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Customer Service Administrative Assistant

Location:
Oklahoma City, OK
Salary:
10.00
Posted:
February 02, 2016

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Resume:

Chinita Sherryce McFadden

**** *** *** ****

Del City, OK 73115

Phone: 405-***-****

SUMMARY OF QUALIFICATIONS

Fifteen years of experience working with infants, toddlers, and teenagers.

Excellent communication skills and customer service skills. Experience answering multiple phone lines, greeting public, and handling directing inquires to the appropriate area.

Three year experience in handling, and depositing large amount of cash and checks. Preparation and production of documents with strong attention to detail.

Eight years of experience in inbound and outbound telemarketing sales.

WORK EXPERIENCE

Resource MFG (9/21/15- current) Quad Graphic Warehouse, working twelve hour shifts in the Finishing Department lifting 40 lbs steady.

King Command Warehouse, working in an 35 degree climate lifting 25lbs or more. Taylor Valve Oil Field Company, Administrative Assistant data entry and scanning work items into data base.

Customer Service (9/2014-6\2015)

Outreach Community Transport, Oklahoma City, OK Transporting medical patients to and from there doctor appointments traveling 400 to 500 miles daily within a 10 hour shift.

Higher Education (8/2015-5/2015) Graduated with a Certificate of Mastery in Child Care Development

Higher Education (8/2011-5/2014) Graduated with an Associate Degree in Business Administration.

Customer Service (11/2012-1/2014) Williams-Sonoma, Oklahoma City, OK Inbound calls for customer service representative to handle the escalated calls for merchandise that has not yet been received or damaged that may need replacement.

Higher Education (8/2011- currently)

Admit Assit (9/2008 - 3/2011)

Galt / ODOT, Oklahoma, OK

ODOT temp employee Administrative Assistant, ODOT Cashier and worked with the Finance Department to maintain the project was completed all over the State of Oklahoma.

CNA/HHA (12/2007 - 7/2008)

Family Health, Oklahoma, OK

Administered, massaged, or douched, as directed by a physician or nurse.

Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Applied clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.

Assisted nurses or physicians in the operation of medical equipment or provision of patient care.

Changed bed linens or make beds.

TELEMARKETING (3/2004 - 7/2005)

UICI, OKLAHOMA CITY, OK

Answered telephone calls from potential customers who have been solicited through advertisements.

Conducted client or market surveys in order to obtain information about potential customers.

CHILD DEVELOPEMENT (9/1996 - 1/2001)

PLAYROOM ACADEMY, OKLAHOMA CITY, OK

Accompanied children to and from school, on outings, and to medical appointments.

Assisted in preparing food and serving meals and refreshments to children.

Cared for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.

Communicated with children's parents or guardians about daily activities, behaviors, and related issues.

Created developmentally appropriate lesson plans.

ChildCare Attendant (1/1996 - 1/2000)

PlayRoom Academy, Oklahoma City, OK

Accompanied children to and from school, on outings, and to medical appointments.

Assisted in preparing food and serving meals and refreshments to children.

Cared for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.

Communicated with children's parents or guardians about daily activities, behaviors, and related issues.

Created developmentally appropriate lesson plans.

HairStylist (2/1999 - 6/1999)

B-Good Cuttin Shack, Oklahoma City, OK

Ebony Hairstylist

Lead Cashier (1/1993 - 1/1995)

Taco Bell, Oklahoma City, OK

Food Service, Cashier, Cook

EDUCATION

Some High School or less

STAR SPENCER HIGH 3001 SPENCER RD SPENCER OKC, 73084 5/30/ 1996 GENERAL STUDIES

Shampoo Academy of Hair

Cosmetology license 10/1999

Metro Tech

CNA/HHA License 2008

Rose State College

Business Administration Associate degree 5/2014



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