Andrea M. Soulier

*** **. ******* ***** *****, OH 44333

330-***-****

Summary of Qualifications

Self-motivated, dedicated administrative professional with exceptional office administration skills. Extensive experience in the performance of all daily operational and administrative functions.

Demonstrated ability to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, calendar management and effectively managing all related tasks.

Continual development of detailed administrative processes to improve accuracy and efficiency with the goal of achieving organizational objectives.

Effective use of excellent office administration skills to support the execution of deadline-driven goals.

Proficient in Microsoft Office as well as other dedicated software programs.

Professional Experience

GRAF GROWERS – COPLEY, OH (Seasonal) April 2015 – December 2015

Cashier/Customer Service

Greeted customers entering the store and helped them in finding their choice

Handled cash counter, including checks and credit card payments

Oversaw all the cash transactions

Responsible for stock piling the inventory on a regular basis including tagging merchandise

Dealt with a diverse customer population

Ability to communicate with customers in a polite and cordial manner

Proven ability in recognizing customer’s needs thereby solving their problems instantly

A Better home health care, inc – Akron, OH June 2008 – July 2014

Administrative Assistant/Receptionist

Answered all incoming calls and directed them to the appropriate personnel.

Handled the interviewing and application process for all new home health aides and nurses. Oriented applicants weekly.

Assisted as needed with scheduling procedures. Able to assist as staffing coordinator.

Verified that all timesheets were accurate and in accordance with client schedules for billing.

Maintained all office supply needs.

Organized paychecks, schedules and mailings.

Assumed on-call duties.

Received and called case managers for inquiries or to relay information concerning a client.

Superior staffing - Akron, OH January 2008 to June 2008

Temporary Staffing

KST COATINGS (A Business Unit of Sherwin-Williams)-Twinsburg, OH April 1997 to June 2007

Executive Assistant / Office Manager

Directed and coordinated administrative functions for the company. Provided direct and confidential administrative support to executive management.

Administered all Human Resource activities, including preparing and maintaining personnel documents and records, ensuring compliance with federal and state law, planning and implementing new employee orientation, and completing pre-employment screenings. Managed the company benefits program.

Maintained official corporate records and executed administrative policies. Maintained the company’s trademark files and acted as liaison with company trademark attorneys.

Successfully coordinated various office and management meetings, including Board of Directors meetings. Secured off-site facility, coordinated travel arrangements, prepared all meeting documentations and reports and met budget guidelines.

Established office procedures to streamline various office functions and ensure efficiency.

Jentner Financial Group – Akron, OH (Temporary Assignment) January 1997 to April 1997

Brokerage Administrator

Processed various financial insurance applications, ensuring accuracy and proper representative assignment. Prepared and maintained client investment review schedule.

Administered license renewals for all financial service representatives.

Created standardized forms to streamline office functions, as well as maintained office sales databases.

Sterling, Inc. – Akron, OH March 1991 to January 1997

Administrative Assistant

Provided administrative support to 2 Vice Presidents, 36 District Managers and 413 store locations. Composed and distributed sales congratulatory newsletters and reports.

Maintained monthly quota incentives for all store locations and coordinated all correspondence and special projects. Prepared and distributed all monthly reports to store locations.

Maintained division payroll budget information and divisional listings.

The Flood Company – Akron, OH December 1987 to March 1991

Order Clerk (January 1989 - March 1991)

Managed phone order records utilizing IBM AS/400. Worked with accounting representatives to ensure invoicing functions were completed accurately and in a timely manner.

Provided exceptional customer service ensuring all internal and external inquiries were timely met.

Receptionist (December 1987 – January 1989)

Switchboard management of 13-line console. Also handled company mail functions, including opening and distributing incoming mail and distributing requests for various information packets and product samples.

Victor Temporary Services. – Hudson, OH February 1987 to December 1987

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