MARK

ZAHLER

MARK

ZAHLER

** ****** ***, #**

BROOKLYN, NY 11209

646-***-****

actc44@r.postjobfree.com

EXPERIENCE

SPARKLE IMPLANT TECHNOLOGIES

New York

CEO

**/**** – 02/2016

Owner and manager of a surgical

facility.

Handled all the responsibilities of

being on both sides in a medical facility from

being a doctor to administrating the doctors.

Was responsible for planning the cases and closing the sale.

Worked on marketing campaign involving

websites, internet advertising, blogs, paper advertising and internal

marketing.

Achieved weekly, monthly, and annual sales goals

Anticipates and creatively resolves problems through sales process

Assured continual account satisfaction through maximum responsiveness, superior service levels and personalized customer care.

Collaborate with Customer marketing, category merchants, and buyers to create value driven initiatives with target customers

Built high-level strategic relationships, direct contacts and networks in territory

Developed matrices to measure productivity and effectiveness

Drove effective account planning & management process by leading the development and implementation of account plan with a cross functional team approach

Established the necessary account situational background to build and maintain a territory plan, account strategy and account plan

Grew revenue for business

Identified opportunities for further expansion of services amongst current client base

Led, orchestrated and delivered sales calls and presentations

Leveraged internal resources and partner resources as required

Maintained control of sales goals to ensure reasonable cycle length, sales volumes and sell rate

Managed the sales forecasts

Participated in necessary training, selling techniques and methods and product capability workshops to stay current in business

Performed independent research and analysis and development strategies to maximize revenue within accounts, the territory or industry segment.

Recruited, trained, managed, and retained sales and recruiting talent

Worked in a rapidly expanding and changing environment

Ensured that website content is accurate and up to date

Assisted in evaluation of potential new digital vendors

Created daily, weekly, and seasonal reports on web, email communications and blog analytics

Developed and maintained strong electronic media presence

Managed relationships with external vendors

Performed on-going creative testing to maximize performance and implement results across marketing channels such as affiliate, e-mail, and marketing

Researched current online marketing concepts, strategy and best practices

Supported blogs by ensuring consistency from a technical standpoint

Stayed current with industry trends to maintain and update website and marketing content for competitive edge

Utilized available outlets (including video and social media channels) and identified new resources and opportunities for improvement

Worked in a fiscally responsible manner tailored to seasonal and quarterly budgets

Worked on multiple projects and prioritize projects based on deadlines

Assured that all content is optimized for search engines, sharing, and distribution across channels

Created email marketing campaigns

Focused on customer needs and continuously improved content to increase customer comprehension

Researched B2B content marketing and tech news/trends as well as applied learned knowledge across all client engagements

Worked closely with Product Management, Engineering, Marketing, Customer Support and User Experience

Wrote and coded clear, friendly online help materials (concept overviews, how-to’s, policies and data feed specifications) that supported users to understand how products work and to troubleshoot issues

Coordinated an orientation program for all new employees, including an introduction to organization, staff and employee rules and responsibilities

Assisted in new hire orientation

Coordinated and kept current with on-boarding process with safety and operation teams

Coordinated and scheduled interviews with interview panelists

Developed key recruiting strategies

Interview applicants and screen resumes

Recorded and tracked applicants and process within the system

Worked with department manager to fill internal positions

FAMILY DENTISTRY

Pembroke Pines

CEO

07/1994 – 01/2011

GM UNION DENTIST

Fairfield, Ohio

dentist

08/1986 – 08/1987

FAMILY DENTISTRY

Hamilton, Ohio

CEO

09/1987 – 06/1994

KOSHERICA CRUISE LINES

Miami, Florida

Event Planner

05/2003 – 10/2012

Advised clients on setup options

Assisted in achieving business objectives

Collaborated with cross-functional teams

Maintained business relationships and communication with sub-contractors and vendors

Maintained liaison with caterers and managers

Managed all sort of the event operations

Produced the event materials and accessories

Supervised production of events

Worked with event sponsors and internal/external teams on all aspects of planning the event

PROGRESSIVE DENTISTRY

Irvine, California

Speaker

06/1997 – 06/2001

Speaker and lecturer at seminars on various dental topics for continuing education credit.

EDUCATION

BROOKLYN COLLEGE

BS/ Accounting and finance

1976 – 1980

NYU

Dentistry

1982 – 1986

PROGRESSIVE SEMINARS

Teaching program

1996 – 1998

NEIR ISRAEL

Pastor

1976 – 1982

SKILLS

FRONT-LINE CUSTOMER SERVICE

From the early days of my business career when I personally greeted each new customer and saw them through the whole process to each step along the way to the latter days where I set up customer service protocol and taught staff in the best in customer care.

MANAGEMENT SKILLS

Managed multiple offices and the staff.

Trained staff.

Evaluated staff's work and progress.

Interviewed and hired staff.

Went through extensive training with Arrowhead management, Aimm Management, Denise Grady Management, Time Management, Pankey Management and success seminars with Zig Ziglar.

ACCOUNTING SKILLS

Was responsible for working with the CPA and bookkepper in budgeting, cost control and all in financial planning.

TEAM BUILDING SKILLS

Set a system of management and surgical staff and technical staff based on positive attitudes and team work.

TIME MANGEMENT SKILLS

Evaluated productivity as a mesurement of time.

DIGITAL ADVERTISING SKILLS

From working with the webmaster to the SEO.

WRITTING SKILLS

Wrote all the blogs and advertising materials and publications

SUMMARY

Twenty seven years of managing large multi-office surgical offices. I have been involved in many management groups and have extensive training in such. Team building and being part of a team working towards a common goal has been my understanding and training. In addition I have the experience of working with cruise lines and hotels in even and party planning. To working with a very successful educational seminar company. I am eager to bring my talents to your company.

Resumes are available upon request

Contact this candidate