIGHT) Feb 1995 – Dec 1999 Office of the Science Advisor for the Prime Minister of Malaysia Senior Section Head, Multimedia and Information Services Division

• Project managed and coordinated the development of the high technology industry strategy paper for IT, Telecommunication, Automotive and Aerospace for the Master Plan, Automation and Robotics Master Plan for Government of Malaysia.

• Business Manager for Malaysia Trading Net, an E-commerce site for the Trading Community, and Malaysian High Tech Directory - a project to identify Malaysian made products that are categorized as high tech.

• Represented Malaysia for Women in E-Commerce, 1999 Vancouver.

• Successful implementation of Malaysia Technology Bank, Malaysian High Tech Directory and PRIMNET.

• Project Technical Manager for Langkawi International Dialogues for Smart Partnership from 1995- 1999.

• Established strategic positions and relationships with Strategic Partners such as US ASEAN Business Council, Commonwealth Partnership for Technology Management, Industry Canada and Civil Engineering Research Foundation USA (CERF).

• Business Trade Missions to partnership countries for regional cooperation with US (worked with US ASEAN Business Council), Canada (Canadian Embassy) and Korea.

• Managed IT Department covering Network, Security and Software requirements implementations.

• Developed the Information Systems design and architecture for PRIMA and MIGHT. IBM Malaysia Jan 1994 – Jan 1995

Programmer, Software Development Unit

• Development of Software and assist Systems Analyst in Software designs and architecture.

• Responsible for Data conversion project for Standard Charted Bank for implementation of Keyfile in their data storage systems and integrate to their backend systems.

• Developed the Customer Complaint System, Time Management system, Library Information System and Factory Automation Project for ACIDCHEM and the installation of Lotus Notes throughout the Company.

AFFILIATIONS AND SKILLS

• Affiliations Project Management Institute – PMP Certified

• Languages Fluent in English and Malay, Mandarin (beginner)

• Technologies Advance user of MS Project, MS Office, JIRA, Basecamp

• Methodologies used : SDLC, Agile, SCRUM and Kanban

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