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Sales Customer Service

Location:
East Bridgewater, MA
Salary:
$15-$20/hr
Posted:
January 30, 2016

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Resume:

SUMMARY

Business professional that works well independently or part of a group. Goal oriented, detailed, organized, disciplined, optimistic, and creative with a think outside of the box attitude, always generating new ideas and striving to find ways to improve productivity and decrease costs.

EDUCATION

ITT Technical Institute – Norwood, Massachusetts

Pursuing an Associate of Applied Science Degree in Information Technology - Computer Network Systems

Awards January 2015 – High Honors & Perfect Attendance/Award April 2015 - Honors

Champlain College – Burlington, VT

Associates of Applied Science Degree in Business & Communications

SKILLS & ABILITIES

Operating Systems

Windows 2007/ XP

Windows 8.1

VM Ware

Linux

Ubuntu

Hardware

Install, configure and troubleshoot PCs,

Assemble PCs to the component level

Sales & Marketing Skills

Marketing

Sales

Negotiating

Event Planning

Budgeting

Product Marketing

B2B

Social Media Marketing

Online Advertising

Account Management

Networking

LAN/WAN Technology

Cabling for New Network Systems

Software

Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Visio, SQL, R28

Install, configure and troubleshoot

Technical Support/Customer Service

Tier 1

Troubleshoot hardware/software

Troubleshoot network connectivity

Solicited New Business

New Business Development

Merchandising

Forecasting

E-Commerce

International Sales

Insurance & Finances

Gather Information / Case Prep &

Presentations and Implementation

EXPERIENCE

LICENSED AGENT

New York Life Insurance Company, Waltham, MA March 2015 – Present

Agent acting as intermediary between insurance companies and buyers, for individuals and businesses.

Advise customers on the insurance policies that best suit their needs.

Licensed in Life and Health. Information gathering, applications, issue quotes, maintain client records and prepare reports.

PRESIDENT

WJW Group, Raynham, MA March 2014 – Present

Brokering product for B2B, product varies from overstocks items to Information Technology

DIRECTOR OF CLOSEOUT BUSINESS

World Publications Group East Bridgewater, MA October 1992 - March 2014

Actively built and managed 300 plus diversified accounts.

Strong integrity based sales builder, with a complete commitment to customer satisfaction, while integrating the customer’s growth within the current business model.

Worked independently in the field and shared knowledge and experiences in field to management to help grow and enhance core business.

SHOW COORDIANTOR AND SALES REP

World Publications Group East Bridgewater, MA

Managed 20-24 shows, maintained large account base.

Directed all aspects of shows from space negotiation, contracts, expenses, budgets, travel, planned and created marketing strategy, to follow through with all potential sales.

Managed Promotional Publishing divisions catalogs (JG Press, Signature Press & JG Kids)

SALES & MARKETING COORDINATOR AND SALES REP

World Publications Group East Bridgewater, MA

Maintained large database (3500+) accounts.

Coordinated sales force reports, reviews with Management.

Advance knowledge in Word and Excel with classes.

Streamlined and managed all aspects of trade shows, trained and worked with outside sales representatives, collaborated with Management on all sales reviews.

Developed all Marketing material for all platforms for our Publishing Division.

CERTIFICATIONS, CREDITS, LICENSES

Massasoit Community College/Bridgewater State University – Course work completed

Dale Carnegie Sales Advantage Program

Intermediate Excel/Advanced Word

Strategic Decision Making Skills, Stanford University

Licensed In Life & Health – Mass and Rhode Island



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