Lisa Garcia

**** ***** ******** ****** ********, California 91770

949-***-****

actbqr@r.postjobfree.com

Job Objective:

A challenging position utilizing abilities developed through my experience with the opportunity for continued professional growth.

Skills and Abilities:

● Computer Literate, Type 35 WPM ● Excellent Customer Service

● 10 Key ● Electronic Money Transfers

● Filing ● Bank Deposits

● Microsoft Office/ Excel/ Outlook ● Multi-task

● Key Holder, Open/Close ● Professional Business Etiquette

Fidelity National Title Los Angeles, California

Major Commercial Accounts 6/15 – 7/15

Assistant Commercial Escrow Officer

Opened new files sales, Leaseholds and refinances read and respond to e-mails that come in on a daily basis. Answered phones for Escrow Officer and Assistant, would take detailed messages or assisted with their request. Inputted all information including all parties connected with the specific file. Reviewed Title report and Commitments and addressed liens, assessments, taxes entered on physical file for Officer to review prior to close of escrow. Reviewed C.A.R contracts and joint escrow instructions and attorney generated Purchase and Sale Agreement to determine the Due Diligence, Inspection period, effective date, opening of escrow date, closing date, buyer notice to extend the inspection date, Extension deposit whether to release funds or receipt funds in once the funds hit our account. Ordered demand payoffs for Seller/Owner and once received inputted on to closing statement. Order Natural Disclosure Reports and once received disbursed to all parties.

Law Offices of David Lozano West Covina, California

Administrative/Clerical: 3/15 – 5/15

Answered busy phone for bankruptcy attorney firm, assisted in scanning legal documents into legal software Time Matters, checked general Law Office e-mails and address the issue accordingly. Scheduled appointments for attorney to meet with potential clients and would qualify clients to find out what type of bankruptcy they would fit best in. Assisted Chapter 13 Administrative with any pre filing and post filing. I.E. Motion to sell, amended schedule for list of creditors, automatic stay to stop foreclosure, Motion to relief and Motion to compel, Motion to dismiss used Pacer and Best Case legal software, communicated with Trustees on certain issues pertaining to client that modified or received income tax refunds. Gathered client’s documents and entered and inputted information in legal software. Met with clients in order for them to retain David Lozano, Attorney at Law. Receipted in funds when clients came in to make payments against their balance due. Implemented passwords and created sheets for office admins for various software and applications in order to utilize the system. Handled customers with problems or issues and would try to resolve before it was escalated to Attorney level.

In Home Support Rosemead, California

Care Provider 12/2012 to 11/2013

Offered excellent skills in providing the best care for my ex father-in-law. Ran errands and drove to and from doctor’s appointments. Assisted in bathing and dressing. Drove him to his dialysis three days a week and assisted in walking him to and from the vehicle. Provided transportation and assisted him to the park and outings for therapeutic time. Assisted in physical therapy routines three times a week. Took on night shift when necessary.

Chicago Title Company Newport Beach, California

Assistant Commercial Escrow Officer 02/2012-06/2012

Responsible for opening of Commercial Escrow files and opening of Preliminary Reports. Reviewed Preliminary Reports as received for errors and missing items. Assisted in implementing/ Inputting figures into the closing statement.

Handled Tenant-in-Common Transaction for approximately 30 sellers. Research Tax Properties for any outstanding installments and delinquent property taxes. Review and comply with the loan documents and lender’s instructions in order for lender to fund the loan. Disburse and implemented closing packages to all parties

Chicago Title Company Los Angeles, California

National Project Coordinator 08/2011-11/2011

Responsible for opening 45-60 title orders and implement orders to title officer. Tracked the closings of all files projected to close that month. Handled all incoming calls in a professional manner. Abstract all reports and policies and included all recorded documents from data tree prior to disbursing to clients, attorneys and lenders. Released wires and disbursed checks accurately and within the deadline.

Servicelink Tustin, California

Escrow Officer 10/2010-05/2011

Able to successfully maintain two major REO accounts covering Arizona, Nevada, California and Washington. Abstracting and clearing Title Issues and ordering of any liens and abstract of judgments. Responsible

for abstracting and setting up the recordings in effort to close the transaction. Responsible for ordering Homeowners Association documents and demand statements. Balancing and disbursing funds as soon as recording confirmation is of public record. Requesting demand statements from Republic Services, Clearance of any title issues i.e. substandard conditions, weed abatement, tax liens, les pendens

Chicago Title Company Irvine, California

Assistant Title and Escrow Officer 04/2008-08/2010

Able to successfully maintain two major REO accounts and closings files of up to 100 files per month. Responsible for abstracting the Purchase Contract/Joint Escrow Instructions in detail as to the terms and conditions of the Contract. Made sure the contract was fully executed by all parties and if there were any terms not clear, would prepare an amendment for all parties to agree to same. Responsible for obtaining and ordering information of tax liens, HOA demand statements and documents, City violations, Lis Pendens releases or withdraws and many other documents. Responsible for clearing outstanding funding conditions in order for the lender to approve and fund loan. Responsible for preparing, inputting and reviewing new 2010 HUD closing statements and comparison. Handling of VA and FHA Escrow disclosures, guidelines and requirement of the loan and settlement statements. Responsible for sending and abstracting recordable documents to title and set up the recording in various Counties. Communicating with the Trustees and seller in resolving the problem with the Trustee’s Deed Upon Sale not recording or recording in the wrong entity. Responsible for completing 593-C and 593’s for withholding of taxes from the proceeds from Seller.

Chicago Title Company Irvine, California

Assistant National Business Coordinator 05/2001-06/2007

Responsible for opening commercial escrows, set up files and review purchase contracts generated by attorneys or real estate brokers, assist escrow officers with processing of escrow instructions, mailing opening packages to attorneys, buyers, sellers and brokers. Ordering of demand payoffs, beneficiary statements, and payoff of liens such as abstract of judgments, tax liens and city liens. Type and prepare documents and instructions pertinent to the transaction as needed such as Grant Deeds, Deeds of Trust, Trust Certifications, Notes, etc. Work with Title Officer. Verify legal descriptions reviewing Preliminary Report for accuracy and for items showing that must be clear based on the escrow instructions and seller’s loan information sheet and understand the effects of the item and documents referenced in the Preliminary Report and underlying documents. Assist in answering busy phones, handle routine inquiries and complex questions to the appropriate parties as necessary. Able to handle numerous wire transfers before the federal cut off deadline to seller representing seller’s proceeds and to payoff of all other parties in the transaction including taxes to County Tax Collector.

Stewart Title Company Irvine, CA.

Sales/ Marketing Assistant/ National Transaction Coordinator 05/1992-04/2001

Responsible for assisting Senior Vice President of Sales and Marketing Director and all Los Angeles Title Sales Representative handling out-of state and out of County Real Estate transactions. Answering heavy phone calls with strong customer service skills. Processed all title and escrow openings. Assisted Marketing Director with set up of trade shows and conferences. Maintained 4 Real Estate Owned accounts i.e Processing, abstracting title, working with Asset Managers on meeting the objectives and goals for the year. Worked with the Trustees to solve matters and provided expertise to the client when issues were not satisfactory. Understanding of collection and loss mitigation business objectives. Opened an average of 50-75 orders per month throughout the United States. Reviewed estimated closing statement and warranty deeds prior to closing on behalf of lender and seller and buyer. Handled arbitration when orders were credited to house and sales representative disputed credit. Answered heavy phone calls and able to resolve matters in a high stress environment. Cold called clients in order to generate more business resulting in four through seven new clients per month. Reviewed and abstract sales contract for G.E. Capital Mortgage Services. Checked for missing signatures, initials and investors approval on each Real Estate contract. Worked with Senior Vice President of G.E. Capital and all Asset Managers, and NUP Contractors, termite companies, home warranty companies and G.E. authorized agents in connection with the closings for the end of the month. Closed 100 – 120 files per month. Responsible for providing management with daily and weekly reports of sales status Implement and created correspondences for the sale representatives. Greeted the sales team daily with their individual number of sales and keeping them enthusiastic about their day. Handled mail merges and direct mail for promotions introduce new sales representatives. Worked efficiently with microfilm from County Recorded Office to implement documents needed for clients Apply excellent communication skills to clients with professional telephone etiquette

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