DEBORAH KENNEDY

908-***-**** **** Cornwall B, Boca Raton, FL 33434

actby7@r.postjobfree.com

HIGHLY MOTIVATED MARKETING AND CUSTOMER RELATIONS SKILLS

MICROSOFT OFFICE, SERVICE ORIENTED, FLEXIBLE

Excellent Communication, verbal and written

Attention to detail and accuracy

Outstanding client relations

Dependable, team player

EXPERIENCE

Market Research Quality Assurance

Info Quest, Inc. Deerfield Beach, Florida, 2012 – Present

Uses quality monitoring data management system to track performance of individual agents.

Editing of market research surveys for detailed accuracy of grammar, punctuation and spelling.

Monitoring the accuracy of scripts and professional behavior of agents providing feedback to supervisors.

Field Assistant

Mathematica Policy Research, Inc. Princeton, New Jersey, 2011

Significantly increased completion of interviews by locating and persuading respondents to participate.

Assist supervisors and field interviewers with expense and travel reports utilizing Excel and Word.

Numerator

U.S. Department of Commerce U.S. Census Bureau Philadelphia, Pennsylvania, 2009 – 2010

Traveled and conducted detail-oriented procedures evaluating and correcting data, also created reports.

Office Assistant

Weidel Realtors Inc., West Windsor, New Jersey, 2006 – 2007

Supported Real Estate Agents by searching and soliciting client buyers/sellers, promoted agents through advertising in various media, created proposals and processed legal contracts with various office duties.

Market Research Monitor

Braun Research Inc., Princeton, New Jersey, 2003 – 2006

Conducted and implemented studies for National/International clients which achieved highest quality data collection by reviewing surveys, pre-testing scripts and monitoring data collectors for accuracy.

Provided orientation and coached researchers soliciting surveys which resulted in increased completion of studies and quality statistics.

Advertising Account Executive

Cablerep Television Advertising (COX Communications,Inc./RCN,Inc.), New York Metro Region,1996 – 2002

Senior Level Account Executive with outstanding ability for probing, negotiating, and closing contracts. Excellent business development, writing, and presentation skills for multiple Cable Television Systems in the New York Metro and Philadelphia DMAs.

Achieved proven success by understanding client objectives, demonstrating value of cable TV networks, creating customized packages for clients, and strategically planning campaign gaining advantage.

Deborah Kennedy Page Two

Created advertising campaigns with strategic partners for Regional to National brands including test markets, coop partnerships, and product launches for; Discovery Channel, Honda, Horizon Blue Cross/Blue Shield, Roman Jewelers, Somerset Medical Center, Franklin Mills, Wegmans, John Deere and others.

Advertising Assistant

Comcast Television Advertising, Inc., New Jersey Metro/Philadelphia Regions, 1994–1996

Developed promotions and sponsorships by strategically partnering with Media, gaining 15% increase in new and existing business for Advertising Division.

Researched demographic and geographic data of 30+ Cable Television Networks for placement of advertising schedules, and created proposals to reach targeted audiences.

Assisted Advertising Manager to maximize revenue by maintaining and analyzing sales statistics, and created incentives resulting in 85% - 95% optimization of television networks.

Marketing Coordinator

Bloomingdales, Saks Fifth Avenue, New Jersey Metro Region, 1989–1994

Created direct marketing campaigns with major, up-scale retail establishments promoting products and special events, and exceeded industry response rates with 5% return.

Created up-scale, trendy promotional programs to launch new products, trained and motivated promotional team resulting in a 15% increase in revenue.

EDUCATION

Certificate: Integrated Marketing Communications

New York University, New York, New York, 2004

B.S. in Business, Concentration: Marketing

William Paterson University, Wayne, New Jersey, 1993

AFFILIATIONS

The William Paterson University Alumni Association – Wayne, New Jersey, volunteer for alumni events.

The Anthony Robbins Companies, Inc./Robbins Research, Inc. – United States, on “Leadership Crew.”

Boca Helping Hands, Remillard Family Resource Center, 1500 NW 1st Court, Boca Raton, FL 33432.

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